EDI 2.0 Mini-Conference in 2 Weeks - Presentations Announced

Our third Library 2.023 mini-conference: "EDI 2.0: Individual Responsibility for Creating Belonging and Connection in the Library Profession," will be held online (and for free) on Thursday, November 9th, 2023, from 12:00 - 3:00 pm US-Pacific Time. The accepted concurrent presentations are listed below the keynote panel information.

In our fall Library 2.023 mini-conference we explore the evolution of Equity, Diversity, and Inclusion (EDI) efforts within the library profession, focusing on how libraries can help to create belongingness and meaningful connection and what individuals, specifically, can do to help make change.

EDI principles and their practical implementation have a profound impact on the cultural fabric of libraries and the relationships we have with users and staff. This event will showcase strategies that libraries employ to cultivate and integrate into their services a profound sense of belongingness, as well as the ways that library leadership is crucial in fostering an environment of inclusion and meaningful connection.

We will also look at the integration of EDI standards into the core of library services, enhancing inclusivity within the Library and Information Science (LIS) community, and discuss the growing integration of EDI into accreditation standards and professional competencies and the broader implications this holds for the future of the library profession.

Our special conference chair is Julius C. Jefferson, Current Chair of the International Federation of Library Associations & Institutions (IFLA), North American Regional Division, and Past President of the American Library Association (ALA).

We look forward to gathering online with you for this event!

This is a free event, being held live online and also recorded.
REGISTER HERE
to attend live and/or to receive the recording links afterward.
Please also join the Library 2.0 community to be kept updated on this and future events. 

Everyone is invited to participate in our Library 2.0 conference events, which are designed to foster collaboration and knowledge sharing among information professionals worldwide. Each three-hour event consists of a keynote panel, 10-15 crowd-sourced thirty-minute presentations, and a closing keynote. 

Participants are encouraged to use #library2023 and #edi20 on their social media posts about the event.

OPENING KEYNOTE PANEL:

Julius C. Jefferson, Jr.
Section Head of the Research and Library Services Section in the Foreign Affairs, Defense, and Trade Division at Congressional Research Service of the Library of Congress
OPENING KEYNOTE PANEL & SPECIAL ORGANIZER

Julius C. Jefferson, Jr., is the Section Head of the Research and Library Services Section in the Foreign Affairs, Defense, and Trade Division at Congressional Research Service of the Library of Congress. In this role, Jefferson leads research librarians who provide public policy research assistance exclusively to Members of Congress, Congressional Committees and Staffers. He also formerly served as the Acting Chief of Research & Reference Services at the Library of Congress. Jefferson was the first IFLA North American Regional chair 2021-2023 (The International Federation of Library Associations & Institutions). Prior to that, he served as the 2020-2021 President of the American Library Association (ALA) having previously been on a number of critical ALA committees, including the Finance and Audit Committee, the Budget Analysis and Review Committee and the Intellectual Freedom Committee, serving as the 2010-11 Chair. In addition to his service to the American Library Association, Jefferson has held a seat on the Board of the Freedom to Read Foundation (2012-16) serving as the 2013-16 president; served as president of the District of Columbia Library Association (DCLA); and served on the board of the Black Caucus of the American Library Association (BCALA). An often called upon authority/speaker on issues of importance to library workers, Jefferson has appeared on a number of media outlets, including National Public Radio. He is co- editor of The 21st-Century Black Librarian in America: Issues and Challenges and is often sought as a speaker on library-related issues such as diversity, leadership and professional development.

Nicole A. Cooke, PH.D., M.ED., MLS
Augusta Baker Endowed Chair, Professor, University of South Carolina
OPENING KEYNOTE PANEL

Dr. Nicole A. Cooke is the Augusta Baker Endowed Chair and an Associate Professor at the School of Library and Information Science, at the University of South Carolina. Dr. Cooke’s research and teaching interests include human information behavior, fake news consumption and resistance, critical cultural information studies, and diversity and social justice in librarianship. Dr. Cooke was named a Mover & Shaker by Library Journal in 2007, she was awarded the 2016 ALA Equality Award, and she was presented with the 2017 ALA Achievement in Library Diversity Research Award, presented by the Office for Diversity and Literacy Outreach Services. She has also been honored as the Illinois Library Association’s 2019 Intellectual Freedom Award winner in recognition of her work in combating online hate and bullying in LIS, and she was selected as the Association for Library and Information Science Education's 2019 Excellence in Teaching award winner. In 2021 she was presented with the Martin Luther King, Jr., Social Justice Award by the University of South Carolina. ​Now the founding editor of ALA Neal-Schuman's Critical Cultural Information Studies book series, Cooke has published numerous articles and book chapters. Her books include “Information Services to Diverse Populations” (Libraries Unlimited, 2016), “Fake News and Alternative Facts: Information Literacy in a Post-truth Era" (ALA Editions, 2018), and “Foundations of Social Justice" (ALA Editions, expected in 2023).

Dr. Sandy Hirsh
Associate Dean for Academics in the College of Professional and Global Education at San José State University (SJSU)
OPENING KEYNOTE PANEL

Dr. Sandra Hirsh is Associate Dean for Academics in the College of Professional and Global Education at San José State University (SJSU). She has previously served as Professor and Director of the SJSU School of Information and has worked in the Silicon Valley at HP Labs, Microsoft, and LinkedIn. She is a Past President of the Association for Library and Information Science Education (ALISE) and the Association for Information Science & Technology (ASIS&T), and she also holds leadership roles in the American Library Association (ALA) and in the International Federation of Library Associations and Institutions (IFLA). She is an ASIS&T Distinguished Member. She co-founded and co-chairs the global virtual Library 2.0 conference series (https://www.library20.com/). She published a book entitled Blockchain, as book 3 in the ALA Library Futures Series (2020) and an introductory textbook entitled Information Services Today: An Introduction (3^rd edition, 2022). She is currently working on a book, Library 2035: Imagining the Next Generation of Libraries, which will be published by Rowman & Littlefield in 2024. 

