Thursday, April 22, 2021

Individual and Group Rates for "The Substance Abusing Patron: Staff Safety and the Public Health" Webinar with Dr. Steve Albrecht

 "The Substance Abusing Patron: Staff Safety and the Public Health”
Part of a special Library 2.0 series with Dr. Steve Albrecht 

For Dr. Albrecht's free blog and podcast series on service, safety, and security, please see here.

OVERVIEW

A 60-minute training webinar presented by Library 2.0 and hosted by ALA author and library safety and security expert, Dr. Steve Albrecht.

What happens at home or in the streets often ends up at the library. Some social issues can impact how libraries and their staff provide services to patrons, including those who have mental health issues or are experiencing homelessness on a temporary or chronic basis. Some patrons who have each of those major life concerns are often suffering from addictions to street drugs, prescription drugs, or alcohol (or all three). These patrons can bring behavioral problems and health issues to the library. Their behavior can range from compliant and cooperative, to threatening and violent (especially when they are in withdrawal from their drug of choice), or even dangerous, as they become a medical emergency by overdosing.

This webinar is guided by Dr. Albrecht‘s support of Library Director Cindy Grove’s valuable 2020 ALA book, Libraries and the Substance Abuse Crisis: Supporting Your Community.

The goal for this program is to help library leaders and employees at all levels to learn to recognize substance abuse warning signs - including medical distress - in patrons and take the right legal, ethical, and safe steps to protect everyone in the library.

Learning Objectives:

  • ALA Author Cindy Grove’s Libraries and the Substance Abuse Crisis: Dr. Steve’s Book Report
  • The national scope of alcohol abuse and street drug use.
  • The addiction model: a free-will issue or a medical treatment need?
  • Recognizing drug and alcohol intoxication in patrons.
  • Opioid users and their risk of death from fentanyl exposure.
  • Narcan: A Miracle Drug available to all.
  • Stimulant drug users and aggression.
  • Hallucinogen use among teens and young adults.
  • Marijuana users in the library: vapes and edibles.
  • Assessing medical risks: simply asleep or dying?
  • Communicating behavioral boundaries and Code of Conduct concerns with patrons under the influence.
  • When, if ever, do we need to call the police?
  • Library outreach for addicted patrons in need of help.
  • The power of sobriety in saving and reclaiming lives. 

DATE: Friday, April 30th, 2021, at 4:00 pm Eastern Standard Time

COST: $99/person - includes any-time access to the recording and the presentation slides. For significant group discounts, to submit a purchase order, or for any registration difficulties or questions, email steve@learningrevolution.com.

GROUP RATES: 

  • Multiple individual log-ins and access from the same organization paid together: $75 each for 3+ registrations, $65 each for 5+ registrations. 
  • The ability to show the webinar (live or recorded) to a group located in the same physical location or in the same virtual meeting from one log-in: $299.
  • Large-scale institutional access for viewing with individual login capability: on request.
  • Email admin@learningrevolution.com to arrange. 
ALL-ACCESS PASSES: All-access annual passes include access to the recordings of all of Dr. Albrecht's previous Library 2.0 webinars, plus live and recorded access to his new webinars for one year.
  • For a $499 individual all-access annual pass to all of Dr. Albrecht's live webinars and recordings for one year, please click here.
  • Inquiries for all-access organizational contracts should be directed to admin@learningrevolution.com

INDIVIDUAL REGISTRATION: Click HERE. You will first need to be a member of Library 2.0 (free) and be logged in. Please click "Sign Up" on the top right and we'll approve you quickly.

You can pay by PayPal or credit card, and will receive immediate and permanent access to the webinar recording. If you have any trouble registering for a webinar, if you need to be invoiced, or if you have any questions, please email admin@learningrevolution.com.

