Tuesday, August 15, 2023

New Webinar: Performance Evaluations (2023): A Skill-Building Refresher for Library Leaders

Performance Evaluations: A Skill-Building Refresher for Library Leaders
Part of the Library 2.0 Service, Safety, and Security Series with Dr. Steve Albrecht


Good bosses provide feedback, through daily coaching conversations, frequent or necessary discussions about an employee’s performance or behavior, and through the more formal performance evaluation process. What’s that you say? Your library doesn’t do employee evaluations? This needs to change and this webinar will either help you start doing them or improve upon them.

All library employees have the right to know how they are doing in their jobs, what they need to do differently, and how, if they so choose, to move to the next level in the organization. The written, discussed, and archived performance evaluation document helps with all of those and more. It serves as a historical record, a coaching subjects referral, and both a goal-setting and a goal-achieving step-by-step plan. It tells your employees what they need to Keep doing (because it’s working well and it’s good for the library, patrons, and co-workers); Stop doing (because it’s against policy, a waste of time, or non-value-added activities); and Start doing (because it will help the employee work faster, smarter, easier, and be better for the library as a whole.)

Let’s get back to talking about the value of doing regular (annual, biannual, or even quarterly) performance evaluations. Your employees can’t fix what they don’t know about.


  • Assessing your current Performance Evaluation (PE) form for improvements.
  • The value of more PE meetings, more often.
  • Avoiding the usual PE problems: the Halo Effect; the Recency Error; Grade Inflation; Sameness Error; evaluating what you’ve not actually seen the employee do; using labels instead of behaviors.
  • How to run a smooth, successful, and drama-free Performance Evaluation meeting.
  • Using the completed PE form as an ongoing coaching tool.
  • Connecting your PE process to your library’s Strategic Plan.

This 60-minute training webinar is presented by Library 2.0 and hosted by ALA author and library service, safety, and security expert, Dr. Steve Albrecht. A handout copy of the presentation slides will be available to all who participate. This is an updated version of this webinar for 2023.

DATE: Thursday, August 31st, 2023, at 2:00 pm US - Eastern Time


  • $99/person - includes any-time access to the recording and the presentation slides and receiving a participation certificate. To arrange group discounts (see below), to submit a purchase order, or for any registration difficulties or questions, email admin@library20.com.
  • FREE for those on individual or group all-access passes (see below).


Click HERE to register and pay. You can pay by credit card, and will receive an email within a day with information on how to attend the webinar live and how you access the permanent webinar recording. If you are paying for someone else to attend, you'll be prompted to send an email to admin@library20.com with the name and email address of the actual attendee.

If you have any trouble registering for a webinar, if you need to be invoiced or pay by check, or if you have any questions, please email admin@library20.com.

NOTE: please check your spam folder if you don't receive your confirmation email within a day.

SPECIAL GROUP RATES (email admin@library20.com to arrange):

  • Multiple individual log-ins and access from the same organization paid together: $75 each for 3+ registrations, $65 each for 5+ registrations. Unlimited and non-expiring access for those log-ins.
  • The ability to show the webinar (live or recorded) to a group located in the same physical location or in the same virtual meeting from one log-in: $299.
  • Large-scale institutional access for viewing with individual login capability: $499 (hosted either at Library 2.0 or in Niche Academy). Unlimited and non-expiring access for those log-ins.


  • All-access annual passes include unlimited access to the recordings of all of Dr. Albrecht's previous Library 2.0 webinars, plus live and recorded access to his new webinars for one year. These are hosted either at Library 2.0 or Niche Academy (if preferred).
  • For a $499 individual all-access annual pass to all of Dr. Albrecht's live webinars and recordings for one year, please click here
  • Inquiries for all-access organizational contracts should be directed to admin@library20.com.

Since 2000, Dr. Steve Albrecht has trained thousands of library employees in 28+ states, live and online, in service, safety, and security. His programs are fast, entertaining, and provide tools that can be put to use immediately in the library workspace with all types of patrons.

In 2015, the ALA published his book, Library Security: Better Communication, Safer Facilities. His new book, The Safe Library: Keeping Users, Staff, and Collections Secure, was just published by Rowman & Littlefield.

Steve holds a doctoral degree in Business Administration (D.B.A.), an M.A. in Security Management, a B.A. in English, and a B.S. in Psychology. He is board-certified in HR, security management, employee coaching, and threat assessment.

He has written 25 books on business, security, and leadership topics. He lives in Springfield, Missouri, with six dogs and two cats.



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