Dr. Maria McCauley
Director of Libraries for the City of Cambridge
OPENING KEYNOTE PANEL

Dr. Maria McCauley is Director of Libraries for the City of Cambridge where she oversees administration, finance, facilities and operations across seven libraries. She leads a team of 170 talented staff members and works closely with three boards and across the City to achieve an inclusive, ambitious vision of library services for all. Under her leadership, the Cambridge Public Library has increased its budget from $9M to $18.9M, expanded its branch hours by 54+ hours per week, opened the award-winning Valente Branch library, launched a STEAM at the Library program including the first free public $1.8M maker space in Cambridge, gone fine free, led a library card campaign shifting from an opt-out instead of opt-in process, resulting in approximately 95% of kindergartener’s having library cards, started a social work program, deepened digital equity work, and prioritized the library’s antiracism, equity and inclusion efforts. Maria began her library career 24 years ago at the Cambridge Public Library in Circulation and Reference Services. Before returning to Cambridge, she served as the Director of Libraries in Santa Monica, Director of Libraries for the City of Somerville, and held several library positions at Northeastern University. She earned a Bachelor of Arts from Ohio Wesleyan University, a Master of Library and Information Science from the University of Pittsburgh and a PhD from Simmons. She is Past President of the Public Library Association, a major division of the American Library Association (ALA). She served on the American Library Association’s Executive Board and is on the Board of Advisors of Beacon Press. Maria has two super great kids, Micah Woo and Grace Mihi and running-scientist spouse, Micah John, and resides in Somerville, Massachusetts with cat, toys and books.

Alexandra Rivera
Associate Dean for Diversity, Inclusion, and Organizational Development, Michigan State University Libraries
OPENING KEYNOTE PANEL

Alexandra Rivera is the Associate Dean for Diversity, Inclusion, and Organizational Development at Michigan State University Libraries. She coordinates the work of the Communications unit, User Experience, Accessibility, Outreach and Engagement and Organizational Development. Most recently she was the Student Success and Community Engagement Librarian at the University of Michigan-Ann Arbor Library supporting learning and research needs. While in that role she directed the Library’s Peer Information Consulting Program, coordinated its K-12 initiatives, and was liaison to the UM’s Detroit Center and faculty, students, staff, and community partners collaborating on Detroit initiatives. Alexandra is an ALA Spectrum Scholar and an ARL Leadership and Career Development Program Fellow. She was awarded the American Library Association Equality Award in 2018. She is the Vice President/President Elect of REFORMA (the National Association for the Promotion of Library and Information Services to Latinos and the Spanish Speaking). She serves as Vice President of the Joint Council of Librarians of Color, Inc. and on the American Library Association Council as member-at-large. She has degrees from Northern Arizona University (B.S. Communications) and the University of Michigan (M.L.S.). Her professional interests are in the areas of equity and inclusion as it relates to library leadership, information and education access, organizational culture, community engagement, and instructional pedagogy.

ACCEPTED CONFERENCE PRESENTATIONS

There will be a total of 12 x 30-minute concurrent presentations available to attendees in real time (and then later as recordings). The following presentations have been accepted and are currently being scheduled. A final schedule for the conference will be released at the beginning of that week.

• A Sense of Belonging in the Library: Showcasing Diverse Content Through Social Media: Kelsey Gallagher Mambach, Assistant Director of Libraries, Union College of Union County, NJ (Link to details)
• Barriers to the Profession for People of Color (POC): How the Culture of Whiteness in Libraries Excludes Marginalized Groups: Laura Giacobbe, Specialist Librarian. Guggenheim Memorial Library, Monmouth University | Nancy Thompson Learning Commons, Kean University | Chrisler Pitts, Collection Development/Acquisitions Librarian (Link to details)
• Coffee and Collaboration: Creating Discussion Based Programming for Graduate Students WITH Graduate Students: Calantha Tillotson, MLIS - Social Sciences Librarian & Assistant Professor, University of Tennessee Knoxville | Amy Snyder (Link to details)
• Collaborative programming: How we reach our communities by working together!: Ronne Jones Cox, Electronic Resources & Discovery Librarian, The Paul Meek Library at the University of TN at Martin (Link to details)
• Ethical co-working and kindness in academic libraries: Caterina Reed, Instructional Support Associate, Stony Brook University Libraries (Link to details)
• Fostering Belonging by Addressing Digital Collection Diversity, Equity, Inclusion and Accessibility: Internship-Based Audits as a First Step: Dr. Tami Blumenfield, Kui Ge Scholar of Ethnology (Yunnan University) and Adjunct Research Assistant Professor (University of New Mexico) | Mēgan Oliver, Head of Digital Projects, University of Missouri-Kansas City (Link to details)
• From Audit to Action: Cultivating and Sustaining Organizational Efforts in DEIA: Rachael-Joy Davis, Department Head of User Services, California State University, Sacramento - University Library | Briana Zaragoza, Education Librarian | Alicia Zuniga, Public Health and Science Librarian (Link to details)
• Graphic Novels Support DEIB: Cathy Leverkus, Library Consultant (Link to details)
• I and Thou: Diversity and Our Lenses of Perception: Ethan Marek, Public Services Librarian, University of Pittsburgh at Greensburg (Link to details)
• Identifying Biases and Privileges in the Field as Library Workers: Ray Pun, Academic and Research Librarian, Alder Graduate School of Education (Link to details)
• Language as inclusion: Creating multi-lingual browsing spaces in libraries.: Tiffany Coulson, Mattawa Branch Librarian, NCW Libraries and Mattawa Elementary School (Link to details)
• SE/CT Integrated with Media Lessons: Charlene Saint-Jean, Cherokee Lane ES (Link to details)

This is a free event, being held live online and also recorded.
REGISTER HERE
to attend live and/or to receive the recording links afterward.
Please also join the Library 2.0 community to be kept updated on this and future events. 

The School of Information at San José State University is the founding conference sponsor. Please register as a member of the Library 2.0 network to be kept informed of future events. Recordings from previous years are available under the Archives tab at Library 2.0 and at the Library 2.0 YouTube channel.

Ask Dr. Steve: "Getting Staff Buy-in for Emergency Training"

We've just posted a new "Ask Dr. Steve" blog post by Dr. Albrecht in our "Library Service, Safety, & Security" section of Library 2.0: "Getting Staff Buy-in for Emergency Training," prompted by the following question from an attendee of Dr Albrecht's training:

We do bi-monthly trainings via Power Point for safety topics (Medical Emergencies, Tornado/Severe Weather, Code Adam, Active Threat, Personal Safety/Building Evacuation, and Bomb Threats). 