DR. STEVE ALBRECHT

Since 2000, Dr. Steve Albrecht has trained thousands of library employees in 25+ states, live and online, in service, safety, and security. His programs are fast, entertaining, and provide tools that can be put to use immediately in the library workspace with all types of patrons. In 2015, the ALA published his book, Library Security: Better Communication, Safer Facilities. He is currently writing the sequel, The Safe Library: Keeping Staff and Patrons Secure in a Changing World.

Steve holds a doctoral degree in Business Administration (D.B.A.), an M.A. in Security Management, a B.A. in English, and a B.S. in Psychology. He is board-certified in HR, security management, employee coaching, and threat assessment.

He has written 24 books on business, security, and leadership topics. He lives with seven dogs, two cats, and three chickens.

Tuesday, April 20, 2021

Podcast: "Protecting Your Library Facility During Protests" | Next Friday Webinar: "The Substance Abusing Patron" #library20

We've posted a new podcast from Dr. Albrecht in our "Library Service, Safety, & Security" section of Library 2.0: "Protecting Your Library Facility During Protests."

Recent podcasts episodes from Dr. Albrecht include "The Power of Surveys," "Working with Elected Officials," "A Guided Meditation for Stress Management and Relaxation," "Stop Apologizing for Library Security," "Let's Talk About Talking," and "Guns in Your Library." You can listen directly on the site or you should also be able to access the podcast in SoundCloud here or in your own podcast app using the RSS feed here.

Dr. Albrecht's recent blog posts are available here, including: "The North Vancouver Library Stabbing Attacks: Edged Weapons Awareness," "Managing the 'Champion Employee' at the Library: The Need for Management Courage," "Some Leadership Truths for Library Leaders," "Helping Library Patrons with Autism: Start with Understanding," "The Perils of the Parking Lot: Parts 1 and 2," "Schedule Regular Inspection Days," "The Need for a Library Vendor/Visitor Policy," and "Creating the Perfect Library Security Officer." 

Also coming up is a paid webinar by Dr. Albrecht. While Dr. Albrecht's twice-monthly podcast and blog posts are available for free, as are our regular mini-conferences and all the conference recordings, there is a cost to attending our series of webinars with him and details are on the linked page.

FRIDAY, April 30th: 
"The Substance Abusing Patron: Staff Safety and the Public Health”


DR. STEVE ALBRECHT

Since 2000, Dr. Steve Albrecht has trained thousands of library employees in 25+ states, live and online, in service, safety, and security. His programs are fast, entertaining, and provide tools that can be put to use immediately in the library workspace with all types of patrons. In 2015, the ALA published his book, Library Security: Better Communication, Safer Facilities. He is currently writing the sequel, The Safe Library: Keeping Staff and Patrons Secure in a Changing World.

Steve holds a doctoral degree in Business Administration (D.B.A.), an M.A. in Security Management, a B.A. in English, and a B.S. in Psychology. He is board-certified in HR, security management, employee coaching, and threat assessment.

He has written 24 books on business, security, and leadership topics. He lives with seven dogs, two cats, and three chickens.

Wednesday, April 14, 2021

Webinar: "The Substance Abusing Patron: Staff Safety and the Public Health" with Dr. Steve Albrecht

 "The Substance Abusing Patron: Staff Safety and the Public Health”
Part of a special Library 2.0 series with Dr. Steve Albrecht 

OVERVIEW

A 60-minute training webinar presented by Library 2.0 and hosted by ALA author and library safety and security expert, Dr. Steve Albrecht.

What happens at home or in the streets often ends up at the library. Some social issues can impact how libraries and their staff provide services to patrons, including those who have mental health issues or are experiencing homelessness on a temporary or chronic basis. Some patrons who have each of those major life concerns are often suffering from addictions to street drugs, prescription drugs, or alcohol (or all three). These patrons can bring behavioral problems and health issues to the library. Their behavior can range from compliant and cooperative, to threatening and violent (especially when they are in withdrawal from their drug of choice), or even dangerous, as they become a medical emergency by overdosing.

