Monday, August 22, 2022

New Library 2.0 Webinar: "Medical Emergencies at the Library: What to Do Until the Paramedics Arrive"

 "Medical Emergencies at the Library:
What to Do Until the Paramedics Arrive"

Part of the Library 2.0 Series with Dr. Steve Albrecht and featuring Fire Chief Robert May, JD.


This 60-minute training webinar is another in our "Service, Safety, and Security" series for all library staff and library leaders, presented by Library 2.0 and hosted by ALA author and library service, safety, and security expert, Dr. Steve Albrecht.

For this session, Dr. Albrecht hosts a guided interview with California Fire Chief and longtime Advanced EMT Robert May, JD, as they discuss the range of possible medical events that could happen in a library and may require staff to provide basic first aid until EMTs or firefighters arrive.

A handout copy of the presentation slides will be available to all who participate.


  • How “Good Samaritan” laws protect staff from liability when providing good-faith first aid in all 50 states.
  • Potential medical events at the library: falls by kids or the elderly; broken bones; cuts; sprains or dislocations; heart attacks or strokes; heat exhaustion or heat stroke; disabled or wheelchair patrons falling; patrons with insulin/low blood sugar symptoms.
  • The need for a fully-stocked large-scale “Big Box" first aid kit, stored in various parts of the library, including every floor if it’s a multi-story building. Recent mass attacks and mass shootings have shown how most first aid kits don’t have enough tourniquets or chest wound clotting bandages. Using tourniquets for a severe bleeding injury will require staff to practice using them.
  • Is CPR use now about giving compressions only?
  • AED machines: how they work, how to get trained, and a refresher discussion with staffers who have already been trained.
  • How to recognize and treat shock in an injured person.
  • Opiate drug overdoses: warning signs, safe responses, Narcan use. Police or paramedic response (scene safety when an overdose patient recovers).
  • Blood-born pathogen safety and medical HAZMAT issues.

DATE: Thursday, September 8, 2022, at 2:00 pm US - Eastern Time


  • $99/person - includes any-time access to the recording and the presentation slides and receiving a participation certificate. To arrange group discounts (see below), to submit a purchase order, or for any registration difficulties or questions, email
  • FREE for those on individual or group all-access passes (see below).


Click above to pay. You can pay by credit card, and will receive an email within a day with information on how to attend the webinar live and then your permanent access to the webinar recording. If you have any trouble registering for a webinar, if you need to be invoiced or pay by check, or if you have any questions, please email NOTE: please check your spam folder if you don't receive your confirmation email right away.

SPECIAL GROUP RATES (email to arrange):

  • Multiple individual log-ins and access from the same organization paid together: $75 each for 3+ registrations, $65 each for 5+ registrations. Unlimited and non-expiring access for those log-ins.
  • The ability to show the webinar (live or recorded) to a group located in the same physical location or in the same virtual meeting from one log-in: $299.
  • Large-scale institutional access for viewing with individual login capability: $499 (hosted either at Library 2.0 or in Niche Academy). Unlimited and non-expiring access for those log-ins.


  • All-access annual passes include unlimited access to the recordings of all of Dr. Albrecht's previous Library 2.0 webinars, plus live and recorded access to his new webinars for one year. These are hosted either at Library 2.0 or Niche Academy (if preferred).
  • For a $499 individual all-access annual pass to all of Dr. Albrecht's live webinars and recordings for one year, please click here
  • Inquiries for all-access organizational contracts should be directed to
Also Coming Up:


Since 2000, Dr. Steve Albrecht has trained thousands of library employees in 25+ states, live and online, in service, safety, and security. His programs are fast, entertaining, and provide tools that can be put to use immediately in the library workspace with all types of patrons. In 2015, the ALA published his book, Library Security: Better Communication, Safer Facilities. He is currently writing the sequel, The Safe Library: Keeping Staff and Patrons Secure in a Changing World.

Steve holds a doctoral degree in Business Administration (D.B.A.), an M.A. in Security Management, a B.A. in English, and a B.S. in Psychology. He is board-certified in HR, security management, employee coaching, and threat assessment.

He has written 24 books on business, security, and leadership topics. He lives with seven dogs, two cats, and three chickens.

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