We had some employees complain about having to "do the same stupid training each year." I update any changes each time I send out the power point. I understand that in an emergency, the only way you are going to have any idea what to do is to go over the options repeatedly. Is there any way to get more buy-in, or do I just figure that some people just like to complain?

You can read Dr. Albrecht's answer here. 

Dr. Albrecht's twice-monthly Library 2.0 podcast and blog posts are available for free, as are: access to 51,000 other library professionals, our regular mini-conferences, and all the conference recordings. We also offer a series of Dr. Albrecht and other paid webinars and recordings which are available for individual or group viewing here.

UPCOMING WEBINARS:

October 26th, 2023

November 2nd, 2013

November 16th, 2023

RECORDINGS AVAILABLE:

New Webinar: "Scenario-Based Learning for Real-World Problem Solving - Preparing for Tough Management Situations"

Scenario-Based Learning for Real-World Problem Solving
Preparing for Tough Management Situations
A Library 2.90 Leadership Webinar with Wayne Disher and Hosted by Dr. Steve Albrecht

OVERVIEW: 

Do you remember the first time a library patron approached you at the desk and demanded “this disgusting book needs to be removed from the shelves?”

Or, how about the time your boss asked you to implement a policy you didn’t agree with?

Chances are that you put such unpleasant library-related work experiences as far away as possible into the recesses of your mind hoping never again to relive them. But what did you learn from those challenges, and could you have handled them better? How can others learn from what you did—or didn’t—do?

If you have never yet experienced the trauma of tackling a tough management-related problem such as sexual harassment, communication breakdowns, or a huge budget crisis, there is no doubt that you soon will! Will you be prepared? And what if you have not worked in a library? How can you learn from experience if you aren’t able to be in an environment in which those experiences happen?

That is the premise of Mr. Disher's book, Library Management Problems Today: Case Studies, in which readers are thrust into the middle of twenty different library problem scenarios and are then asked to consider: “what would you do?”

Scenario-based learning is the perfect way for you and your employees, or for students who are just entering the information profession, to prepare for real-world situations through immersive experiences presented in fictionalized scenes that embody those that library employees are challenged with in today’s environment. Participants take an active role in these scenes as they move to resolve these everyday library-related problems. Participants can then compare their own actions with those of actual library administrators across the US who have provided their own ideas on how to resolve each scenario. The result of deploying scenario-based learning is the opportunity for learners to effectively develop skills that transfer to the field, and the examination of best-practices and the promotion of emotional well-being.

LEARNING AGENDA: 

• Why use scenario-based learning?
• Using scenario-based learning as a training tool.
• How to explore and analyze scenarios to be a better problem solver.
• Navigating high-stakes workplace situations and reducing risk.
• Increasing comfort in handling badly structured, complex problems.
• Learning from library industry role models.
• Exploring difficult topics faced by library professionals working in today’s field.
• Gaining the knowledge and technical experience necessary to secure employment in the library profession.

This 60-minute training webinar is presented by trainer, author, and library educator Wayne Disher, and hosted by Library 2.0 trainer, author, and library service, safety, and security expert, Dr. Steve Albrecht. A handout copy of the presentation slides will be available to all participants.

DATE: Thursday, November 16th, 2023, at 2:00 pm US - Eastern Time

COST:

• $99/person - includes any-time access to the recording and the presentation slides and receiving a participation certificate. To arrange group discounts (see below), to submit a purchase order, or for any registration difficulties or questions, email admin@library20.com.
• FREE for those on individual or group all-access passes (see below).

TO REGISTER: 

Click HERE to register and pay. You can pay by credit card, and will receive an email within a day with information on how to attend the webinar live and how you access the permanent webinar recording. If you are paying for someone else to attend, you'll be prompted to send an email to admin@library20.com with the name and email address of the actual attendee.

If you have any trouble registering for a webinar, if you need to be invoiced or pay by check, or if you have any questions, please email admin@library20.com.

NOTE: please check your spam folder if you don't receive your confirmation email within a day.

SPECIAL GROUP RATES (email admin@library20.com to arrange):

• Multiple individual log-ins and access from the same organization paid together: $75 each for 3+ registrations, $65 each for 5+ registrations. Unlimited and non-expiring access for those log-ins.
• The ability to show the webinar (live or recorded) to a group located in the same physical location or in the same virtual meeting from one log-in: $299.
• Large-scale institutional access for viewing with individual login capability: $499 (hosted either at Library 2.0 or in Niche Academy). Unlimited and non-expiring access for those log-ins.

ALL-ACCESS PASSES:

• All-access annual passes include unlimited access to the recordings of all of Dr. Albrecht's previous Library 2.0 webinars, plus live and recorded access to his new webinars for one year. These are hosted either at Library 2.0 or Niche Academy (if preferred).
• For a $499 individual all-access annual pass to all of Dr. Albrecht's live webinars and recordings for one year, please click here. 
• Inquiries for all-access organizational contracts should be directed to admin@library20.com.

WAYNE T. DISHER

Wayne T. Disher is a retired public Library Director for the City of Hemet Public Library. He served as President of the California Library Association in 2012. He received his Master of Library and Information Science degree at San José State University in 1994. He serves as part-time lecturer at the SJSU School of Information where he has twice been selected as “Instructor of the Year”. He began his library career at UCLA’s Music Library, and then worked at San José Public Library System for 22 years managing library branches and units. Mr. Disher is the author of several library science textbooks, a library trainer, and a professional development speaker for library staff.

DR. STEVE ALBRECHT

Since 2000, Dr. Steve Albrecht has trained thousands of library employees in 28+ states, live and online, in service, safety, and security. His programs are fast, entertaining, and provide tools that can be put to use immediately in the library workspace with all types of patrons.

In 2015, the ALA published his book, Library Security: Better Communication, Safer Facilities. His new book, The Safe Library: Keeping Users, Staff, and Collections Secure, was just published by Rowman & Littlefield.

