Tuesday, December 02, 2025

New Webinar - "Traumatic Events in the Library: Coping Skills and Tools for Library Leaders and Staff"

Traumatic Events in the Library:
Coping Skills and Tools for Library Leaders and Staff

Part of the Library 2.0 Service, Safety, and Security Series with Dr. Steve Albrecht

OVERVIEW

Bad things can happen in good libraries. Whether it’s a patron having a serious medical incident in the building, or a staff member passing away after a long illness, or a screaming threat from a patron to “shoot up the place,” or a bomb threat sent through social media--we are all just one event away from the fears, anxieties, and the connected traumatic feelings these can create.

We know from stories around the country that libraries have had to deal with an elderly patron being run over and killed by another elderly patron in the parking lot. They have had to watch paramedics work in vain to revive a fentanyl user. They have had to deal with domestic violence perpetrators threatening patrons or staff. And they have had to deal with the death of a longtime and beloved staff member.

We need to have policies and protocols in place, including access to trauma-trained mental health professionals, who may need to debrief groups of employees who have witnessed something horrible and stressful.

LEARNING AGENDA

  • Understanding normal human reactions to highly abnormal events. “Getting back to work” might take a lot of time.
  • Discussing the value and need for Employee Assistance Programs (EAPs) to provide confidential support to all staff.
  • How trauma specialists run small-group debriefs after a disturbing incident.
  • How and where library staff can get access to other mental health resources, especially if you don’t have an EAP provider.
  • Stress management and trauma awareness tools to help build resilience for all employees.

DATE: Thursday, December 11, 2025, 2:00 - 3:00 pm US - Eastern Time

COST:

  • $99/person - includes live attendance and any-time access to the recording and the presentation slides and receiving a participation certificate.
  • To arrange group discounts (see below), to submit a purchase order, or for any registration difficulties or questions, email admin@library20.com.

TO REGISTER: 

Click HERE to register and pay. You can pay by credit card. You will receive an email within a day with information on how to attend the webinar live and how you can access the permanent webinar recording. If you are paying for someone else to attend, you'll be prompted to send an email to admin@library20.com with the name and email address of the actual attendee.

If you need to be invoiced or pay by check, if you have any trouble registering for a webinar, or if you have any questions, please email admin@library20.com.

NOTE: Please check your spam folder if you don't receive your confirmation email within a day.

SPECIAL GROUP RATES (email admin@library20.com to arrange):

  • Multiple individual log-ins and access from the same organization paid together: $75 each for 3+ registrations, $65 each for 5+ registrations. Unlimited and non-expiring access for those log-ins.
  • The ability to show the webinar (live or recorded) to a group located in the same physical location or in the same virtual meeting from one log-in: $299.
  • Large-scale institutional access for viewing with individual login capability: $499 (hosted either at Library 2.0 or in Niche Academy). Unlimited and non-expiring access for those log-ins.
DR. STEVE ALBRECHT

Since 2000, Dr. Steve Albrecht has trained thousands of library employees in 28+ states, live and online, in service, safety, and security. His programs are fast, entertaining, and provide tools that can be put to use immediately in the library workspace with all types of patrons.

He has written 27 books, including: Library Security: Better Communication, Safer Facilities (ALA, 2015); The Safe Library: Keeping Users, Staff, and Collections Secure (Rowman & Littlefield, 2023); The Library Leader’s Guide to Human Resources: Keeping it Real, Legal, and Ethical (Rowman & Littlefield, May 2025); and The Library Leader's Guide to Employee Coaching: Building a Performance Culture One Meeting at a Time (Rowman & Littlefield, June 2026).

Steve holds a doctoral degree in Business Administration (D.B.A.), an M.A. in Security Management, a B.A. in English, and a B.S. in Psychology. He is board-certified in HR, security management, employee coaching, and threat assessment.
He lives in Springfield, Missouri, with seven dogs and two cats.

More on The Safe Library at thesafelibrary.com. Follow on X (Twitter) at @thesafelibrary and on YouTube @thesafelibrary. Dr. Albrecht's professional website is drstevealbrecht.com.

OTHER UPCOMING EVENTS:

 December 5, 2025 (Encore)

 December 9, 2025 (Encore)

 Next Class December 10, 2025

 December 12, 2025

 January 14, 2026

 Starts January 21, 2026

New Webinar: "Staying Current With Generative AI" with Nicole Hennig

Staying Current With Generative AI
A Library 2.0 / Learning Revolution Webinar with Nicole Hennig

OVERVIEW: 

Developments in generative AI are happening very quickly! And it can be difficult to sort out truth from hype in media coverage.

In this session, we’ll look at examples of misleading news stories, statistics taken out of context, scientific studies with significant errors, expert predictions that were wrong, and disagreement among experts.

We’ll then look at some methods for sorting through it all to get a more balanced view. You can use these methods when teaching information literacy skills to others.

Finally, we’ll offer tips for finding reliable sources from diverse and global viewpoints and tips for managing information overload. We’ll include a list of reliable sources to follow, along with ideas for compiling your own list.

LEARNING AGENDA:

  • News literacy: how to recognize both positive and negative hype.
  • Examples of news stories that were wrong.
  • Statistics in context: looking for meaningful comparisons.
  • Why predictions often fail: limits of expert forecasts.
  • Experts disagree: sorting well-known experts into categories.
  • Methods for exploring context: Deep Background, Three Moves with Seven Tips, and The Hype Detector.
  • Finding reliable sources: including global sources and diverse viewpoints.
  • Managing information overload: practical tips and tools.
  • Recommended best sources to follow.

This 60-minute online webinar is part of our AI Series. The recording and presentation slides will be available to all who register. 

