Emotional Intelligence for Librarians: A Masterclass with Loida Garcia-Febo

Emotional Intelligence: A Masterclass with Loida Garcia-Febo
The Library 2.0 Mental Health and Wellness Series

OVERVIEW

Emotional Intelligence (EI) is how you manage yourself and your relationships with others, according to Daniel Goleman, who popularized the construct in his book Emotional Intelligence: Why It Can Matter More Than IQ (1995). Essentially, this is the ability to manage both your own emotions and understand the emotions of people around you.

Why EI is important? We live in an ever-changing world; it can be difficult for everyone, and EI can help us better understand what people are feeling and why they feel that way. This can help us to strengthen communications, decision-making, and relationships between library workers, team members, and other people in general. EI is becoming a key resource to help us provide the support needed by team members during challenging / stressful times or during the introduction of changes in the library workflow. In this webinar, Garcia-Febo will deep dive in the themes of Emotional Intelligence. She will also share practical applications and tips throughout the program.

This 60-minute training is presented by Library 2.0 and hosted by Loida Garcia-Febo. A handout copy of the presentation slides will be available to all who participate.

OUTCOMES:

• Attendees will become familiar with the definition and the five pillars of Emotional Intelligence
• Attendees will learn about the importance of Emotional Intelligence in libraries
• Attendees will learn about EI and reacting in daily interactions
• Attendees will learn about EI and managing stressful situations
• Attendees will learn about EI and skills for effective communication and teamwork
• Attendees will learn about EI and strategies for managing difficult conversations in a constructive way
• Attendees will learn about EI and staying motivated in challenging situations
• Attendees will take away a customized Tool Box with self-care strategies for maintaining high EI

DATE: Tuesday, February 20th, 2024, at 2:00 pm US - Eastern Time

COST:

• $99/person - includes any-time access to the recording and the presentation slides and receiving a participation certificate. To arrange group discounts (see below), to submit a purchase order, or for any registration difficulties or questions, email admin@library20.com.
• This masterclass is not included in the individual or group annual all-inclusive all-access passes for the Dr. Steve Albrecht Service, Safety, and Security webinars.

TO REGISTER: 

Click HERE to register. You can pay by credit card, and you will receive an email within a day with information on how to attend the event live and then your permanent access to the event recording. 

If you have any trouble registering for an event, if you need to be invoiced or pay by check, or if you have any questions, please email admin@library20.com.

NOTE: Please check your spam folder if you don't receive your confirmation email within 24 hours.

SPECIAL GROUP RATES (email admin@library20.com to arrange):

• Multiple individual log-ins and access from the same organization paid together: $75 each for 3+ registrations, $65 each for 5+ registrations. Unlimited and non-expiring access for those log-ins.
• The ability to show the masterclass (live or recorded) to a group located in the same physical location or in the same virtual meeting from one log-in: $299.
• Large-scale institutional access for viewing with individual login capability: $499 (hosted either at Library 2.0 or in Niche Academy). Unlimited and non-expiring access for those log-ins.

RECORDING: The masterclass will be recorded and registered participants will have non-expiring access to the recording.

LOIDA GARCIA-FEBO

Loida Garcia-Febo is a Puerto Rican American librarian and International Library Consultant with 25 years of experience as an expert in library services to diverse populations and human rights. President of the American Library Association 2018-2019. Garcia-Febo is worldwide known for her passion about diversity, communities, sustainability, innovation and digital transformation, library workers, library advocacy, wellness for library workers, and new librarians about which she has taught in 44 countries. In her job, she helps libraries, companies and organizations strategize programs, services and strategies in areas related to these topics and many others. Garcia-Febo has a Bachelors in Business Education, Masters in Library and Information Sciences.

Garcia-Febo has a long history of service with library associations. Highlights include- At IFLA: Governing Board 2013-2017, Co-Founder of IFLA New Professionals, two-term Member/Expert resource person of the Free Access to Information and Freedom of Expression Committee of IFLA (FAIFE), two-term member of the Continuing Professional Development and Workplace Learning Section of IFLA (CPDWL). Currently: CPDWL Advisor, Information Coordinator of the Management of Library Associations Section. Currently at ALA: Chair, IRC United Nations Subcommittee, Chair Public Awareness Committee. Recently at ALA: Chair, Status of Women in Librarianship and Chair, ALA United Nations 2030 Sustainable Development Goals Task Force developing a multi-year strategic plan for ALA. Born, raised, and educated in Puerto Rico, Garcia-Febo has advocated for libraries at the United Nations, the European Union Parliament, U.S. Congress, NY State Senate, NY City Hall, and on sidewalks and streets in various states in the U.S.