Steve holds a doctoral degree in Business Administration (D.B.A.), an M.A. in Security Management, a B.A. in English, and a B.S. in Psychology. He is board-certified in HR, security management, employee coaching, and threat assessment.

He has written 25 books on business, security, and leadership topics. He lives in Springfield, Missouri, with six dogs and two cats.

More information at TheSafeLibrary.com.

New Dr. Albrecht Podcast: "A Power Blackout at the Library: Now What?"

We've just posted a new podcast by Dr. Albrecht in our "Library Service, Safety, & Security" section of Library 2.0: "A Power Blackout at the Library: Now What?"

In this podcast episode, Dr. Steve Albrecht talks about the safety, security, and stress management challenges facing library leaders and staffers if the power goes out in the building. It's important to know beforehand, how we will protect the patrons, employees, and facilities.

You can listen to the whole podcast here. 

Dr. Albrecht's twice-monthly Library 2.0 podcast and blog posts are available for free, as are: access to 51,000 other library professionals, our regular mini-conferences, and all the conference recordings. We also offer a series of Dr. Albrecht and other paid webinars and recordings which are available for individual or group viewing here.

UPCOMING WEBINARS:

October 19th, 2023

October 26th, 2023

RECORDINGS AVAILABLE:

New Webinar: "The Art of Saying No to Preserve Our Wellness: An Masterclass with Loida Garcia-Febo"

The Art of Saying No to Preserve Our Wellness: A Masterclass with Loida Garcia-Febo
The Library 2.0 Mental Health and Wellness Series

OVERVIEW: 

Learning how to say no is an underappreciated tool to equip ourselves with winning strategies for a successful career and life. Although saying yes to everything can feel amazing, it can result in overcommitment, delivering subpar results, time away from activities we enjoy, exhaustion, and the development of health conditions. Librarians have families, friends, colleagues, and lives that can benefit from them being unavailable to something, and available to themselves.

In this masterclass, we will learn about various aspects influencing the impulse of wanting to say yes all the time, societal and cultural roots that may prevent us from saying no, and how to do so without messing up our brains. We will also identify key strategies related to the “why, how, and when” to say no, allow ourselves to be unavailable, and nurture our wellbeing. Librarians are amazing and they can continue shining even when they say no to preserve their wellness.

This 60-minute training is presented by Library 2.0 and hosted by Loida Garcia-Febo. A handout copy of the presentation slides will be available to all who participate.

OUTCOMES:

• Attendees will learn strategies to convey no
• Attendees will learn about managing guilty feelings and preserving relationships
• Attendees will become familiar with assertiveness, communication styles, and decision-making
• Attendees will become acquainted with Emotional Intelligence
• Attendees will customize basics for self-care and work-life balance
• Attendees will create a personalized “Saying no to Preserve MY Wellness Starter Kit”

DATE: Thursday, November 2nd, 2023, at 2:00 pm US - Eastern Time

COST:

• $99/person - includes any-time access to the recording and the presentation slides and receiving a participation certificate. To arrange group discounts (see below), to submit a purchase order, or for any registration difficulties or questions, email admin@library20.com.
• This masterclass is free for those on individual or group annual all-inclusive all-access passes for the Dr. Steve Albrecht Service, Safety, and Security webinars, even though not officially part of that series, and will be available in the all-access recordings until the end of 2023.

TO REGISTER: 

Click HERE to register and to pay. You can pay by credit card, and you will receive an email within a day with information on how to attend the event live and then your permanent access to the event recording. If you are paying for someone else to attend, you'll be prompted to send an email to admin@library20.com with the name and email address of the actual attendee.

If you have any trouble registering for an event, if you need to be invoiced or pay by check, or if you have any questions, please email admin@library20.com.

NOTE: Please check your spam folder if you don't receive your confirmation email within 24 hours.

SPECIAL GROUP RATES (email admin@library20.com to arrange):

• Multiple individual log-ins and access from the same organization paid together: $75 each for 3+ registrations, $65 each for 5+ registrations. Unlimited and non-expiring access for those log-ins.
• The ability to show the masterclass (live or recorded) to a group located in the same physical location or in the same virtual meeting from one log-in: $299.
• Large-scale institutional access for viewing with individual login capability: $499 (hosted either at Library 2.0 or in Niche Academy). Unlimited and non-expiring access for those log-ins.

RECORDING: The masterclass will be recorded and you will have non-expiring access to the recording.

LOIDA GARCIA-FEBO

Loida Garcia-Febo is a Puerto Rican American librarian and International Library Consultant with 25 years of experience as an expert in library services to diverse populations and human rights. President of the American Library Association 2018-2019. Garcia-Febo is worldwide known for her passion about diversity, communities, sustainability, innovation and digital transformation, library workers, library advocacy, wellness for library workers, and new librarians about which she has taught in 44 countries. In her job, she helps libraries, companies and organizations strategize programs, services and strategies in areas related to these topics and many others. Garcia-Febo has a Bachelors in Business Education, Masters in Library and Information Sciences.

Garcia-Febo has a long history of service with library associations. Highlights include- At IFLA: Governing Board 2013-2017, Co-Founder of IFLA New Professionals, two-term Member/Expert resource person of the Free Access to Information and Freedom of Expression Committee of IFLA (FAIFE), two-term member of the Continuing Professional Development and Workplace Learning Section of IFLA (CPDWL). Currently: CPDWL Advisor, Information Coordinator of the Management of Library Associations Section. Currently at ALA: Chair, IRC United Nations Subcommittee, Chair Public Awareness Committee. Recently at ALA: Chair, Status of Women in Librarianship and Chair, ALA United Nations 2030 Sustainable Development Goals Task Force developing a multi-year strategic plan for ALA. Born, raised, and educated in Puerto Rico, Garcia-Febo has advocated for libraries at the United Nations, the European Union Parliament, U.S. Congress, NY State Senate, NY City Hall, and on sidewalks and streets in various states in the U.S.

SJSU iSchool Online Event - "Rural Libraries of Ukraine during the Ongoing War" (September 18th, 2023)

 

The School of Information at San José State University is the founding sponsor of the Library 2.0 conference series, a partnership we have had for 13 years. Please consider attending this free event next week.

