We've posted a new blog post and video interview from Dr. Steve Albrecht in our "Library Service, Safety, & Security" section of Library 2.0:
An Interview with Azim Khamisa
Other recent blog posts are available here, including: "Do Your Library Employees Have the “Spirit of Service?,” "Library Civility: A Code for How We Treat Each Other," "The Code of Quality Service for Library Employees," "The North Vancouver Library Stabbing Attacks: Edged Weapons Awareness," "Managing the 'Champion Employee' at the Library: The Need for Management Courage," "Some Leadership Truths for Library Leaders," "Helping Library Patrons with Autism: Start with Understanding," "The Perils of the Parking Lot: Parts 1 and 2," "Schedule Regular Inspection Days," "The Need for a Library Vendor/Visitor Policy," and "Creating the Perfect Library Security Officer."
Click here to let us know what topics you'd be particularly interested in having us cover in the Library 2.0 webinars, blog posts, and podcast series.
While Dr. Albrecht's twice-monthly podcast and blog posts are available for free, as are our regular mini-conferences and all the conference recordings, we also offer a series of paid webinars with Dr. Albrecht which are available for individual or group viewing.
Since 2000, Dr. Steve Albrecht has trained thousands of library employees in 25+ states, live and online, in service, safety, and security. His programs are fast, entertaining, and provide tools that can be put to use immediately in the library workspace with all types of patrons. In 2015, the ALA published his book, Library Security: Better Communication, Safer Facilities. He is currently writing the sequel, The Safe Library: Keeping Staff and Patrons Secure in a Changing World.
Steve holds a doctoral degree in Business Administration (D.B.A.), an M.A. in Security Management, a B.A. in English, and a B.S. in Psychology. He is board-certified in HR, security management, employee coaching, and threat assessment.
He has written 24 books on business, security, and leadership topics. He lives with seven dogs, two cats, and three chickens.
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