Tuesday, June 01, 2021

Blog Post and Podcast: "Library Civility: A Code for How We Treat Each Other" by Dr. Steve Albrecht

We've posted a new blog post and a complementary podcast from Dr. Steve Albrecht in our "Library Service, Safety, & Security" section of Library 2.0:

"Library Civility: A Code for How We Treat Each Other"

Click here to access both. 

Other recent podcasts episodes from Dr. Albrecht include "The Code of Quality Service," "The Power of Surveys," "Working with Elected Officials," "A Guided Meditation for Stress Management and Relaxation," "Stop Apologizing for Library Security," "Let's Talk About Talking," and "Guns in Your Library." You can listen directly on the site or you should also be able to access the podcast in SoundCloud here or in your own podcast app using the RSS feed here.

Other recent blog posts are available here, including: "The Code of Quality Service for Library Employees," "The North Vancouver Library Stabbing Attacks: Edged Weapons Awareness," "Managing the 'Champion Employee' at the Library: The Need for Management Courage," "Some Leadership Truths for Library Leaders," "Helping Library Patrons with Autism: Start with Understanding," "The Perils of the Parking Lot: Parts 1 and 2," "Schedule Regular Inspection Days," "The Need for a Library Vendor/Visitor Policy," and "Creating the Perfect Library Security Officer." 

While Dr. Albrecht's twice-monthly podcast and blog posts are available for free, as are our regular mini-conferences and all the conference recordings, we also offer a series of paid webinars with Dr. Albrecht which are available for individual or group viewing. 

More information is available here.

DR. STEVE ALBRECHT

Since 2000, Dr. Steve Albrecht has trained thousands of library employees in 25+ states, live and online, in service, safety, and security. His programs are fast, entertaining, and provide tools that can be put to use immediately in the library workspace with all types of patrons. In 2015, the ALA published his book, Library Security: Better Communication, Safer Facilities. He is currently writing the sequel, The Safe Library: Keeping Staff and Patrons Secure in a Changing World.

Steve holds a doctoral degree in Business Administration (D.B.A.), an M.A. in Security Management, a B.A. in English, and a B.S. in Psychology. He is board-certified in HR, security management, employee coaching, and threat assessment.

He has written 24 books on business, security, and leadership topics. He lives with seven dogs, two cats, and three chickens.

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