DATE: Friday, December 19, 2:00 pm to 3:00 pm US - Eastern Time

COST:

  • $99/person - includes live attendance and any-time access to the recording and the presentation slides and receiving a participation certificate. To arrange group discounts (see below), to submit a purchase order, or for any registration difficulties or questions, email admin@library20.com.

TO REGISTER: 

Click HERE to register and pay. You can pay by credit card. You will receive an email within a day with information on how to attend the webinar live and how you can access the permanent webinar recording. If you are paying for someone else to attend, you'll be prompted to email admin@library20.com with the attendee's name and email address.
 
If you need to be invoiced or pay by check, if you have any trouble registering for a webinar, or if you have any questions, please email admin@library20.com.
 
NOTE: Please check your spam folder if you don't receive your confirmation email within a day.
 
SPECIAL GROUP RATES (email admin@library20.com to arrange):
  • Multiple individual log-ins and access from the same organization paid together: $75 each for 3+ registrations, $65 each for 5+ registrations. Unlimited and non-expiring access for those log-ins.
  • The ability to show the webinar (live or recorded) to a group located in the same physical location or in the same virtual meeting from one log-in: $299.
  • Large-scale institutional access for viewing with individual login capability: $499 (hosted either at Learning Revolution or in Niche Academy). Unlimited and non-expiring access for those log-ins.

ALL-ACCESS PASSES: This webinar is part of the AI All-Access program but not a part of the Safe Library or Wellness All-Access programs.

NICOLE HENNIG

Nicole Hennig is an expert in instructional design, user experience, and emerging technologies. She is currently an e-learning developer and AI education specialist at the University of Arizona Libraries.

Previously, she worked for the MIT Libraries as head of the user experience department. In her 14 years of experience at MIT, she won awards for innovation and worked to keep academics up to date with the best new technologies.

She is the author of several books, including Keeping Up with Emerging Technologies, Apps for Librarians, and Privacy & Security Online.

Librarians who take her courses are applying what they’ve learned in their communities. See their testimonials.

To stay current with the latest developments in AI, sign up for her email newsletter, Generative AI News, and follow her on Bluesky or Mastodon, where she posts daily about libraries, artificial intelligence, and other technologies.

 

OTHER UPCOMING EVENTS:

 December 5, 2025 (Encore)

 December 9, 2025 (Encore)

 Next Class December 10, 2025

 December 11, 2025

 December 12, 2025

 January 14, 2026

 Starts January 21, 2026

Saturday, November 29, 2025

"The American Public Library" - An All-AI-Generated Video Presentation


This is an all-AI-generated presentation. 

Research by Manus.im, script by Claude, slides by Gamma, and audio by Lemonfox.

Thursday, November 20, 2025

Announcing the 2026 AI Leadership Cohort - "Building a Strategic AI Roadmap for Your Library or Libraries"

The 2026 AI Leadership Cohort
"Building a Strategic Roadmap for Your Library"
A 10-Week Library 2.0 Cohort and Intensive Consulting Project

OVERVIEW:

Artificial intelligence is reshaping the information landscape, and libraries are at the forefront—balancing opportunity and responsibility in equal measure. Staff, patrons, and vendors are already using AI tools, often informally and without clear guidance, while policy, training, and ethical frameworks struggle to keep pace. Leaders are being asked to respond quickly to a technology that is advancing faster than most organizations can absorb.

The AI Leadership Cohort helps library leadership teams move from uncertainty to clarity. Over ten weeks, participants develop a practical, values-driven roadmap for AI adoption—one that aligns with their library’s mission, ethics, and community. This is not generic technical training; it’s a strategic process designed to help leaders make informed, confident decisions about AI’s role in their organizations.

Each week blends focused learning with collaborative work time, guided by a clear five-stage roadmap. Teams will explore foundational literacy, define ethical boundaries, develop policy and governance structures, build staff capacity, and establish systems to sustain and evolve their work as AI continues to change. The approach emphasizes real-world application, peer exchange, and the leadership skills required to guide change. The cohort also explores how libraries can extend AI literacy and digital citizenship to their communities and students.

FORMAT AND SCHEDULE:

WEDNESDAYS FROM 2:00 - 4:00 PM US-Eastern Time
Foundation Week: begins January 21, 2026
Live sessions from January 28 – April 1, 2026
(no session the week of February 25; time foir catch up or deepen your team’s work)

The cohort is available in synchronous (Tier 1) or asynchronous (Tier 2) modes, and requesting participation will give you pricing and details for both tiers.

For Tier 1 participants, each week features a two-hour live session designed to balance learning and application. The first 75 minutes of each session focus on guided instruction, providing leaders with practical frameworks, examples, and tools for that week’s topic. The remaining 45 minutes are dedicated to structured work time for team collaboration, discussion, and facilitator support. This portion also provides space for deeper Q&A and applied problem-solving. 

For Tier 2 participants, recordings of the instructional portion are posted the following day for completing the program asynchronously and team collaboration and discussion are handled on your own. 

All cohort participants are recommended to schedule approximately two additional teamwork hours each week to complete assignments that build directly toward their library’s AI Roadmap. Each activity contributes to a concrete, usable outcome for their organization.

OUTCOMES:

By the End of This Cohort, Your Team Will:

  • Develop a complete, actionable AI Roadmap tailored to your library’s mission, values, and community.
  • Create ethical frameworks and governance policies ready for board or administrative review.
  • Build staff confidence and capacity to integrate AI thoughtfully and responsibly.
  • Strengthen transparency, communication, and community trust through clear messaging and equitable implementation strategies.
  • Establish systems for sustained evaluation and adaptation as AI tools and technologies evolve.

REQUEST FOR PARTICIPATION:

Please fill out the request form HERE.