---

The iSchool’s Symposium on Ukraine

OCTOBER 18, 2023 - 10:00AM - 12:00PM SVITLANA KRAVCHENKO LIUDMYLA DIADYK OLEKSII DEIKUN TETIANA SVATULA MARYNA SOKOLOVA

“Сільські Бібліотеки України в Умовах Війни”

Join the San José State University School of Information for its symposium on Ukraine.

Individuals requiring real-time captioning/closed captions or other accommodations should contact Sue Alman as soon as possible.

Date: October 18, 2023
Time: 10:00 a.m. – 12:00 p.m., Pacific Time
Register to Attend: https://sjsu.zoom.us/webinar/register/WN_6ymYOLbsTGSePV4BauKF2Q

Agenda

ПРОГРАМА ЗАХОДУ

I. Welcome/Ласкаво Просимо (10-10:05 am PDT)

• Dr. Anthony Chow, SJSU iSchool Director and Dr. Ulia Gosart
• Вступне слово (20.00-20.05 за Києвом) директора Школи інформації Державного університету Сан-Хосе д-р. Ентоні Чоу й д-р. Юлії Госарт

II. Keynote Address/Програмна Промова (10:05 – 10:25 am PDT)

• Svitlana Kravchenko, Head of Scientific and Methodical Department, Yaroslav Mudryi National Library of Ukraine, “Rural Libraries of Ukraine during the Ongoing War: Challenges of the New Reality”
• Основна промовиця: Світлана Кравченко, завідувачка науково-методичного відділу Національної бібліотеки України ім. Ярослава Мудрого, ”Сільські бібліотеки України в умовах війни: виклики нової реальності” 

III. Panel Discussion / Панельна дискусія (10:25 – 11:20 a.m. PDT)

• Maryna Sokolova, Head of the City Library Branch for Children, No. 1 of the Boyarka Public Library, Kyiv region, “The State of Rural Libraries in the Boyarka Community”
• Марина Соколова, завідувачка міської бібліотеки-філії для дітей №1 Комунального закладу “Боярська публічна бібліотека”, Київська область, Тема виступу: “Стан сільських бібліотек Боярської громади”
• Liudmyla Diadyk, Director, Taras Shevchenko Regional Library of Cherkasy, “Rural Libraries of Cherkasy Region: Community Assistance and Present-day Challenges”
• Людмила Дядик, директорка Черкаської обласної універсальної наукової бібліотеки ім. Тараса Шевченка, Тема виступу: “Сільські бібліотеки Черкащини: допомога громаді та виклики сьогодення”
• Tetiana Svatula, Head of Scientific and Methodical Department, Oles Honchar Regional Universal Scientific Library of Kherson, Kherson region, “Rural Libraries of Kherson Region during Occupation and De-occupation: Repercussions and Challenges”
• Тетяна Сватула, завідувачка науково-методичного відділу Комунального закладу “Херсонська обласна універсальна наукова бібліотека імені Олеся Гончара” Херсонської обласної ради, Тема виступу: “Сільські бібліотеки Херсонщини в умовах окупації та деокупації регіону: наслідки та виклики”

IV. Questions/Запитання (11: 20 -11:55 am)

V. Concluding Remarks and Thank Yous/Прикінцеве слово й подяки, д-р Е. Чоу (11:55 am - 12:00 pm)

• Dr. Anthony Chow

Translator: Oleksii Deikun, Assistant at the Department of Theory and Practice of Translation from English, Educational and Scientific Institute of Philology, Taras Shevchenko National University of Kyiv

Перекладач: Олексій Дейкун, асистент катедри теорії і практики перекладу з англійської мови, Навчально-науковий інститут філології Київського національного університету імені Тараса Шевченка

New Dr. Albrecht Blog Post: "Why Your Library is (Kinda) Like a Starbucks"

We've just posted a new blog post by Dr. Albrecht in our "Library Service, Safety, & Security" section of Library 2.0: "1Why Your Library is (Kinda) Like a Starbucks."

After doing a keynote speech for a state library association last week, one of the directors in attendance came up and asked me, “What is a similar type of business to a public library?”

I didn’t need much time to answer because I have been thinking about that very same thing for several years. I said, “Starbucks.” He seemed surprised at first and then he quickly agreed.

You can read the whole post here. 

Dr. Albrecht's twice-monthly Library 2.0 podcast and blog posts are available for free, as are: access to 51,000 other library professionals, our regular mini-conferences, and all the conference recordings. We also offer a series of Dr. Albrecht and other paid webinars and recordings which are available for individual or group viewing here.

UPCOMING WEBINARS:

October 12th, 2023

October 19th, 2023

October 26th, 2023

RECORDINGS AVAILABLE:

New Webinar - "Library Management: Making Libraries Great Places to Visit and Great Places to Work"

Library Management: Making Libraries Great Places to Visit and Great Places to Work
A Library 2.90 Leadership Webinar with Bridgit McCafferty and Hosted by Dr. Steve Albrecht

OVERVIEW: 

In libraries, we spend a lot of time talking about how to make our organizations great places for visitors—welcoming, friendly, and helpful. We don’t spend a lot of time talking about how to make libraries better for the dedicated people who ensure the library functions day in and day out, our employees. This is even trickier because many of us move into library leadership without being taught the skills needed to serve in a management role. While all librarians spend time thinking about how to improve life for our patrons, few take time to think about improving life for themselves or what it takes to run their organization.

Our employees are the engines of the library that keep things running, and they deserve excellent managers, mentors, and leaders, who take steps to make their work lives better and their operations smoother. This requires innovative programs to increase autonomy, flexibility, and wellness for our employees. It also requires managers who understand how collaboration, negotiation, and yes, even a little politicking can advance the goals of the library and its employees with external administrators. If our library managers don’t learn how to advocate for their employees, make choices that place a premium on staff and faculty wellness, and create library cultures that promote autonomy and growth, no one else will. For libraries to work well for everyone, they must work, first and foremost, for library employees.

This webinar will present human resource strategies and management approaches that can help library leaders support their employees and improve the quality of their organizations at the same time. The discussion will include flexible work, wellness initiatives, collaborative approaches to management, advocating for employees, library work cultures, and growing as a library manager.

