The Library 2.0 All-Access Pass Programs - Now for Safe Library, AI, and Wellness

Library 2.0 now has all-access annual passes for our three primary program areas:

• The Safe Library (with Dr. Steve Albrecht)
• Artificial Intelligence (AI)
• Wellness (with Loida Garcia-Febo)

Passes are available for individuals or organizations, and discounts are offered when you purchase passes across multiple programs.

Passes include access to recordings of all previous webinars in the program area, plus live and recorded access to all new webinars for the year (usually 1 - 3 a month, see the list of past webinars here). Passes do not include special cohort, intensive sessions, or workshops. Organizations that use Niche Academy for hosting or viewing content can have the recorded content accessible there at no additional cost.

To request a quotation for an all-access pass, please use the form HERE.

For any special inquiries or other questions, please email admin@library20.com.

OUR GREAT LIBRARY 2.0 REGULAR SPEAKERS

Dr. Steve Albrecht (The Safe Library), Crystal Trice (AI), and Loida Garcia-Febo (Wellness)
Reed Hepler (AI) and Nicole Hennig (AI)

 

WEBINAR RECORDINGS INCLUDED

THE SAFE LIBRARY (SERVICE, SAFETY, & SECURITY):

• C.P.T.E.D. for Libraries: Using "Crime Prevention Through Environmental Design" to Create Safer, More Welcoming Library Spaces
• 15 Security Survey Questions for Your Library Staff: Better Answers Get Better Results
• Trauma-Informed Care: Building Awareness and Response Tools for Leaders and Staff
• Seven Themes for a High-Performing Team: Leading Library Employees for Mutual Success
• Patron Service Challenges: Using Roleplay Scenarios to Build Better Responses
• Top Ten Emergency Drills for Libraries: Keeping Staff, Patrons, and Facilities Safer
• Keeping Predatory People Out of the Library: Know the Signs of Harm
• Traumatic Events in the Library: Coping Skills and Tools for Library Leaders and Staff
• Guns in Our Libraries: A Safe and Careful Staff Response
• After-Hours Safety: Protocols for Opening, Closing, and Working Alone in the Library
• Difficult Discussions with Patrons: Using Jefferson Fisher’s Book The Next Conversation
• Gray Areas: Better Responses to Borderline Patron Behaviors
• Service, Safety, and Security: Important Lessons for the Current State of the Library
• Improving Performance and Behavioral Problems: A Proactive Approach Using Early Identification-Intervention Systems (EIIS)
• Mentoring Future Library Leaders: A Formalized Program for Career Advancement
• Patron Behavior Management: Six Key Decision Points
• HR Skills for Library Leaders: Tools to Stay Fair and Legal
• The Angry Patron: The L.A.S.T. Approach: A Useful and Important Customer Service Tool
• Protecting the Electronic Devices in Your Library: A Guide for Leaders and Staff
• Panic Alarm Policies: Best Approaches for Staff Training and Safe Use
• Managing the 12 Most Challenging Library Employees: A Library Supervisor’s Survival Guide
• Building Great Teams: Unlocking Collaboration with Agile Practices
• Hiring Better: Tools for Finding and Selecting Staff at All Levels
• Empowering Women in the Library Workspace: Unlock Your Inner Strength with Resilience Training (Dr. Mary Beth Janke, Psy.D.)
• 30 Library Service, Safety, and Security Tips: Making a Better Facility in One Month
• Thriving at Work: Practical Strategies for Better Days in the Library
• Behavioral and Mental Health Issues in the Library: Techniques for De-Escalation and Crisis Intervention
• The British Library Cyberattack: Non-Technical Lessons for Protection and Recovery
• The Crucial Conversations™ Workshop: Staff Tools for Hard Talks
• Better Meetings: How to Have More Fun and Be More Effective When You Gather
• Workplace Violence Prevention: Following the California Mandates for a Safe Library
• The Verbal Judo Workshop: Communication and De-Escalation Tools for All Library Staff
• Preventing Workplace Harassment: What the New EEOC Guidelines Mean for Library Leaders and Staff
• Effective Communication: How to Have Learning Conversations with Patrons and Colleagues
• The Fentanyl Crisis In Our Libraries: Awareness and a Safe Response
• The Safe Librarian Plan: 20 Core Principles for Your Personal Safety Plan
• The Safe Librarian: Feeling Safe and Being Safe at Work
• Serving Elderly Patrons at Risk: Prevention Steps for a Fragile Population
• Service Leadership for Librarians: Six Strategies for Success (2023 Updated Version)
• Stressful Service Situations: A Step-by-Step Guide to Better Conversations With Patrons (2023 Update)
• Patron De-Escalation Techniques: Using the Science of Human Communications to Get Better Results
• Library Management: Making Libraries Great Places to Visit and Great Places to Work
• Awkward Conversations & Difficult Situations: How to Handle the Hardest Discussions with Patrons (2023 Updated Version)
• DEI + Belonging for Library Leaders and Staffers: Fostering Welcoming and Inclusive Environments