We will reply with more information and a preliminary quotation for participation. You are under no obligation by requesting this information. We will schedule 30-minute pre-commitment calls with organizational leaders or teams who decide they want to move forward. 

If you have any questions, you can email admin@library20.com.

YOUR HOSTS:

CRYSTAL TRICE

With over two decades of experience in libraries and education, Crystal Trice is passionate about helping people work together more effectively in transformative, yet practical ways. As founder of Scissors & Glue, LLC, Crystal provides hands-on consulting to libraries and local governments, specializing in strategic planning, organizational design, and process improvement. Her approach blends deep experience in public service with practical strategies and a people-centered mindset.

Crystal is a Certified Scrum Master who brings Agile thinking into the heart of public-sector work. She has guided libraries through strategic planning, structural change, and complex improvement initiatives—helping teams align priorities, streamline operations, and adapt with flexibility. Her participatory processes emphasize transparency and momentum, resulting in meaningful, sustainable change grounded in real input and built for daily use.

She also led a six-month artificial intelligence consultancy for the Southeast Florida Library Information Network (SEFLIN), supporting four distinct library systems through surveys, training, coaching, and policy development. The initiative helped staff move from uncertainty to confident, mission-aligned experimentation.

"This was an awesome experience and has given us momentum to move forward—AI is not something to be ignored!" —Charles Lockwood, St. Lucie County Library

"The consultancy helped motivate staff to continue their investigation of AI... Truly a positive all the way 'round." —Dr. Rachel Schipper, Society of the Four Arts

Crystal regularly presents on artificial intelligence in libraries, helping teams navigate new tools with confidence and care. Other areas of expertise include project management, workflow redesign, and change management. She is currently writing The Skeptical Guide to AI.

Crystal holds a Master’s Degree in Library & Information Science, a Bachelor’s Degree in Elementary Education and Psychology, and is a Certified Scrum Master. She resides near Portland, Oregon, with her extraordinary husband, fuzzy cows, goofy geese, and noisy chickens. Crystal enjoys fine-tip Sharpies, multi-colored Flair pens, blue painter’s tape, and as many sticky notes as she can get her hands on.

STEVE HARGADON

Steve is the founder and director of the Learning Revolution Project, the director of Library 2.0, the host of the Future of Education and Reinventing School interview series, and has been the founder and chair (or co-chair) of a number of annual worldwide virtual events, including the Global Education Conference and the Library 2.0 series of mini-conferences and webinars. He has run over 100 large-scale events, online and in person.

Steve's work has been around the democratization of learning and professional development. He supported and encouraged the development of thousands of other education-related networks, particularly for professional development, and he pioneered the use of live, virtual, and peer-to-peer education conferences. He popularized the idea of "unconferences" for educators, and for over a decade, he ran a large annual ed-tech unconference, now called Hack Education (previously EduBloggerCon).

Steve himself built one of the first modern social networks for teachers in 2007 (Classroom 2.0), developed the "conditions of learning" exercise for local educational conversation and change, and inherited and grew the Library 2.0 online community. He may or may not have invented an early version of the Chromebook which he demo'd to Google. He blogs, speaks, and consults on education, educational technology, and education reform, and his virtual and physical events and online communities have over 150,000 members.

His professional website is SteveHargadon.com.

OTHER UPCOMING EVENTS:

 November 25, 2025

 December 5, 2025 (encore)

 Next Class December 10, 2025

 December 12, 2025

 January 14, 2026

Monday, November 17, 2025

New Webinar: "AI Literacy for Library Leaders: Navigating Change with Confidence"

AI Literacy for Library Leaders:
Navigating Change with Confidence
A 2-hour Foundational Webinar with Crystal Trice

Artificial intelligence is reshaping how information is created, shared, and trusted, and libraries are already feeling the effects. This interactive session offers a practical foundation in AI and generative AI, designed for anyone who leads in libraries: directors, managers, supervisors, coordinators, project leads, and others who guide teams or shape decisions about when, where, and how to implement these tools responsibly.

We’ll go beyond definitions to explore what AI means for your library’s mission, staff, and community. Using the SCARF change management model (Status, Certainty, Autonomy, Relatedness, Fairness), we’ll unpack the most common organizational fears and pitfalls (like bias, misinformation, privacy, overreliance, and equity) and examine how leaders can guide teams through this shift with clarity and confidence.

Whether you’re hesitant, curious, or already experimenting, this session will help you understand the technology, anticipate its challenges, and lead your organization with purpose in an AI-driven world.

LEARNING AGENDA:

Participants will:

  • Understand the basics of AI and generative AI in clear, non-technical terms relevant to libraries.
  • Recognize the common risks and ethical challenges: hallucinations, bias, privacy, misinformation, and more.
  • Explore how the SCARF model reveals the human side of AI adoption in libraries.

This 2-hour online webinar is part of our AI Series. The recording and presentation slides will be available to all who register. 

DATE: December 12, 2:00 pm to 4:00 pm US - Eastern Time

COST:

  • $199/person - includes live attendance and any-time access to the recording and the presentation slides and receiving a participation certificate. To arrange group discounts (see below), to submit a purchase order, or for any registration difficulties or questions, email admin@library20.com.

TO REGISTER: 

Click HERE to register and pay. You can pay by credit card. You will receive an email within a day with information on how to attend the webinar live and how you can access the permanent webinar recording. If you are paying for someone else to attend, you'll also be prompted to send an email to admin@library20.com with the name and email address of the actual attendee.
 
If you need to be invoiced or pay by check, if you have any trouble registering for a webinar, or if you have any questions, please email admin@library20.com.

NOTE: Please check your spam folder if you don't receive your confirmation email within a day.