LEARNING AGENDA: 

• Learning to be a library manager and growing from past experiences—the value of succession planning.
• Implementing innovative human resource strategies in libraries—difficulties and benefits.
• Instituting wellness initiatives in libraries.
• Understanding managements styles and their impact on morale—promoting collaboration, autonomy, and ownership.
• Advocating more effectively for library employees—salaries, benefits, and staffing.
• Creating positive library work cultures.

This 60-minute training webinar is presented by Bridgit McCafferty, Dean of the University Library & Archives at Texas A&M University-Central Texas, and hosted by Library 2.0 trainer, author, and library service, safety, and security expert, Dr. Steve Albrecht. A handout copy of the presentation slides will be available to all participants.

DATE: Thursday, October 26th, 2023, at 2:00 pm US - Eastern Time

COST:

• $99/person - includes any-time access to the recording and the presentation slides and receiving a participation certificate. To arrange group discounts (see below), to submit a purchase order, or for any registration difficulties or questions, email admin@library20.com.
• FREE for those on individual or group all-access passes (see below).

TO REGISTER: 

Click HERE to register and pay. You can pay by credit card, and will receive an email within a day with information on how to attend the webinar live and how you access the permanent webinar recording. If you are paying for someone else to attend, you'll be prompted to send an email to admin@library20.com with the name and email address of the actual attendee.

If you have any trouble registering for a webinar, if you need to be invoiced or pay by check, or if you have any questions, please email admin@library20.com.

NOTE: please check your spam folder if you don't receive your confirmation email within a day.

SPECIAL GROUP RATES (email admin@library20.com to arrange):

• Multiple individual log-ins and access from the same organization paid together: $75 each for 3+ registrations, $65 each for 5+ registrations. Unlimited and non-expiring access for those log-ins.
• The ability to show the webinar (live or recorded) to a group located in the same physical location or in the same virtual meeting from one log-in: $299.
• Large-scale institutional access for viewing with individual login capability: $499 (hosted either at Library 2.0 or in Niche Academy). Unlimited and non-expiring access for those log-ins.

ALL-ACCESS PASSES:

• All-access annual passes include unlimited access to the recordings of all of Dr. Albrecht's previous Library 2.0 webinars, plus live and recorded access to his new webinars for one year. These are hosted either at Library 2.0 or Niche Academy (if preferred).
• For a $499 individual all-access annual pass to all of Dr. Albrecht's live webinars and recordings for one year, please click here. 
• Inquiries for all-access organizational contracts should be directed to admin@library20.com.

BRIDGIT MCCAFFERTY

Bridgit McCafferty is the Dean of the University Library & Archives at Texas A&M University-Central Texas and has led the library for eleven years. Prior to this, she was in charge of reference and instruction services. She has taken on major administrative projects for her university, including recently chairing the SACSCOC Accreditation Reaffirmation Compliance Committee. She is the author of Library Management: A Practical Guide for Librarians and the coauthor of British Postmodernism: Strategies and Sources. She is also the co-editor for the forthcoming Innovative Library Workplaces: Transformative Human Resource Strategies.

DR. STEVE ALBRECHT

Since 2000, Dr. Steve Albrecht has trained thousands of library employees in 28+ states, live and online, in service, safety, and security. His programs are fast, entertaining, and provide tools that can be put to use immediately in the library workspace with all types of patrons.

In 2015, the ALA published his book, Library Security: Better Communication, Safer Facilities. His new book, The Safe Library: Keeping Users, Staff, and Collections Secure, was just published by Rowman & Littlefield.

Steve holds a doctoral degree in Business Administration (D.B.A.), an M.A. in Security Management, a B.A. in English, and a B.S. in Psychology. He is board-certified in HR, security management, employee coaching, and threat assessment.

He has written 25 books on business, security, and leadership topics. He lives in Springfield, Missouri, with six dogs and two cats.

More information at TheSafeLibrary.com.

UPCOMING WEBINARS:

October 12, 2023

October 19th, 2023

RECORDINGS AVAILABLE:

New Webinar - Awkward Conversations & Difficult Situations: How to Handle the Hardest Discussions with Patrons (2023 Update)

Awkward Conversations & Difficult Situations:
How to Handle the Hardest Discussions with Patrons
(2023 Updated Version)
Part of the Library 2.0 Service, Safety, and Security Series with Dr. Steve Albrecht

OVERVIEW: 

Library life is full of challenging moments. Some things patrons do don’t impact the business of the library too much. Others are serious enough to require a banning, a security guard escort out of the building, a police call, or at worst, closing the library because the patron has done something dangerous. This webinar is all about how to handle challenging discussions with patrons when it's clear they need to stop doing or saying something, or they need to leave before you’re forced to take certain steps to get them out of the library.

The list of awkward encounters is as long as your years of experience working in libraries or in customer or taxpayer-contact jobs. Do any of these sound familiar?

• The protester who is mad about one or more political issues and refuses to stop filming, taking photos, confronting other patrons, or arguing with staff.
• The patron who refuses to leave as the library is closing.
• The patron who locks himself or herself in the public restroom (or manages to get in the back office and won’t come out of the staff restroom).
• The patron who won’t stop staring at or touching other patrons or staffers.
• The patron who we know has stolen something but refuses to return it.
• The patron who ignites a marijuana vape in the restroom (or in the stacks) and refuses to put it out.
• The patron who won’t stop making racist, sexist, or homophobic remarks, or telling dirty jokes, and cites his “Constitutional right to free speech.”
• The patron who intentionally views pornography or child pornography, in front of others. (Guess what? He’s not using your Internet; it’s on his own tablet, phone, or in his magazine.)

LEARNING AGENDA: 

• Defining “Crucial Conversations.”
• Assessing a patron's behavior and its impact on the library: Is it simply eccentric, irritating, or a true violation of our Code of Conduct? Is it unsafe, illegal, or dangerous?
• Ramping up your assertiveness, alone or with your colleagues. (How to stop rationalizing irrational patron behaviors.)
• Is it a police issue, a fire department issue, or a paramedic issue? Or maybe a social worker issue?
• Staying consistent with your goals of a “Negotiated Behavioral Agreement.” (Minimize the chance of a repeat performance later.)
• Documenting the Security Incident Report with specific behaviors, not labels.

