Tuesday, March 09, 2021

Webinar This Friday - "Service Leadership for Librarians: Six Strategies for Success"

We invite you to join us this Friday, March 12th, for a 60-minute webinar with Dr. Steve Albrecht:  "Service Leadership for Librarians: Six Strategies for Success.” Information on registering to attend online and to access the recording is below and here.

While there is a cost to attending our series of webinars with Dr. Albrecht, his twice-monthly podcast and blog posts are available for free, as are our regular mini-conferences and all the conference recordings


A 60-minute training webinar presented by Library 2.0 and Dr. Steve Albrecht (board certified by the Society for Human Resource Management).

This webinar demonstrates the six core themes of true Service Leadership: Vision and Values; Direction; Persuasion; Support; Development; and Appreciation. Dr. Steve Albrecht will talk about how to take these abstract leadership concepts and operationalize them into concrete approaches, so you can apply them with the people you lead or support in your library.

Learning Objectives:

  • Defining Service Leadership and the six core themes.
  • Vision and Values: Can you communicate your strategic plan to your team?
  • Direction: Can you set realistic project goals and timelines for your staff?
  • Persuasion: Can you convince people above or below you to follow your ideas?
  • Support: Are you a micromanager, a missing manager, or a hybrid manager?
  • Development: Do you create opportunities for your staff to grow in their jobs or promote?
  • Appreciation: Do you use praise, rewards, and ceremonies for your employees?

DATE: Friday, March 12th, 2020, at 4:00 pm Eastern Standard Time. Recorded for viewing at any time.

COST: $99/person - includes any-time access to the recording and the presentation slides. For significant group discounts, to submit a purchase order, or for any registration difficulties or questions, email steve@learningrevolution.com.

TO REGISTER: Click HERE. You will first need to be a member of Library 2.0 (free) and be logged in. Please click "Sign Up" on the top right and we'll approve you quickly.


As a trainer, speaker, author, and consultant, Dr. Steve Albrecht is internationally known for his expertise in high-risk HR issues. He specializes in workplace and school violence awareness and crisis response programs for private-sector firms, municipal and state government, K-12 schools, and colleges and universities. His clients include the two biggest municipal insurers in California.

In 1994, Dr. Albrecht co-wrote Ticking Bombs: Defusing Violence in the Workplace, one of the first business books on workplace violence. Besides his work as a conference presenter and keynote speaker, he appears in the media and on the Internet, as a source on workplace violence, security, and crime. His 21 business and police books include Library Security; Tough Training Topics; Added Value Negotiating; Service, Service, Service!; and Fear and Violence on the Job.

He holds a doctoral degree in Business Administration (D.B.A.), an M.A. in Security Management, a B.A. in English, and a B.S. in Psychology. He is board-certified in HR, security management, employee coaching, and threat assessment.

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