SPECIAL GROUP RATES 
(email admin@library20.com to arrange):

  • Multiple individual log-ins and access from the same organization paid together: $175 each for 3+ registrations, $155 each for 5+ registrations. Unlimited and non-expiring access for those log-ins.
  • The ability to show the webinar (live or recorded) to a group located in the same physical location or in the same virtual meeting from one log-in: $499.
  • Large-scale institutional access for viewing with individual login capability: $999 (hosted either at Learning Revolution or in Niche Academy). Unlimited and non-expiring access for those log-ins.

ALL-ACCESS PASSES: This webinar is not a part of the Safe Library or Learning Revolution All-Access programs.

CRYSTAL TRICE

With over two decades of experience in libraries and education, Crystal Trice is passionate about helping people work together more effectively in transformative, but practical ways. As founder of Scissors & Glue, LLC, Crystal partners with libraries and schools to bring positive changes through interactive training and hands-on workshops. She is a Certified Scrum Master and has completed a Masters Degree in Library & Information Science, and a Bachelor’s Degree in Elementary Education and Psychology. She is a frequent national presenter on topics ranging from project management to conflict resolution to artificial intelligence. She currently resides near Portland, Oregon, with her extraordinary husband, fuzzy cows, goofy geese, and noisy chickens. Crystal enjoys fine-tip Sharpies, multi-colored Flair pens, blue painters tape, and as many sticky notes as she can get her hands on.

PRAISE FOR CRYSTAL: "Great information about AI. The instructor was very informative and professional."  "Crystal did a great job of keeping everyone engaged!"  "Well done. Made AI more accessible to me and less scary – Enjoyable and time well spent. Thanks!"  "Very interactive and great material!"  "Crystal was knowledgeable and paced the information really well. I am eager to share this information about AI with my colleagues."  "Wonderful presenter. New information for me and it was presented in an easy to follow format. Crystal encouraged participation in an engaging manner."  "I have created a whole list of ideas that I want/need to try. I have been very apprehensive about using AI. Now I am excited to try some new things."  "Crystal was an amazing instructor with so many practical and easy to implement ideas and strategies!"

PRAISE FOR LIBRARY 2.0 AI EVENTS: "This was excellent! I'm at the very beginning of my knowledge of ChatGPT, and I came away with much good information, and more questions (as this tech is evolving), as well as thoughts about how we can put this to use, safely. At no point did I feel this was overly simplified, yet it was still accessible for my (lack of) knowledge level. I will attend more. Thank you!!"  "This has been a terrific set of sessions. The chat has been amazing as well."  "This was informative, especially since I am new to AI and LLMs. Thank you so much!"  "Thank you! This has been helpful and I appreciate the complementary practical ai tutorials series." "Thank you. This was informative and gave me much to think about beyond going to ChatGPT and just dabbling with questions or prompts."  "Fantastic events!"  "Very Informative!" “The feedback from the first session has been wonderful. Personally, I really knew zero about ChatGPT and now I am intrigued and a little scared (because it looks addictive).” “Thank you, and thank you so much for this boot camp!!! ” “Many thanks Steve – and special thanks for this series – so helpful in our work we do with schools.” “I wanted to express my gratitude for the first course and I am excited for the upcoming one on Friday. It's been an excellent learning opportunity, and I'm looking forward to diving deeper into AI language models.” “Thank you!! Such a good presentation.” “Best session I've attended in a very long time!” “Thank you! This was great!!” “Very helpful! Thanks” “Thank you,this was great!” “Fantastic, thank you - can't wait for the next sessions :)” “Fascinating! Thank you” “Thanks for this, very informative and thought provoking” “Thank you for a very informative session!” “This was great. Thank you.” “This was a thought-provoking session! Happy to hear a recording will be available. I need to refer back to it to review/reflect on these nuggets of info! Looking fwd to the next one!” “This is fascinating. I can't wait for the next two courses.” “Really well done, thanks!” “Thank you!!!! So very excited!” “Thought provoking. Thank you.” “Thank you! So informative and helpful.” “Thank you for making ChatGPT so much more approachable, less intimidating” “This was a thought-provoking session!” “I am learning so much from your ChatGPT Bootcamp and am loving the sessions: thank you!” “Thank you so much for such great presentations.” “Thanks for this! Super interesting.” “Thank you so much.. very informative and eye opening” “Thank you for this valuable information!” “Thank you so much. Sessions are extremely valuable.” “Thanks! This boot camp has been a big hit so far :) ” “This has been fantastic!” “I cannot thank you enough for this extremely timely and informative series. You do an excellent job of organizing your information, engaging with your audience, and giving us practical takeaways.” “This is a fantastic series and I am so grateful that you are doing this!” “Thanks so much for these wonderful Bootcamp sessions on ChatGPT.” “Thank you for your very thoughtful approach to the bootcamp! ” “A note of gratitude for providing these webinars for the world! My Library colleagues and I attended your Bootcamp for Librarians and were so impressed with your content and delivery that we wanted our teachers to learn from you too!” • “Lots of useful information. Looking forward to having access to slide decks and resources to make use of in my job.” “Thank you!” • “This was great. Lots to learn.” “Thank you it was so beneficial.” “It's was great. ChatGPT is new to me, so now I want to dig deeper, learn how to use it well and help my students to do so.”

OTHER UPCOMING EVENTS:

 November 14, 2025

 November 17, 2025

 November 25, 2025

 December 5, 2025 (encore)

 Next Class December 10, 2025

Monday, November 10, 2025

New Webinar - "Personal Learning and Professional Growth with AI"

Personal Learning and Professional Growth with AI
(FALL 2025)
A Library 2.0  / Learning Revolution "AI Essentials" Webinar with Reed Hepler

OVERVIEW

This 60-minute session explores how AI tools can enhance personal learning and skills development for professional growth. The rapidly evolving landscape of AI presents an unprecedented opportunity for individuals to harness its power for creativity and intellectual development. The session addresses the transformative potential of AI tools in daily life, while also considering the ethical implications and privacy concerns of integrating AI into personal routines.