This 60-minute training webinar is presented by Library 2.0 and hosted by ALA author and library service, safety, and security expert, Dr. Steve Albrecht. A handout copy of the presentation slides will be available to all who participate. This is an updated version of this webinar for 2023.

DATE: Thursday, October 19th, 2023, at 2:00 pm US - Eastern Time

COST:

• $99/person - includes any-time access to the recording and the presentation slides and receiving a participation certificate. To arrange group discounts (see below), to submit a purchase order, or for any registration difficulties or questions, email admin@library20.com.
• FREE for those on individual or group all-access passes (see below).

TO REGISTER: 

Click HERE to register and pay. You can pay by credit card, and will receive an email within a day with information on how to attend the webinar live and how you access the permanent webinar recording. If you are paying for someone else to attend, you'll be prompted to send an email to admin@library20.com with the name and email address of the actual attendee.

If you have any trouble registering for a webinar, if you need to be invoiced or pay by check, or if you have any questions, please email admin@library20.com.

NOTE: please check your spam folder if you don't receive your confirmation email within a day.

SPECIAL GROUP RATES (email admin@library20.com to arrange):

• Multiple individual log-ins and access from the same organization paid together: $75 each for 3+ registrations, $65 each for 5+ registrations. Unlimited and non-expiring access for those log-ins.
• The ability to show the webinar (live or recorded) to a group located in the same physical location or in the same virtual meeting from one log-in: $299.
• Large-scale institutional access for viewing with individual login capability: $499 (hosted either at Library 2.0 or in Niche Academy). Unlimited and non-expiring access for those log-ins.

ALL-ACCESS PASSES:

• All-access annual passes include unlimited access to the recordings of all of Dr. Albrecht's previous Library 2.0 webinars, plus live and recorded access to his new webinars for one year. These are hosted either at Library 2.0 or Niche Academy (if preferred).
• For a $499 individual all-access annual pass to all of Dr. Albrecht's live webinars and recordings for one year, please click here. 
• Inquiries for all-access organizational contracts should be directed to admin@library20.com.

DR. STEVE ALBRECHT

Since 2000, Dr. Steve Albrecht has trained thousands of library employees in 28+ states, live and online, in service, safety, and security. His programs are fast, entertaining, and provide tools that can be put to use immediately in the library workspace with all types of patrons.

In 2015, the ALA published his book, Library Security: Better Communication, Safer Facilities. His new book, The Safe Library: Keeping Users, Staff, and Collections Secure, was just published by Rowman & Littlefield.

Steve holds a doctoral degree in Business Administration (D.B.A.), an M.A. in Security Management, a B.A. in English, and a B.S. in Psychology. He is board-certified in HR, security management, employee coaching, and threat assessment.

He has written 25 books on business, security, and leadership topics. He lives in Springfield, Missouri, with six dogs and two cats.

More information at TheSafeLibrary.com.

EDI 2.0 Mini-Conference - Keynote Panel Speakers Announced!

Our third Library 2.023 mini-conference: "EDI 2.0: Individual Responsibility for Creating Belonging and Connection in the Library Profession," will be held online (and for free) on Thursday, November 9th, 2023, from 12:00 - 3:00 pm US-Pacific Time.

In our fall Library 2.023 mini-conference we explore the evolution of Equity, Diversity, and Inclusion (EDI) efforts within the library profession, focusing on how libraries can help to create belongingness and meaningful connection and what individuals, specifically, can do to help make change.

EDI principles and their practical implementation have a profound impact on the cultural fabric of libraries and the relationships we have with users and staff. This event will showcase strategies that libraries employ to cultivate and integrate into their services a profound sense of belongingness, as well as the ways that library leadership is crucial in fostering an environment of inclusion and meaningful connection.

We will also look at the integration of EDI standards into the core of library services, enhancing inclusivity within the Library and Information Science (LIS) community, and discuss the growing integration of EDI into accreditation standards and professional competencies and the broader implications this holds for the future of the library profession.

Our special conference chair is Julius C. Jefferson, Current Chair of the International Federation of Library Associations & Institutions (IFLA), North American Regional Division, and Past President of the American Library Association (ALA).

We look forward to gathering online with you for this event!

This is a free event, being held live online and also recorded.
REGISTER HERE
to attend live and/or to receive the recording links afterward.
Please also join the Library 2.0 community to be kept updated on this and future events. 

Everyone is invited to participate in our Library 2.0 conference events, which are designed to foster collaboration and knowledge sharing among information professionals worldwide. Each three-hour event consists of a keynote panel, 10-15 crowd-sourced thirty-minute presentations, and a closing keynote. 

Participants are encouraged to use #library2023 and #edi20 on their social media posts about the event.

OPENING KEYNOTE PANEL:

Julius C. Jefferson, Jr.
Section Head of the Research and Library Services Section in the Foreign Affairs, Defense, and Trade Division at Congressional Research Service of the Library of Congress
OPENING KEYNOTE PANEL & SPECIAL ORGANIZER

Julius C. Jefferson, Jr., is the Section Head of the Research and Library Services Section in the Foreign Affairs, Defense, and Trade Division at Congressional Research Service of the Library of Congress. In this role, Jefferson leads research librarians who provide public policy research assistance exclusively to Members of Congress, Congressional Committees and Staffers. He also formerly served as the Acting Chief of Research & Reference Services at the Library of Congress. Jefferson was the first IFLA North American Regional chair 2021-2023 (The International Federation of Library Associations & Institutions). Prior to that, he served as the 2020-2021 President of the American Library Association (ALA) having previously been on a number of critical ALA committees, including the Finance and Audit Committee, the Budget Analysis and Review Committee and the Intellectual Freedom Committee, serving as the 2010-11 Chair. In addition to his service to the American Library Association, Jefferson has held a seat on the Board of the Freedom to Read Foundation (2012-16) serving as the 2013-16 president; served as president of the District of Columbia Library Association (DCLA); and served on the board of the Black Caucus of the American Library Association (BCALA). An often called upon authority/speaker on issues of importance to library workers, Jefferson has appeared on a number of media outlets, including National Public Radio. He is co- editor of The 21st-Century Black Librarian in America: Issues and Challenges and is often sought as a speaker on library-related issues such as diversity, leadership and professional development.