Dr. John Budd on "The Library as Forum in the Social Media Age" - Dr. Steve Book Interview (New Series)

We've just posted the third of a new book interview series by Dr. Steve Albrecht in our "The Safe Library" section of Library 2.0: Dr. John Budd on "The Library as Forum in the Social Media Age."

Dr. John Budd is a longtime academic librarian and a professor emeritus at the University of Missouri. In this Library 2.0 interview with Dr. Steve Albrecht, he talks about his book, The Library as Forum in the Social Media Age (Rowman and Littlefield, 2022).

You can watch or listen to the whole interview here. 

Dr. Albrecht's twice-monthly Library 2.0 podcasts, interviews, and blog posts are available for free, as are: access to 52,000+ other library professionals, our regular mini-conferences, and all the conference recordings. We also offer a series of Dr. Albrecht and other paid webinars and recordings which are available for individual or group viewing here.

UPCOMING EVENTS:

RECORDINGS AVAILABLE:

GET THE BOOK:

New Library Webinar - "Serving Elderly Patrons at Risk: Prevention Steps for a Fragile Population"

Serving Elderly Patrons at Risk:
Prevention Steps for a Fragile Population
Part of the Library 2.0 Service, Safety, and Security Series with Dr. Steve Albrecht

OVERVIEW: 

Senior citizens love their libraries, support their libraries, and urge their elected and appointed officials to keep their libraries open and even press them to build new ones. Your library may have specific programs for senior patrons and you recognize and nurture those relationships with the ones who come to your library most often.

If you meet and greet seniors at your library facility, you may also have some concerns about their mobility, cognitive issues, and physical safety. Worse yet, elderly people are frequent victims of financial abuse from unscrupulous family members; “caregivers” (who steal from or physically abuse the person, instead of giving supportive, nurturing care); or strangers who became their “new best friend.” This session is all about building your awareness toward physical, cognitive, and abuse possibilities with our senior patrons.

LEARNING OBJECTIVES: 

• Talking to elderly patrons with cognitive issues.
• Preventing falls or other injuries inside the library.
• Assessing potential caregiver abuse.
• Being a Mandated Reporter: working with Adult Protective Services (APS).
• Identifying a potential “sweetheart scam.”

This 60-minute overview session on how to respond step-by-step to service situations in the library is another in our “Essential Librarian Series,” designed to be shown to new staff and leaders and to provide a refresher for all who work in the library, and hosted by trainer, author, and library service, safety, and security expert, Dr. Steve Albrecht. A handout copy of the presentation slides will be available to all who participate. 

DATE: Thursday, February 15th, 2024, at 2:00 pm US - Eastern Time

COST:

• $99/person - includes any-time access to the recording and the presentation slides and receiving a participation certificate. To arrange group discounts (see below), to submit a purchase order, or for any registration difficulties or questions, email admin@library20.com.
• FREE for those on individual or group all-access passes (see below).

TO REGISTER: 

Click HERE to register and pay. You can pay by credit card, and will receive an email within a day with information on how to attend the webinar live and how you access the permanent webinar recording. If you are paying for someone else to attend, you'll be prompted to send an email to admin@library20.com with the name and email address of the actual attendee.

If you have any trouble registering for a webinar, if you need to be invoiced or pay by check, or if you have any questions, please email admin@library20.com.

NOTE: please check your spam folder if you don't receive your confirmation email within a day.

SPECIAL GROUP RATES (email admin@library20.com to arrange):

• Multiple individual log-ins and access from the same organization paid together: $75 each for 3+ registrations, $65 each for 5+ registrations. Unlimited and non-expiring access for those log-ins.
• The ability to show the webinar (live or recorded) to a group located in the same physical location or in the same virtual meeting from one log-in: $299.
• Large-scale institutional access for viewing with individual login capability: $499 (hosted either at Library 2.0 or in Niche Academy). Unlimited and non-expiring access for those log-ins.

ALL-ACCESS PASSES:

• All-access annual passes include unlimited access to the recordings of all of Dr. Albrecht's previous Library 2.0 webinars, plus live and recorded access to his new webinars for one year. These are hosted either at Library 2.0 or Niche Academy (if preferred).
• For a $499 individual all-access annual pass to all of Dr. Albrecht's live webinars and recordings for one year, please click here. 
• Inquiries for all-access organizational contracts should be directed to admin@library20.com.