• A Plan For Library Emergencies: Medical Events, Fires, and Beyond
• Performance Evaluations (2023): A Skill-Building Refresher for Library Leaders
• Working Safely in a Rural Location: Security for Staff When Help Is Far
• Tools for Tense Situations: Reducing Conflicts With Patrons (2023 Update)
• The Top Ten Most Challenging Patrons: Practical and Realistic Tools to Make Your Facility a Better and Safer Place to Work
• Better Responses for Patrons Dealing with Homelessness: An Empathy-Driven Understanding
• Dealing with Patrons with Mental Health and Substance Use Disorders: Behavioral and Medical Events
• Library Civility & Taking Care of Each Other: Creating Supportive Work Cultures
• Preventing Harassment of Library Staff: Responding to Sexual or Racial Behaviors by Patrons
• Your Library, Security, and Your Relationship with the Police (2023 Updated Version)
• Training Library Staff in Service, Safety, and Security: Creating Training Programs That Meet Your Needs
• Staff Development and Training Best Practices (2023 Updated Version): Effective Staff Preparation and Motivation
• What They Don’t Teach You in Library School: Security Matters & Talking Helps - It's All About People
• Coaching Skills for Library Leaders: Confident Conversations for Staff Development, Improvement, and Change [2023 UPDATED VERSION]
• First Amendment “Auditors” in the Library: Our Safe, Legal, and Reasonable Response
• The Essential Library Guide to Service, Safety, and Security: 25 Tips for What Works and What Doesn't
• Bomb Threats and Bullets in the Book Drop: What to Do About Threats to the Library
• Patron Harassment Scenarios: What to Do as a Staffer and a Leader
• Library Politics: Better Dealings With Your Elected, and Appointed Officials
• Medical Emergencies at the Library: What to Do Until the Paramedics Arrive
• Good Kids, Bad Behaviors: What to Do About Unruly Young People in the Library
• Librarians as Mandated Reporters: Child Abuse, Dependent Adult Abuse, and Elder Abuse
• Ten Library Service Myths Every Librarian Should Challenge
• Porn and Patrons in the Library: What to Do About a Vexing Issue
• Handling Complaints or Protests About Content: Service, Security, and Training for All Staff and Library Leaders
• Protecting Yourselves and Your Patrons: Important Lessons for Library Leaders and Staff from School Shootings
• Ten Security Myths That Every Librarian Needs to Know Are Wrong - and Exactly Why
• Customer Service in Stressful Situations: Step-by-Step to Better Interactions with Patrons
• Dangerous Situations: Handling Real Challenges and Keeping Everyone Safe
• Library Civility: Taking Care of Each Other
• Awkward Conversations & Difficult Situations: How to the Hardest Discussions with Patrons
• Diversity, Equity, and Inclusion in Your Library: How to Start Talking About DEI
• Collection Protection: Preventing Thefts, Vandalism, Fires, and Other Large and Small Library Disasters
• Gangs in the Library: A Serious Security Issue
• Team Success: Better Results Through Focused Team Building, Internal Support, Clear Communication, and Conflict Resolution
• Becoming a Resilient Librarian: Taking the Path Away From Stress and Burnout
• Ten Tools for the (New) Library Supervisor: Starting Out Right
• Post-Pandemic Staff Development and Training: How Can We Best Support It?
• Serving Patrons with Mental Health Issues: Support, Empathy, and Safety
• Customer Service All-Staff Skills Refresher: Library Interactions and the Moments of Truth
• The Substance Abusing Patron: Staff Safety and the Public Health
• Helping Library Patrons with Autism: Start with Understanding
• Serving Library Patrons with a Trauma History: An Awareness-Building Seminar
• Service Leadership for Librarians: Six Strategies for Success
• The Verbal Judo Workshop: Communication and De-Escalation Tools for All Library Staff
• Diversity, Equity, and Inclusion (DEI) in the Library: Expectations and Awareness
• Better Communications with Our Patrons and Employees: What is Your 'I-Speak Your Language' Type?
• Performance Evaluations: A Skill-Building Refresher for Library Leaders
• The Safe Library: Lessons (I’ve Learned) in Keeping Staff and Patrons Better Protected
• Tools for Tense Situations: Reducing Conflicts With Patrons As Libraries Return to the New Normal
• Your Library and the Police: Time for a New Relationship
• Library Emergencies - Doing the Right Things When Things Go Wrong
• Library Safety & Security 2020 (Expanded)
• Interacting with the Homeless
• Sexual Harassment of Library Staff
• Security for Rural Librarians
• How to Handle Challenging Patrons
• Stress Management for Library Staff
• Coaching Skills for Library Managers and Supervisors: Getting Better Performance and Behavior From Your Employees One Meeting at a Time
• Responding to an Active Shooter in the Library: Protecting Patrons and Staff From a Rare But Catastrophic Event

AI:

