Tuesday, July 20, 2021

New Blog Post: "Is There Hidden Bias at Your Library?" Plus Webinar on "Post Pandemic Staff Development and Training"

We've posted a new blog post from Dr. Steve Albrecht in our "Library Service, Safety, & Security" section of Library 2.0:

"Is There Hidden Bias at Your Library?"

"Part of the Diversity, Equity, and Inclusion training discussion includes the realities of our biases and the assumptions we make about each other, which are often based on sweeping generalizations or a negative encounter with one individual who certainly does not represent the larger population of a particular group. These biases often come from our environment and our exposure to what we are told to think about people different from us by our parents, family, friends, school interactions, or workplaces. They are often defined as 'confirmation biases,' where our negative encounters with people in any of the protected classes lead us to generalize and thereby seek to confirm, 'that's how those people are.' We all have our biases and part of DEI awareness-building is to change our thinking about how we perceive others. This takes effort, but the resulting changes in our perceptions can lead us to a better understanding, fairer treatment, patience, empathy, and acceptance.

"We know that biases exist in our personal and professional lives. It has been illegal for many decades for companies to use biases to discriminate against people during hiring, and how they are supervised or promoted. It's unethical and can subject an organization to a civil suit. The problem with bias is that it can be subtle. When it's about skin color or gender, it's obviously wrong; when it's about bias connected to perceptions of performance, it can be nearly as harmful but less obvious."


Other recent blog posts are available here, including: "The Hidden Power of the Pages (Our Employees, Not Our Books)," "Forgiveness: How Libraries Can Host Programs on Restorative Practices - An Interview with Azim Khamisa," "Do Your Library Employees Have the “Spirit of Service?,” and "Library Civility: A Code for How We Treat Each Other." Other recent podcasts episodes from Dr. Albrecht include "Spirit of Service," "Library Civility: A Code for How We Treat Each Other," "The Code of Quality Service," and "The Power of Surveys." You can listen directly on the site or you should also be able to access the podcast in SoundCloud here or in your own podcast app using the RSS feed hereClick here to let us know what topics you'd be particularly interested in having us cover in the Library 2.0 webinars, blog posts, and podcast series.

While Dr. Albrecht's twice-monthly podcast and blog posts are available for free, as are our regular mini-conferences and all the conference recordings, we also offer a series of paid webinars with Dr. Albrecht which are available for individual or group viewing. Next up is "Post-Pandemic Staff Development and Training" with Maurice Coleman on July 30th:

"Post-Pandemic Staff Development and Training: How Can We Best Support It?"
Part of a special Library 2.0 series with Dr. Steve Albrecht & Maurice Coleman

OVERVIEW

A 60-minute training webinar presented by Library 2.0 and hosted by library consultant and "T is for Training" podcast host Maurice Coleman.

March 2020 started the longest fifteen months imaginable. The pandemic forced a new way of thinking about and delivering library services, and it has forced libraries of all sizes and types to adapt to new ways to care for our staff and the public. By closing our physical spaces, it actually freed up staff time. Many of us rolled out ad hoc training programs to keep staff occupied and engaged while library facilities were closed to the public. This happened in every library from the small rural library to larger city and county library systems.

Now that we are coming out of the pandemic, we are in a changing world and your own library likely reflects those changes--maybe you have a relaxed dress code, or increased liberal leave, or relaxed fine policies. What we now also need is a real post-pandemic training plan. Haphazard training programs worked during the pandemic because we were all working without a safety net in uncharted waters. Now that we have emerged on the other side, how do we support learning in the post-pandemic library?

This webinar will show you how to create and support smart staff development programs as if your library depends on them--which it does! Also, the program will share some common mistakes made when developing training programs so you can avoid them.

Learning Objectives:

  • Learn how to create scalable and successful training and staff development programs.

  • Find out what library senior management and directors should do to support training and staff development programs.

  • How to avoid common training and development pitfalls.

  • How staff development and training is succession planning.

  • Discover the Tightwad Library Director’s guide to training and staff development resources.

DATE: Friday, July 30th, 2021, at 4:00 pm Eastern Daylight Time

COST: $99/person - includes any-time access to the recording and the presentation slides and to receive a participation certificate. To arrange group discounts (see below), to submit a purchase order, or for any registration difficulties or questions, email steve@learningrevolution.com.

TO REGISTER: Click HERE. You will first need to be a member of Library 2.0 (free) and be logged in. Please click "Sign Up" on the top right and we'll approve you quickly. You can pay by PayPal or credit card, and will receive immediate and permanent access to the webinar recording. If you have any trouble registering for a webinar, if you need to be invoiced, or if you have any questions, please email admin@learningrevolution.com.

SPECIAL GROUP RATES (email admin@learningrevolution.com to arrange):

  • Multiple individual log-ins and access from the same organization paid together: $75 each for 3+ registrations, $65 each for 5+ registrations.
  • The ability to show the webinar (live or recorded) to a group located in the same physical location or in the same virtual meeting from one log-in: $299.
  • Large-scale institutional access for viewing with individual login capability: $999.

ALL-ACCESS PASSES:

  • All-access annual passes include access to the recordings of all of Dr. Albrecht's previous Library 2.0 webinars, plus live and recorded access to his new webinars for one year.
  • For a $499 individual all-access annual pass to all of Dr. Albrecht's live webinars and recordings for one year, please click here
  • Inquiries for all-access organizational contracts should be directed to admin@learningrevolution.com.

Maurice Coleman [he/him/his] is currently Principal of Coleman & Associates. He has served numerous clients during his thirty-year consulting career. Since 2008, he has hosted and produced the long-running (and oldest) training/education and empowerment podcast T is for Training [1] and is the Technical Trainer at a county library system located in Maryland. He was named a Library Journal Mover and Shaker in 2010 and a member of the first class of WebJunction’s National Library CE Training Institute [2] in 2014. He is known for delivering engaging training, presentation, speaking, and facilitation experiences across the country focusing on helping people of all walks of life to combine their curiosity and current technology to improve lives. More information on Maurice here.

DR. STEVE ALBRECHT

Since 2000, Dr. Steve Albrecht has trained thousands of library employees in 25+ states, live and online, in service, safety, and security. His programs are fast, entertaining, and provide tools that can be put to use immediately in the library workspace with all types of patrons. In 2015, the ALA published his book, Library Security: Better Communication, Safer Facilities. He is currently writing the sequel, The Safe Library: Keeping Staff and Patrons Secure in a Changing World.

Steve holds a doctoral degree in Business Administration (D.B.A.), an M.A. in Security Management, a B.A. in English, and a B.S. in Psychology. He is board-certified in HR, security management, employee coaching, and threat assessment.

He has written 24 books on business, security, and leadership topics. He lives with seven dogs, two cats, and three chickens.


More information is available here.

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