I've taught hundreds of Zoom sessions and thousands of live training programs and although I can come to many conclusions about success in life and business, three themes stand out.
I would argue the people who have the LEAST success in life demonstrate three issues when it comes to attending a training program, either live or online: 1) They show up late. 2) They look at their phones instead of the presenter, the slides, the handouts, or their colleagues. 3) They don't have a pen and a piece of paper to take notes...
Since 2000, Dr. Steve Albrecht has trained thousands of library employees in 25+ states, live and online, in service, safety, and security. His programs are fast, entertaining, and provide tools that can be put to use immediately in the library workspace with all types of patrons. His new book, The Safe Library: Keeping Users, Staff, and Collections Secure, is being published by Rowman & Littlefield.
In 2015, the ALA published his book, Library Security: Better Communication, Safer Facilities.
Steve holds a doctoral degree in Business Administration (D.B.A.), an M.A. in Security Management, a B.A. in English, and a B.S. in Psychology. He is board-certified in HR, security management, employee coaching, and threat assessment.
He has written 25 books on business, security, and leadership topics. He lives in Springfield, Missouri, with six dogs and two cats.
His professional webite is at http://drstevealbrecht.com.
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