This webinar is guided by Dr. Albrecht‘s support of Library Director Cindy Grove’s valuable 2020 ALA book, Libraries and the Substance Abuse Crisis: Supporting Your Community.

The goal for this program is to help library leaders and employees at all levels to learn to recognize substance abuse warning signs - including medical distress - in patrons and take the right legal, ethical, and safe steps to protect everyone in the library.

Learning Objectives:

  • ALA Author Cindy Grove’s Libraries and the Substance Abuse Crisis: Dr. Steve’s Book Report
  • The national scope of alcohol abuse and street drug use.
  • The addiction model: a free-will issue or a medical treatment need?
  • Recognizing drug and alcohol intoxication in patrons.
  • Opioid users and their risk of death from fentanyl exposure.
  • Narcan: A Miracle Drug available to all.
  • Stimulant drug users and aggression.
  • Hallucinogen use among teens and young adults.
  • Marijuana users in the library: vapes and edibles.
  • Assessing medical risks: simply asleep or dying?
  • Communicating behavioral boundaries and Code of Conduct concerns with patrons under the influence.
  • When, if ever, do we need to call the police?
  • Library outreach for addicted patrons in need of help.
  • The power of sobriety in saving and reclaiming lives. 

DATE: Friday, April 30th, 2021, at 4:00 pm Eastern Standard Time

COST: $99/person - includes any-time access to the recording and the presentation slides. For significant group discounts, to submit a purchase order, or for any registration difficulties or questions, email steve@learningrevolution.com.

TO REGISTER: Click HERE. You will first need to be a member of Library 2.0 (free) and be logged in. Please click "Sign Up" on the top right and we'll approve you quickly.

You can pay by PayPal or credit card, and will receive immediate and permanent access to the webinar recording. If you have any trouble registering for a webinar, if you need to be invoiced, or if you have any questions, please email admin@learningrevolution.com.

For an individual annual all-access pass to all of Dr. Albrecht's live and recorded webinars for one year, please click here.

Inquiries for all-access organizational contracts should be directed to admin@learningrevolution.com

DR. STEVE ALBRECHT

Since 2000, Dr. Steve Albrecht has trained thousands of library employees in 25+ states, live and online, in service, safety, and security. His programs are fast, entertaining, and provide tools that can be put to use immediately in the library workspace with all types of patrons. In 2015, the ALA published his book, Library Security: Better Communication, Safer Facilities. He is currently writing the sequel, The Safe Library: Keeping Staff and Patrons Secure in a Changing World.

Steve holds a doctoral degree in Business Administration (D.B.A.), an M.A. in Security Management, a B.A. in English, and a B.S. in Psychology. He is board-certified in HR, security management, employee coaching, and threat assessment.

He has written 24 books on business, security, and leadership topics. He lives with seven dogs, two cats, and three chickens.

Thursday, April 01, 2021

"Reinventing Libraries for a Post-COVID World" - Call for Proposals for Library 2.021 Mini-Conference

Our second Library 2.021 mini-conference: "Reinventing Libraries for a Post-COVID World," will be held online (and for free) on Thursday, June 17th, 2021.

In the wake of the COVID-19 pandemic, librarians have been faced with all manner of challenges as they have worked to bring their service, resources, and events into the virtual realm. Unsurprisingly, librarians have not only met this challenge but thrived in bringing new dynamic digital content, engaging virtual programming and instructional events, and exciting online such as virtual book clubs, gaming tournaments, and even makerspace activities to their patrons.Please join us as we discuss the ways librarians have adapted and evolved their service offerings for a post COVID world.

This event is being organized in partnership with Ellyssa Kroski, the Director of Information Technology and Marketing at the New York Law Institute as well as an award-winning editor and author of 60 books.

This is a free event, being held live online and also recorded.
REGISTER HERE
to attend live and/or to receive the recording links afterward.
Please also join this Library 2.0 network to be kept updated on this and future events. 