Nicole A. Cooke, PH.D., M.ED., MLS
Augusta Baker Endowed Chair, Professor, University of South Carolina
OPENING KEYNOTE PANEL

Dr. Nicole A. Cooke is the Augusta Baker Endowed Chair and an Associate Professor at the School of Library and Information Science, at the University of South Carolina. Dr. Cooke’s research and teaching interests include human information behavior, fake news consumption and resistance, critical cultural information studies, and diversity and social justice in librarianship. Dr. Cooke was named a Mover & Shaker by Library Journal in 2007, she was awarded the 2016 ALA Equality Award, and she was presented with the 2017 ALA Achievement in Library Diversity Research Award, presented by the Office for Diversity and Literacy Outreach Services. She has also been honored as the Illinois Library Association’s 2019 Intellectual Freedom Award winner in recognition of her work in combating online hate and bullying in LIS, and she was selected as the Association for Library and Information Science Education's 2019 Excellence in Teaching award winner. In 2021 she was presented with the Martin Luther King, Jr., Social Justice Award by the University of South Carolina. ​Now the founding editor of ALA Neal-Schuman's Critical Cultural Information Studies book series, Cooke has published numerous articles and book chapters. Her books include “Information Services to Diverse Populations” (Libraries Unlimited, 2016), “Fake News and Alternative Facts: Information Literacy in a Post-truth Era" (ALA Editions, 2018), and “Foundations of Social Justice" (ALA Editions, expected in 2023).

Dr. Sandy Hirsh
Associate Dean for Academics in the College of Professional and Global Education at San José State University (SJSU)
OPENING KEYNOTE PANEL

Dr. Sandra Hirsh is Associate Dean for Academics in the College of Professional and Global Education at San José State University (SJSU). She has previously served as Professor and Director of the SJSU School of Information and has worked in the Silicon Valley at HP Labs, Microsoft, and LinkedIn. She is a Past President of the Association for Library and Information Science Education (ALISE) and the Association for Information Science & Technology (ASIS&T), and she also holds leadership roles in the American Library Association (ALA) and in the International Federation of Library Associations and Institutions (IFLA). She is an ASIS&T Distinguished Member. She co-founded and co-chairs the global virtual Library 2.0 conference series (https://www.library20.com/). She published a book entitled Blockchain, as book 3 in the ALA Library Futures Series (2020) and an introductory textbook entitled Information Services Today: An Introduction (3^rd edition, 2022). She is currently working on a book, Library 2035: Imagining the Next Generation of Libraries, which will be published by Rowman & Littlefield in 2024. 

Dr. Maria McCauley
Director of Libraries for the City of Cambridge
OPENING KEYNOTE PANEL

Dr. Maria McCauley is Director of Libraries for the City of Cambridge where she oversees administration, finance, facilities and operations across seven libraries. She leads a team of 170 talented staff members and works closely with three boards and across the City to achieve an inclusive, ambitious vision of library services for all. Under her leadership, the Cambridge Public Library has increased its budget from $9M to $18.9M, expanded its branch hours by 54+ hours per week, opened the award-winning Valente Branch library, launched a STEAM at the Library program including the first free public $1.8M maker space in Cambridge, gone fine free, led a library card campaign shifting from an opt-out instead of opt-in process, resulting in approximately 95% of kindergartener’s having library cards, started a social work program, deepened digital equity work, and prioritized the library’s antiracism, equity and inclusion efforts. Maria began her library career 24 years ago at the Cambridge Public Library in Circulation and Reference Services. Before returning to Cambridge, she served as the Director of Libraries in Santa Monica, Director of Libraries for the City of Somerville, and held several library positions at Northeastern University. She earned a Bachelor of Arts from Ohio Wesleyan University, a Master of Library and Information Science from the University of Pittsburgh and a PhD from Simmons. She is Past President of the Public Library Association, a major division of the American Library Association (ALA). She served on the American Library Association’s Executive Board and is on the Board of Advisors of Beacon Press. Maria has two super great kids, Micah Woo and Grace Mihi and running-scientist spouse, Micah John, and resides in Somerville, Massachusetts with cat, toys and books.
 

Alexandra Rivera
Associate Dean for Diversity, Inclusion, and Organizational Development, Michigan State University Libraries
OPENING KEYNOTE PANEL

Alexandra Rivera is the Associate Dean for Diversity, Inclusion, and Organizational Development at Michigan State University Libraries. She coordinates the work of the Communications unit, User Experience, Accessibility, Outreach and Engagement and Organizational Development. Most recently she was the Student Success and Community Engagement Librarian at the University of Michigan-Ann Arbor Library supporting learning and research needs. While in that role she directed the Library’s Peer Information Consulting Program, coordinated its K-12 initiatives, and was liaison to the UM’s Detroit Center and faculty, students, staff, and community partners collaborating on Detroit initiatives. Alexandra is an ALA Spectrum Scholar and an ARL Leadership and Career Development Program Fellow. She was awarded the American Library Association Equality Award in 2018. She is the Vice President/President Elect of REFORMA (the National Association for the Promotion of Library and Information Services to Latinos and the Spanish Speaking). She serves as Vice President of the Joint Council of Librarians of Color, Inc. and on the American Library Association Council as member-at-large. She has degrees from Northern Arizona University (B.S. Communications) and the University of Michigan (M.L.S.). Her professional interests are in the areas of equity and inclusion as it relates to library leadership, information and education access, organizational culture, community engagement, and instructional pedagogy.

CALL FOR PROPOSALS

Proposals for 30-minute concurrent presentations are now being accepted. Proposals will be evaluated and accepted in the order received. The link to submit proposals is HERE.

This is a free event, being held live online and also recorded.
REGISTER HERE
to attend live and/or to receive the recording links afterward.
Please also join the Library 2.0 community to be kept updated on this and future events. 

The School of Information at San José State University is the founding conference sponsor. Please register as a member of the Library 2.0 network to be kept informed of future events. Recordings from previous years are available under the Archives tab at Library 2.0 and at the Library 2.0 YouTube channel.