As technology reshapes our world, this workshop provides practical strategies for leveraging AI to enhance self-directed learning and career development and to empower attendees to take control of their learning journeys and unlock their full potential with these advanced tools. Participants will explore techniques for goal setting, creative learning, and acquiring new skills, guided by project-based and question-based learning frameworks.
The session aims to help participants understand that personal learning and professional productivity are interconnected. By enhancing personal well-being and fostering intellectual curiosity, individuals can achieve greater success and satisfaction in their professional lives.

Through practical examples, real-world applications, and hands-on activities, participants will leave with actionable strategies to integrate AI into their personal and professional routines effectively and ethically.

LEARNING OBJECTIVES:

  • Understand the potential of AI tools to support personal and professional learning.
  • Explore methods to boost creativity, productivity, and intellectual inquiry with AI.
  • Address ethical considerations and privacy concerns in using AI for personal learning.
  • Learn practical techniques for using AI to develop goals, acquire skills, and track progress.

LEARNING OUTCOMES:

Upon completing this webinar, attendees will be able to:

  • Utilize AI to enhance creativity, engagement, and problem-solving in personal and professional contexts.
  • Design personalized learning plans and career development strategies with AI tools.
  • Apply AI for subject-matter exploration, project-based learning, and even hobby development while critically assessing and evaluating learning outcomes.
  • Set actionable goals, measure progress, and refine strategies using AI-generated insights and feedback

This 60-minute webinar is part of our Library 2.0 "AI Essentials" Series. The recording and presentation slides will be available to all who register. This is a live presentation of the same material (with updates) as the February webinar. Please do not register again if you paid for the previous session--a copy of the new recording will be added to the recording page for the webinar you already purchased. If you are interested in purchasing the previous recording for individual or group use, please email admin@library20.com.

DATE: Tuesday, November 25th, 2025, 2:00 - 3:00 pm US - Eastern Time

COST:

  • $99/person - includes live attendance and any-time access to the recording and the presentation slides and receiving a participation certificate. To arrange group discounts (see below), to submit a purchase order, or for any registration difficulties or questions, email admin@library20.com.

TO REGISTER: 

Click HERE to register and pay. You can pay by credit card. You will receive an email within a day with information on how to attend the webinar live and how you can access the permanent webinar recording. If you are paying for someone else to attend, you'll be prompted to send an email to admin@library20.com with the name and email address of the actual attendee.

If you need to be invoiced or pay by check, if you have any trouble registering for a webinar, or if you have any questions, please email admin@library20.com.

NOTE: Please check your spam folder if you don't receive your confirmation email within a day.

SPECIAL GROUP RATES (email admin@library20.com to arrange):

  • Multiple individual log-ins and access from the same organization paid together: $75 each for 3+ registrations, $65 each for 5+ registrations. Unlimited and non-expiring access for those log-ins.
  • The ability to show the webinar (live or recorded) to a group located in the same physical location or in the same virtual meeting from one log-in: $299.
  • Large-scale institutional access for viewing with individual login capability: $499 (hosted either at Learning Revolution or in Niche Academy). Unlimited and non-expiring access for those log-ins.

ALL-ACCESS PASSES: This webinar is not a part of the Safe Library or Learning Revolution All-Access programs.

REED C. HEPLER

Reed Hepler is a digital initiatives librarian, instructional designer, copyright agent, artificial intelligence practitioner and consultant, and PhD student at Idaho State University. He earned a Master's Degree in Instructional Design and Educational Technology from Idaho State University in 2025. In 2022, he obtained a Master’s Degree in Library and Information Science, with emphases in Archives Management and Digital Curation from Indiana University. He has worked at nonprofits, corporations, and educational institutions encouraging information literacy and effective education. Combining all of these degrees and experiences, Reed strives to promote ethical librarianship and educational initiatives.

Currently, Reed works as a Digital Initiatives Librarian at a college in Idaho and also has his own consulting firm, heplerconsulting.com. His views and projects can be seen on his LinkedIn page or his blog, CollaborAItion, on Substack. Contact him at reed.hepler@gmail.com for more information.
 
OTHER UPCOMING EVENTS:

 Next Class November 12, 2025

 November 14, 2025

 November 17, 2025

 December 5, 2025 (encore)

Sunday, November 09, 2025

The Unbalanced Scale: Empathy, Systems, and the Modern Western Dilemma

Introduction: A Tale of Two Brains

At the heart of any enduring civilization lies a set of stories it tells itself—myths, traditions, and social contracts that organize human nature into a productive, cohesive whole. For millennia, these cultural operating systems have performed a delicate balancing act, managing the profound and complementary differences in how men and women, on average, perceive and interact with the world. Drawing from the scientific understanding of evolutionary psychology, we can identify two fundamental cognitive modes: an "Empathizing" (E) brain, which excels at social attunement and relational harmony, and a "Systemizing" (S) brain, which excels at analyzing rules, building systems, and detached, logical problem-solving.

Historically, successful cultures did not treat these modes as a hierarchy, but as a necessary partnership. The E-domain—the societal "heart"—was valued for fostering community, compassion, and the nurturing of the next generation. The S-domain—the societal "spine"—was valued for creating order, innovation, security, and the complex systems that underpin civilization. This essay explores, from a neutral, sociological perspective, the hypothesis that modern Western culture fundamentally disrupted this balance, elevating the E-domain to a position of moral supremacy while devaluing the S-domain. It argues that this imbalance, while often well-intentioned, creates a significant societal dilemma, with predictable consequences for cultural strength, social cohesion, and demographic stability.

The Deep Past: How the E-S Dichotomy Evolved

To understand this dichotomy, we must look to the different adaptive challenges men and women faced over vast stretches of evolutionary time. It is crucial to state that this is not a discussion of "good" or "bad," nor does it imply that these capacities are exclusive to one gender. Both men and women possess the capacity for both empathizing and systemizing thought. The evolutionary pressures, however, created different average cognitive leanings, valuable specializations that, when combined, proved immensely successful for human survival.

The primary adaptive challenges for females revolved around bearing and raising vulnerable offspring through a long childhood. This evolutionary pressure selected for the Empathizing (E) brain, a cognitive toolkit optimized for relational survival. Its core functions were invaluable:

  • Extreme sensitivity to non-verbal cues: The ability to interpret the cries, expressions, and needs of a pre-verbal infant was a direct matter of life and death for that infant.
  • Social network management: Building strong alliances with kin and other women created a support network crucial for protection and resource sharing during the vulnerable periods of pregnancy and child-rearing.
  • Mate selection assessment: The ability to "read" a potential male partner's character, assessing his long-term commitment and willingness to invest, was one of the most critical decisions for female reproductive success. The E-brain, with its focus on emotional attunement and social nuance, was the evolutionary solution to these problems. Its value was in its power to create the secure bonds upon which human survival depended.

The primary adaptive challenges for males often involved high-stakes, zero-sum competition and the procurement of resources in a dangerous world. This pressure selected for the Systemizing (S) brain, a cognitive toolkit optimized for navigating and manipulating the physical and social environment. Its key functions were equally vital:

  • Hunting and warfare: Success in these domains required spatial reasoning, tool use, strategic planning, and the ability to suppress immediate fear in favor of a long-term, abstract goal.
  • System-building and hierarchy navigation: Competing for status and resources required understanding complex social rules, forming effective coalitions, and building logical systems of cause and effect.
  • Protection and provision: The core task of protecting a family and community from external threats (predators, rival groups) and providing resources demanded a focus on external reality, risk assessment, and decisive, logical action. The S-brain, with its capacity for detached analysis and focus on rules-based systems, was the evolutionary solution to these challenges. Its value was in its power to impose order on chaos and secure the group against external threats.

The Framework of Civilization: Justice and Mercy, Spines and Hearts

This ancient E-S duality is mirrored in our most profound ethical concepts: Justice and Mercy. Justice is the ultimate expression of the S-brain: a cold, impartial system of rules and consequences, applied universally. Mercy is the ultimate expression of the E-brain: the relational override of a just system out of compassion for the individual. An enduring culture requires both. Justice without Mercy becomes tyranny; Mercy without Justice becomes chaos. The cultural narratives of the past (religious, mythological, and civic) were technologies for holding these two vital forces in a dynamic, productive tension.

An Archetype of the Struggle: The True Nature of Spock

Perhaps no cultural figure better illustrates this internal and external balancing act than the character of Mr. Spock from Star Trek. The common, surface-level interpretation sees Spock's conflict as biological—his emotional human half at war with his logical Vulcan half. A deeper, more accurate analysis reveals a far more profound truth: Spock's struggle is not one of competing DNA, but of competing cultural operating systems, personified by his parents.

Both humans and Vulcans, as biological species, so the story goes, evolved from a primal, "Paleolithic" state driven by powerful emotions. The key difference is that Vulcan society, ravaged by its own hyper-emotional past, consciously developed a powerful S-domain culture: the philosophy of logic and emotional mastery. This was not a denial of their nature, but a disciplined system built to control it, a cultural technology for survival.

Spock is the ultimate product of this E-S dichotomy. He was raised at the nexus of two cultural frameworks:

  • His human mother, Amanda, represents the E-Culture, valuing connection, intuition, and the validity of emotional experience.
  • His Vulcan father, Sarek, represents the S-Culture, championing the disciplined, logical system as the only path to wisdom and stability.

Spock's internal conflict is therefore not alien, but universally human. He is a dramatic representation of the struggle within every mature individual: the battle between our raw, innate feelings (the E-domain) and our attempts to build a rational, disciplined framework for our lives (the S-domain). He is the living embodiment of a society trying to hold Justice and Mercy in balance. His immense value to his crew is not a lack of feeling, but the hard-won reliability of his S-mind—a mind forged in the discipline of self-control, providing the anchor of reason in a universe of chaos. He is a powerful allegory for the idea that the S-domain is not about being unfeeling, but about a deep, abiding respect for the destructive power of untrained emotion.

The Great Imbalance: The Elevation of E and the Devaluation of S

Contemporary Western society appears to be engaged in a grand experiment, one that stands in stark contrast to the Vulcan model of discipline: the systematic elevation of E-domain values to the exclusion of S-domain values. This manifests in several key areas:

  • The Primacy of Feeling and the Glamorization of "Empathy": A key mechanism in this shift is the imprecise and culturally loaded use of the word "empathy." The term is often used as a monolith, when in fact it contains two distinct skills: Affective Empathy (feeling with someone) and Cognitive Empathy (understanding why someone thinks or feels as they do). The E-domain excels at affective empathy, the visceral sharing of emotion. The S-domain, conversely, is the home of cognitive empathy, the detached ability to model another's perspective. By culturally conflating all "empathy" with the more visible, emotionally resonant affective type, the E-domain is unduly glamorized as the sole proprietor of human connection, while the S-domain's crucial skill of analytical understanding is overlooked or even dismissed as cold.
  • The Institutionalization of Feeling: In many institutional and social spheres, subjective feeling and emotional safety have been elevated to the highest virtues. This creates a cultural framework where the statement "I feel unsafe" or "I am offended" can be sufficient to shut down debate or punish dissent. From a psychological perspective, a culture that prioritizes untrained, immediate feeling over reasoned response is one that champions a state of psychological immaturity. It discourages the development of emotional resilience, a hallmark of adulthood, in favor of a perpetual state of reactive sensitivity.
  • The Pathologizing of the S-Domain and the Re-socialization of Boys: Concurrently, traits associated with the S-brain are often reframed as toxic. Competitiveness is recast as aggression, stoicism as emotional unavailability, and ambition as greed. This has led to a particularly harmful cultural initiative, especially within educational systems, aimed at re-socializing boys to suppress their natural S-domain tendencies and adopt more E-domain behaviors. By discouraging competition, rough-and-tumble play, and objective problem-solving in favor of group harmony and emotional expression, this approach risks creating a generation of young men who are alienated from their own cognitive strengths, leaving them demotivated and less competent to face the challenges of adulthood.
  • The Political Manifestation: This E-S divide maps almost perfectly onto the modern political landscape. The political Left champions an E-domain agenda centered on care, compassion, and equality of outcome, viewing society as a family that must nurture its most vulnerable. The political Right champions an S-domain agenda centered on individual liberty, personal responsibility, and the integrity of systems like the free market and the rule of law. Their inability to communicate stems from the fact that they are not merely disagreeing on policy, but operating from different fundamental moral and cognitive frameworks.

Consequences of a System Off-Balance

A system, whether biological or social, that aggressively favors one essential component over another invites dysfunction. The predictable consequences of the E-over-S imbalance are already becoming visible.

  1. Loss of Cultural Strength and Competence: A society that devalues its system-builders and discourages its young men from developing S-domain skills will eventually forget how to build. An aversion to competition, a discomfort with objective standards, and a focus on emotional comfort over difficult realities can erode a culture's ability to innovate, solve hard problems, and maintain the complex technological, legal, and economic systems that provide its wealth and security. The societal spine weakens.
  2. The Demographic Dilemma: The imbalance strikes at the very heart of the relationship market, accelerating a demographic decline. This is catalyzed by two powerful forces:
  3. The State as Substitute: Social programs, while aiming to provide a safety net, have increasingly taken over the traditional male S-domain role of provider and protector. This reduces the practical, evolutionary necessity for women to form long-term pair-bonds with men.
  4. Technology as Market-Distorter: Online dating apps create a skewed mating marketplace, concentrating female attention on a tiny fraction of elite men. This leaves the majority of men feeling invisible and demotivated, while giving many women an unrealistic perception of their viable options.

The result is a breakdown in the fundamental evolutionary contract. If men's primary contribution (S-domain competence) is culturally devalued and practically outsourced to the state, and if women are simultaneously encouraged to be fully independent while also being presented with unrealistic partner expectations via technology, the incentive structure for family formation collapses.

Conclusion: The Unseen Dilemma

The modern Western dilemma is not born of malice, but of a well-intentioned moral vision that, in its pursuit of compassion and safety, has become dangerously imbalanced. By elevating the societal "heart" to a position of absolute dominance and dismissing the societal "spine" as toxic, we have created a culture that is at once more sensitive and less resilient.

This analysis is not a prescription for a return to the past. It is an observational diagnosis offered in the neutral language of systems analysis. The challenge for any society is to adapt its cultural operating system to new realities without violating the fundamental, time-tested principles of balance. A civilization that cannot or will not value the complementary strengths of both the Empathizing and Systemizing mind is, from a purely systemic perspective, programming its own decline. The path forward, if one is to be found, must involve a rediscovery of the wisdom that a strong heart and a strong spine are not enemies, but essential partners in the enduring project of human flourishing.

Friday, November 07, 2025

FRIDAY ROUNDUP: Hargadon on AI, Albrecht on Libraries, & Upcoming Events

Here's a roundup of recent Learning Revolution and Library 2.0 blog posts.

Steve Hargadon on AI:

Dr. Steve Albrecht on Libraries:

 
UPCOMING EVENTS:

 Next Class November 12, 2025

 November 14, 2025

 November 17, 2025

 December 5, 2025 (encore)

My Vibe Coding Experiment: WOW.

I was a history major in college. But it wasn't until I was helping my daughter get through a particularly rigorous (and rewarding)  AP World History class in high school, and I was doing the regular reading with her, that I realized how much history, as we tell it, is really the history of power and control. 

This led me, over the years, to try and understand what really happens in world events versus how we portray them--which is often not accurately. I lived in Brazil in high school, and one of the great lessons of that time was how differently their perceptions of world events, and particularly their views of the United States, were from what I thought or had been taught. I was in college at the time of the Beech-Nut apple juice scandal (the company had been selling fake apple juice as real for several years), and I wondered how so many people who would have been in the know didn't protest (there was one whistleblower). Because of my time in South America, I later read Confessions of an Economic Hitman and had my eyes opened even wider.

When I visited Caen's Centre for History & Peace near Normandy, France, I became fascinated by the section devoted to propaganda, learning about Edward Bernays and his use of his uncle Freud's theories of the subconscious to manipulate political opinions and purchasing decisions. Honestly, one cannot see the world in the same way after reading his book, Propaganda.