Everyone is invited to participate in our Library 2.0 conference events, which are designed to foster collaboration and knowledge sharing among information professionals worldwide. Each three-hour event consists of a keynote panel, 10-15 crowd-sourced thirty-minute presentations, and a closing 30-minute keynote. A mini-conference FAQ (frequently asked questions) page is here

The call for proposals is now open. Proposals can be submitted here until Friday, May 14th, but will be approved on a rolling basis, so there is an incentive for submitting early. Click here to submit a proposal.

Participants are encouraged to use #library2020 and #librariespostcovid on their social media posts about the event.

Ellyssa Kroski (@ellyssa)
Director of Information Technology and Marketing at the New York Law Institute

Ellyssa Kroski is the Director of Information Technology and Marketing at the New York Law Institute as well as an award-winning editor and author of 60 books including Law Librarianship in the Age of AI for which she won the AALL’s 2020 Joseph L. Andrews Legal Literature Award. She is a librarian, an adjunct faculty member at Drexel and San Jose State Universities, and an international conference speaker. She received the 2017 Library Hi Tech Award from the ALA/LITA for her long-term contributions in the area of Library and Information Science technology and its application. She can be found at: http://www.amazon.com/author/ellyssa and http://ellyssakroski.com.
 
Chris Jacobs (@BPLTeenCentral )
Teen Technology Coordinator – Teen Central | Boston Public Library – Central Library at Copley Square

Chris Jacobs has been the Teen Technology Coordinator for the Central location of the Boston Public Library since October 2019. A lifelong student and educator at heart, his career trajectory prior to BPL includes a six-year stint as a tech-forward high school English teacher, where his interest in media literacy—piqued by coursework conducted at the Harvard Graduate School of Education—flowered into a rigorous curriculum that pushed teens to explore the intersections among technology, society, and identity. An enthusiastic proponent of games and gamification as critical academic and interpersonal tools, Chris currently heads BPL’s Teen Gaming cohort, which uses social media avenues such as Twitch and YouTube to continue building engaging, empathetic, teen-centric online communities throughout the pandemic.
 
Junior Tidal (@JuniorTidal)
Multimedia and Web Services Librarian, Associate Professor for the Ursula C. Schwerin Library at the New York City College of Technology, City University of New York

Junior Tidal is the Multimedia and Web Services Librarian, Associate Professor for the Ursula C. Schwerin Library at the New York City College of Technology, City University of New York. He co-hosts the City Tech Stories podcast with Prof. Nora Almeida. Other than podcasts, his research interests include mobile web development, usability, and library privacy issues. Originally from Whitesburg, Kentucky, he has earned a MLS and a Master’s in Information Science from Indiana University in Bloomington, Indiana.
 
Tanner Adams
Adult Programming Librarian at Parker Williams Library

Tanner Adams is the Adult Programming Librarian at Parker Williams Library in Houston, Texas. This library is part of Harris County Public Library, and he has worked in Fort Bend County as well. At Parker Williams, he is responsible for the library's ESL and Citizenship programs, as well as running a weekly game of Dungeons & Dragons for the public.
 
Loraine Walker
Starkville Public Library Children's Librarian

Loraine is the Children's Librarian at the Starkville Public Library in Starkville, MS. She graduated from Mississippi State University and proudly rings her cowbell when attending football, basketball, and baseball games. She's the Phi Mu Alumnae President for East Mississippi, chaired the Starkville Junior Auxiliary's Reading Railroad this year that promotes early literacy, just read to over 2,500 children in her full Cat in the Hat mascot costume for Read Across America Week throughout Oktibbeha County. And when she's not out filming virtual storytimes in a pasture or by a lake, she's busy having socially distanced storytimes in the park next to our library. In her free time, she loves to play with her French Bulldog puppy Scout and take photographs at their local wildlife refuge.

The School of Information at San José State University is the founding conference sponsor. Please register as a member of the Library 2.0 network to be kept informed of future events. Recordings from previous years are available under the Archives tab at Library 2.0 and at the Library 2.0 YouTube channel.