DR. STEVE ALBRECHT

Since 2000, Dr. Steve Albrecht has trained thousands of library employees in 28+ states, live and online, in service, safety, and security. His programs are fast, entertaining, and provide tools that can be put to use immediately in the library workspace with all types of patrons.

In 2015, the ALA published his book, Library Security: Better Communication, Safer Facilities. His new book, The Safe Library: Keeping Users, Staff, and Collections Secure, was just published by Rowman & Littlefield.

Steve holds a doctoral degree in Business Administration (D.B.A.), an M.A. in Security Management, a B.A. in English, and a B.S. in Psychology. He is board-certified in HR, security management, employee coaching, and threat assessment.

He has written 25 books on business, security, and leadership topics. He lives in Springfield, Missouri, with six dogs and two cats.

More on The Safe Library at thesafelibrary.com. Follow on X (Twitter) at @thesafelibrary and on YouTube @thesafelibrary. Dr. Albrecht's professional website is drstevealbrecht.com.

New "Ask Dr. Steve" Blog Post - “Praying, Meditating, or Sleeping?”

We've just posted a new "Ask Dr. Steve" blog post by Dr. Steve Albrecht in our "The Safe Library" section of Library 2.0: "Praying, Meditating, or Sleeping?"

Dear Dr. Steve - Our Code of Conduct prohibits patrons from sleeping in the library. Our staff is quite lenient on this issue and they usually just “verbally nudge people awake” and remind them about the rule. There are some patrons who come here just to sleep and when staff wakes them up from an obvious deep sleep they say, “I wasn’t sleeping! I was praying or meditating and you disrupted me!”

This seems like a highly prepared answer, of course, and it kind of catches staff off guard, like it really was their fault for disrupting this patron’s worship or mediation. What should we do?

You can read to the whole post here. 

Dr. Albrecht's twice-monthly Library 2.0 podcasts, interviews, and blog posts are available for free, as are: access to 52,000+ other library professionals, our regular mini-conferences, and all the conference recordings. We also offer a series of Dr. Albrecht and other paid webinars and recordings which are available for individual or group viewing here.

UPCOMING EVENTS:

January 2024 - "Feel Safe, Be Safe"

RECORDINGS AVAILABLE:

GET THE BOOK:

Announcing the "AI and Libraries" Mini-Conference from Library 2.0

Our first Library 2.024 mini-conference: "AI and Libraries: Applications, Implications, and Possibilities," will be held online (and for free) on Thursday, March 21st, 2024, from 12:00 - 3:00 pm US-Pacific Time.

How has artificial intelligence impacted library services, resources, and work so far? How have libraries responded to these evolving technologies to better support their communities? It's been over a year since generative artificial intelligence tools like ChatGPT and Dall-E have been introduced in public spaces and consciousness, but AI has been around long before these tools yet there are still lingering concerns, challenges, and considerations. Join us for this free virtual conference to learn how libraries and library workers are engaging with artificial intelligence tools in their libraries from research support to information literacy to technical services. The conversations held in the conference will address the practical implications of these tools in the profession.

Our special conference chair is Dr. Raymond Pun, the Academic and Research Librarian at Alder Graduate School of Education, and the Immediate Past President of the Chinese American Librarians Association (CALA) and a Past President of the Asian/Pacific American Librarians Association (APALA).

We look forward to gathering online with you for this event!

This is a free event, being held live online and also recorded.
REGISTER HERE
to attend live and/or to receive the recording links afterward.
Please also join the Library 2.0 community to be kept updated on this and future events. 

Everyone is invited to participate in our Library 2.0 conference events, which are designed to foster collaboration and knowledge sharing among information professionals worldwide. Each three-hour event consists of a keynote panel, 10-15 crowd-sourced thirty-minute presentations, and a closing keynote. 

Participants are encouraged to use #library2024 and #aiandlibraries on their social media posts about the event.

OPENING KEYNOTE PANEL:

Ray Pun, Ed.D., MLS
ALA Presidential Candidate 2025-2026
Librarian, Alder Graduate School of Education
Immediate Past President, Chinese American Librarians Association (CALA)
Past President, Asian Pacific American Librarians Association (APALA)
OPENING KEYNOTE PANEL & SPECIAL ORGANIZER

Dr. Ray Pun (he/him) is the academic and research librarian at the Alder Graduate School of Education, a teacher residency program in California, where he supports all library services from scholarly communication to acquisition by engaging with graduate students and teacher educators. Previously, Pun worked and taught at Stanford University, Fresno State, New York University Shanghai, and the New York Public Library in various roles. Pun is an active member of the American Library Association (ALA) and Library Freedom Project (LFP) and is the Past President of the Asian/Pacific American Librarians Association (APALA) and the Chinese American Librarians Association (CALA). In addition, Pun is an ALA Presidential candidate for 2025-2026.