It was also my connection to Brazil that led me to wonder what was really going on with the claimed 2015 epidemic of Zika virus-related microcephaly in one small area of Brazil. That led me to doing a deep research project with Grok this year that I think uncovered the true cause of the problem--an untested larviside being used without rigorous implementation standards. From there I developed a sophisticated prompt that I could give to a Large Language Model (LLM) that would look for signals of deception, for reasonable questions that could be asked about an event, and that also took into account the known human reasoning and cognitive vulnerabilities that are often used in propaganda and advertising. I've posted that prompt, and descriptive material, at www.muckrake.ai

As I talk about in "Output Shaping: A New Way to Think About the Ethics and Use of AI for Content Creation," I love this idea of "finding your problem" and using AI as a tool to do something that matters. For me, the "problem" is understanding history, how it is portrayed, how it is often the result of actual conspiracies, and the pathologizing of critical thinking. So, as an experiment last weekend, I put my prompt content and ideas into the LLM Manus.im, and asked if it could create a site which would take this framework and look at specific events as prompted by a user.

 WOW.

The result is at www.muckipedia.com. It produces a result using an API call to Google's Gemini or to Grok, and it even lets you compare the results. I will admit a little bit of my motivation was to see if I could do a better job of getting to "truth" than Elon Musk's Grokipedia project. I guess it depends on what you are looking for, but I remain convinced that LLMs aren't built for "truth" and so Muckipedia is an attempt just to open to door to understanding where to look more closely. See what you think.



Tuesday, November 04, 2025

New Webinar - "Guns in Our Libraries: A Safe and Careful Staff Response"

Guns in Our Libraries:
A Safe and Careful Staff Response
Part of the Library 2.0 Service, Safety, and Security Series with Dr. Steve Albrecht

OVERVIEW

Changes in state-by-state gun laws now mean library staff may be seeing more pistols and long guns, displayed in both open carry and concealed carry, in their facilities. This can cause concern among staff and other patrons, because we don’t always know the intention of the gun carrier.

Context matters in these situations. Is the person displaying a firearm to be provocative? To scare people? To intimidate someone at the library, like another patron, or an employee? Is the person harmless, or reasonable until provoked about displaying the gun? Or does the person just believe in displaying their gun and their knowledge of state, local, and federal laws, all at the same time?

It can be difficult to know the person’s motives and even more confusing to agree when, or even if, library staff or library leaders should call the police when they see a gun. There is a huge difference between telling the dispatcher, “There’s a guy with a gun in the library!” and “There is a guy with a gun in the library.” The police need to know the details, because their response can range from a casual conversation with the gun owner to make sure everything is legal and calm, versus coming into a potential or actual active shooter situation.
This session will provide answers; ways to get useful information from both open and canceled carriers; protect the civil rights of all; and when necessary, use de-escalation tools to keep things peaceful and law-abiding for all parties.

Join Dr. Steve Albrecht, national library security expert, workplace violence prevention practitioner, and author of four books on concealed carry firearms.

LEARNING AGENDA

  • Review the open carry firearms laws in all 50 states, as they pertain to public buildings, like libraries.
  • How to ask careful questions of patrons carrying openly and concealed.
  • How and why holsters make a big difference.
  • Be able to recognize differences between revolvers, pistols, and long guns.
  • Be able to de-escalate both concerned patrons and gun owners in the event of a confrontation between them.
  • When, how, and why to talk to law enforcement 9-1-1 dispatchers about a gun in your library.

DATE: Monday, November 17, 2025, 2:00 - 3:00 pm US - Eastern Time

COST:

  • $99/person - includes live attendance and any-time access to the recording and the presentation slides and receiving a participation certificate.
  • To arrange group discounts (see below), to submit a purchase order, or for any registration difficulties or questions, email admin@library20.com.

TO REGISTER: 

Click HERE to register and pay. You can pay by credit card. You will receive an email within a day with information on how to attend the webinar live and how you can access the permanent webinar recording. If you are paying for someone else to attend, you'll be prompted to send an email to admin@library20.com with the name and email address of the actual attendee.

If you need to be invoiced or pay by check, if you have any trouble registering for a webinar, or if you have any questions, please email admin@library20.com.

NOTE: Please check your spam folder if you don't receive your confirmation email within a day.

SPECIAL GROUP RATES (email admin@library20.com to arrange):

  • Multiple individual log-ins and access from the same organization paid together: $75 each for 3+ registrations, $65 each for 5+ registrations. Unlimited and non-expiring access for those log-ins.
  • The ability to show the webinar (live or recorded) to a group located in the same physical location or in the same virtual meeting from one log-in: $299.
  • Large-scale institutional access for viewing with individual login capability: $499 (hosted either at Library 2.0 or in Niche Academy). Unlimited and non-expiring access for those log-ins.
DR. STEVE ALBRECHT

Since 2000, Dr. Steve Albrecht has trained thousands of library employees in 28+ states, live and online, in service, safety, and security. His programs are fast, entertaining, and provide tools that can be put to use immediately in the library workspace with all types of patrons.

He has written 27 books, including: Library Security: Better Communication, Safer Facilities (ALA, 2015); The Safe Library: Keeping Users, Staff, and Collections Secure (Rowman & Littlefield, 2023); The Library Leader’s Guide to Human Resources: Keeping it Real, Legal, and Ethical (Rowman & Littlefield, May 2025); and The Library Leader's Guide to Employee Coaching: Building a Performance Culture One Meeting at a Time (Rowman & Littlefield, June 2026).

Steve holds a doctoral degree in Business Administration (D.B.A.), an M.A. in Security Management, a B.A. in English, and a B.S. in Psychology. He is board-certified in HR, security management, employee coaching, and threat assessment.
He lives in Springfield, Missouri, with seven dogs and two cats.

More on The Safe Library at thesafelibrary.com. Follow on X (Twitter) at @thesafelibrary and on YouTube @thesafelibrary. Dr. Albrecht's professional website is drstevealbrecht.com.

OTHER UPCOMING EVENTS:

 November 6, 2025

 November 7, 2025

 Next Class November 12, 2025

 November 14, 2025

 December 5, 2025 (encore)