• AI Policy for Libraries: A Practical Intensive for Leaders
• AI & Accessibility: How AI Can Benefit People Across a Range of Disabilities
• Deliberately Safeguarding Privacy and Confidentiality in the Era of AI
• AI Tools in Depth: A Practical Masterclass for Library Staff
• Game-Changing Training for Student Workplace Success with AI
• Truth and AI: Practical Strategies for Misinformation, Disinformation, and Hallucinations
• Human-Centered AI Use in a Machine-Centered World
• Evaluating AI Content: What Librarians and Educators Need to Know
• Evaluating AI Features in Library Subscription Databases: A Practical Guide for Decision-Makers
• Vibe Coding for Beginners: Create Interactive Visuals, Mini Apps, and Learning Tools with AI
• AI Research Intensive: The Future of Finding
• The Ethics of AI: Copyright, Citation, and Circumspection
• Extraordinary Learning with AI
• How to Think About AI: Preserving Library Values in the Age of AI
• What You Need to Know About AI: The Library 2.0 2026 "AI and Libraries" Overview
• Protecting Yourself and Others from AI Scams
• The Skeptical Guide to AI: Exploring the Big Questions
• Evaluating AI Content: What Librarians and Educators Need to Know
• AI Does Books: Creating Nonfiction & Creative Works With GenAI
• Staying Current With Generative AI
• AI Literacy for Library Leaders: Navigating Change with Confidence
• Copyright and AI: Guidance on Responsible AI Use (II)
• AI’s Environmental Impact: Understanding the Data and Acting Sustainably (December Encore Version)
• Personal Learning and Professional Growth with AI (FALL 2025)
• AI and Multimedia: Using Generative AI for Images, Video, and Audio
• AI and Information Literacy: Building Critical Evaluation Skills for Generative AI
• The Practical Ethics of AI: Copyright, Citation, and Circumspection
• AI’s Environmental Impact: Understanding the Data and Acting Sustainably
• PRIVACY: Deliberately Safeguarding Privacy & Confidentiality in the Era of AI
• CUSTOMIZING AI: Unlocking Real Productivity with Custom Models, AI Agents, and Precision Prompting
• NotebookLM: An Amazing Tool for Learning
• AI SEARCH: How to Understand and Navigate This Dramatic Change in Search Technology
• Your Brain on AI: Staying Smart in the Age of Chatbots
• RESEARCH AND AI 2025: Principles and Practices for Using AI Tools
• Creativity and AI: An Online Bootcamp for Teachers and Librarians
• Truth and AI: Practical Strategies for Misinformation, Disinformation, and Hallucinations
• Creating an Ethical AI Framework: How to Create an Ethical and Practical AI Framework for Your Library, Staff, Patrons, and Yourself
• ChatGPT and AI 2025: Transform Your Daily Work and Your Library's Services
• Libraries and AI: Building a Framework for Evaluation and Integration
• Copyright and AI: Guidance on Responsible AI Use
• Is Using AI Cheating? Exploring Ethics, Integrity, and AI for School and Work.
• Students and AI: A Framework for Understanding the Benefits, Challenges, and Impacts of AI on Learners
• How to Talk about AI: Conversations That Build Trust and Understanding
• The Starter Guide to ChatGPT and AI
• How to Read a Book (and More) with AI: Tools for You and Your Students
• Library Programming with AI: Using AI to Help Create Impactful and Memorable Library Programs
• Grant Writing with AI: A Step-by-Step Guide
• Personal Learning and Professional Growth with AI
• The Skeptical Guide to AI: Exploring the Big Questions
• Research and AI: Principles and Practices for Using AI Tools
• ChatGPT and AI: Transform Your Daily Work and Your Library's Services
• The Ethics of AI: Copyright, Citation, and Circumspection
• Writing with AI: Leveraging ChatGPT & AI for Effective Communication
• Custom AI Models: Building Practical AI Tools for Personal and Professional Productivity
• The Beginner’s Guide to ChatGPT and AI
• School Libraries and AI
• Professional Productivity with ChatGPT + AI Bootcamp: Practical and Effective Use of Artificial Intelligence at Work
• Learning Revolution's "Teaching and Learning with AI"
• AI and Libraries II: More Applications, Implications, and Possibilities
• ChatGPT + AI 2024 Bootcamp for Libraries and Librarians
• AI and Libraries: Applications, Implications, and Possibilities
• Learning Revolution's AI ART Bootcamp for Teachers and Librarians (2023)
• ChatGPT + AI 2023 Bootcamp for Libraries and Librarians

WELLNESS:

• Building Good Work Relationships in Today’s Libraries
• Leveraging AI for Librarian Wellbeing in the Workplace
• Emotional Safety for Library Workers
• Managing Stress in the Library: Strategies for Library Workers
• Emotional Intelligence for Librarians: A Masterclass with Loida Garcia-Febo
• Building Good Work Relationships: A Masterclass with Loida Garcia-Febo
• Preventing Burnout and Fatigue: A Masterclass with Loida Garcia-Febo
• The Art of Saying No to Preserve Our Wellness
• Mental Health and Wellness: Supporting Ourselves and Each Other (with Loida Garcia-Febo