 

IdaMae Craddock
Librarian, Albemarle County Public Schools, Community Lab Schools, Virginia
OPENING KEYNOTE PANEL

A 22 year veteran of Albemarle County, IdaMae Craddock, M.Ed is the librarian at the Community Lab Schools. Ms. Craddock has conducted seminars at the White House, the Bay Area MakerFaire, and South Carolina Association of School Libraries. Ms. Craddock is Virginia's 2019 Librarian of the Year and was named a Darden Fellow at Old Dominion University in 2019 as well. Winner of the Magna Award from the National Association of School Boards, her publishing credits include Library High-Tech, School Library Journal, and Knowledge Quest. The focus of her research is Maker Education and the role of school libraries in the community. Her program has been profiled by School Library Journal, Library Media Connection, NPR, and Edutopia. She has a precocious daughter, an understanding husband, and a lazy dog named Peacha.

 

Dr. Brandy McNeil
Deputy Director, Programs & Services. The New York Public Library
OPENING KEYNOTE PANEL

Dr. Brandy McNeil focuses on community needs through game-changing innovations to build successful adult education programs in the 89 branches under her stewardship across NYC. Building the highly successful TechConnect program, Dr. McNeil has established partnerships with Apple, Spotify, Google, and Microsoft to name a few. Through her inspirational leadership, she has made it her mission to help underserved communities to ensure equitable access to technology, knowledge, and opportunity. Dr. McNeil is also a contributing writer of the book titled Libraryland; It's All About The Story published in 2020 and has appeared in various publications. Dr. McNeil holds a Doctorate in Business and an M.B.A. in Entrepreneurship. Previously, she worked for several Fortune 500 companies and currently serves on the Board of Directors for the Public Library Association and was on the Black Caucus of ALA Executive Board. In her spare time, she is an entrepreneur, consultant, and motivational speaker.

 

Leo S. Lo
Dean/Professor, College of University Libraries & Learning Sciences, University of New Mexico
OPENING KEYNOTE PANEL

Dr. Leo S. Lo (he, him, his) joined the University of New Mexico as Dean and Professor of the College of University Libraries and Learning Services (CULLS) in September 2021. He oversees over 120 full time faculty and staff and provides leadership for all University Libraries operations, Organization, Information, and Learning Sciences (OILS) program, and the UNM Press.

CALL FOR PROPOSALS

Proposals for 30-minute concurrent presentations will start being accepted on February 1st and more information will be given here. 

We are encouraging conference session submissions that focus on: 

• How artificial intelligence has specifically impacted library services, resources, and work so far;
• How libraries have responded to these evolving technologies to better support their communities;
• How libraries and library workers are engaging with artificial intelligence tools in their libraries, from research support to information literacy to technical services;
• Practical implications of these tools in the profession;
• Specific concerns, challenges, and considerations that libraries, library staff, and library leaders have faced with artificial intelligence.

This is a free event, being held live online and also recorded.
REGISTER HERE
to attend live and/or to receive the recording links afterward.
Please also join the Library 2.0 community to be kept updated on this and future events. 

The School of Information at San José State University is the founding conference sponsor. Please register as a member of the Library 2.0 network to be kept informed of future events. Recordings from previous years are available under the Archives tab at Library 2.0 and at the Library 2.0 YouTube channel.

Book Interview (New Series): Katherine Pennavaria on Genealogy

We've just posted the second of a new book interview series by Dr. Steve Albrecht in our "The Safe Library" section of Library 2.0: "Katherine Pennavaria on Genealogy."

Katherine Pennavaria is the Library Director at Stevens College in Lancaster, PA. She is the author of two Rowman and Littlefield books: Genealogy For Beginners (2020) and Genealogy: A Practical Guide for Librarians (2015).

You can listen to the whole interview here. 

Dr. Albrecht's twice-monthly Library 2.0 podcasts, interviews, and blog posts are available for free, as are: access to 51,000+ other library professionals, our regular mini-conferences, and all the conference recordings. We also offer a series of Dr. Albrecht and other paid webinars and recordings which are available for individual or group viewing here.

UPCOMING EVENTS:

January 2024

RECORDINGS AVAILABLE:

GET THE BOOK: