Wednesday, March 03, 2021

"Some Leadership Truths for Library Leaders" Albrecht Blog Post + Upcoming Webinars: "Service Leadership" and "Autism" #library20

We've posted a new blog post from Dr. Albrecht in our "Library Service, Safety, & Security" section of Library 2.0: "Some Leadership Truths for Library Leaders."

It's hard to know fully what library leaders need to do as the Coronavirus and the pandemic's impact go into the wretched history books. Leaders had better be able to adapt to new roles and different ways of supervising their people and running their operations. Being a library boss now sure looks different from even two years ago. Consider some of these leadership “truths:”  
The higher you get, the less "work" you do. This seems untrue but it just is. Once you promote or rise to the top of your agency, you really get further away from the field. Some employees never want to promote because they like working where they are or doing what they are doing and don't want the responsibilities or the pleasures/hassles of supervising their peers and handling patron complaints. Once you start to move up the library ladder, you're doing lots of work to be sure, but it's different work than what you were first hired for or what you started doing...  (click for full post)

Dr. Albrecht's other recent blog posts are available here, including: "Helping Library Patrons with Autism: Start with Understanding," "What a Fire Chief Wants You to Know About Preventing Library Fires," The Perils of the Parking Lot: Part 1 and Part 2," "Schedule Regular Inspection Days," "The Need for a Library Vendor/Visitor Policy," and "Creating the Perfect Library Security Officer." His most recent podcast is "Working with Elected Officials," and the full list of podcast recordings is here.

We also invite you to join us next Friday, March 12th, for a 60-minute webinar with Dr. Albrecht: "Service Leadership for Librarians: Six Strategies for Success.” Information on registering to attend online and to access the recording is here. He is also hosting a webinar on Friday, March 26th with Dr. Jim Wining: "Helping Library Patrons with Autism: Start with Understanding." Register to attend online or to access the recording here.

While there is a cost to attending our series of webinars with Dr. Albrecht, his twice-monthly podcast and blog posts are available for free, as are our regular mini-conferences and all the conference recordings

See you "online!"

Steve Hargadon
Library 2.0
SteveHargadon.com
@stevehargadon


"Service Leadership for Librarians: Six Strategies for Success"
Part of a special Library 2.0 series with Dr. Steve Albrecht

OVERVIEW

A 60-minute training webinar presented by Library 2.0 and Dr. Steve Albrecht (board certified by the Society for Human Resource Management).

This webinar demonstrates the six core themes of true Service Leadership: Vision and Values; Direction; Persuasion; Support; Development; and Appreciation. Dr. Steve Albrecht will talk about how to take these abstract leadership concepts and operationalize them into concrete approaches, so you can apply them with the people you lead or support in your library.

Learning Objectives:

  • Defining Service Leadership and the six core themes.
  • Vision and Values: Can you communicate your strategic plan to your team?
  • Direction: Can you set realistic project goals and timelines for your staff?
  • Persuasion: Can you convince people above or below you to follow your ideas?
  • Support: Are you a micromanager, a missing manager, or a hybrid manager?
  • Development: Do you create opportunities for your staff to grow in their jobs or promote?
  • Appreciation: Do you use praise, rewards, and ceremonies for your employees?

DATE: Friday, March 12th, 2020, at 4:00 pm Eastern Standard Time. Recorded for viewing at any time.

COST: $99/person - includes any-time access to the recording and the presentation slides. For significant group discounts, to submit a purchase order, or for any registration difficulties or questions, email steve@learningrevolution.com.

TO REGISTER: Click HERE. You will first need to be a member of Library 2.0 (free) and be logged in. Please click "Sign Up" on the top right and we'll approve you quickly.



"Helping Library Patrons with Autism: Start with Understanding”
Part of a special Library 2.0 series -  featuring Dr. James R. Wining and hosted by Dr. Steve Albrecht 

OVERVIEW

A 60-minute training webinar presented by Library 2.0 featuring Dr. James R. Wining and hosted by Dr. Steve Albrecht (board certified by the Society for Human Resource Management). 

Autism refers to a broad range of conditions characterized by challenges with social skills, repetitive behaviors, speech, and nonverbal communication. Autism is a complex, lifelong neurological issue, with different levels affecting the behaviors and interactions of the people who have it, along with their caregivers, who try to see them through their days, safely and peacefully. Libraries and library employees may serve people with autism and have no issues with their interactions or may have significant challenges when trying to help them. It helps to know the realities of how an autistic person sees the world. Ryan Dowd, Executive Director of Hesed House (one of the biggest homeless shelters in Illinois) and author of a 2018 ALA book to help library staff serve patrons experiencing homelessness, emphasizes the surprising number of homeless people with undiagnosed autism. If you serve the homeless population in your library, you need Dr. Jim Wining’s advice, as a leading autism advocate.

For help in this complex and emotional patron service issue, the Library 2.0 webinar series has turned to Dr. Jim Wining, a national advocate for autism understanding and the parent of an autistic child. Dr. Wining has an autistic child and has made it his life's work to help the autism community, educate businesses and entities who serve people with autism, and to remove some of the fears and stigmas associated with the disorder.

In this webinar. Dr. Wining will provide his experience and expertise to library leaders and staffers, to help them best understand and serve patrons with autism. Jim's long background in this subject has given him empathy, tools, and an understanding of the challenges interacting with a person whose level of autism is severe. The goal of this program is to eliminate myths, provide encouragement and understanding to serve patrons with autism with confidence, and be ready to support this population in the library.

In Dr. Wining's own words: "My name is Jim Wining and I am a parent of an autistic person (AP). While my educational background says teacher and my work background says businessperson, my real life has been, since the birth of my oldest son in 1982, about autism. As a father, business owner, business executive, and pastor, my life has been all about listening to autistic persons and communicating with them with understanding and love for their differences. I want to help you understand these unique patrons in your libraries."

Learning Agenda:

  • Understanding the Levels of Autism
  • Admission to the Library
  • Triggers in the Library Environment
  • Staff Interactions with Patrons with Autism
  • Understanding the Important Role of the Guardian
  • Communication Challenges: The Importance of Tone, Giving Instructions and Directions, Reactions
  • Environmental Factors: Lights, Touch, Odors, Water, Restroom Use
  • Helping to Manage a “Melt Down”
  • Social Distancing and Space
  • Checking Out materials or Leaving with Materials Without Checking Them Out
  • Restrictions on Library Use
  • Possible Violence Concerns
  • Possible Parking Lot Issues
  • Safety Considerations

DATE: Friday, February 19th, 2021, at 4:00 pm Eastern Standard Time. 

COST: $99/person - includes any-time access to the recording and the presentation slides. For significant group discounts, to submit a purchase order, or for any registration difficulties or questions, email steve@learningrevolution.com.

TO REGISTER: Click HERE. You will first need to be a member of Library 2.0 (free) and be logged in. Please click "Sign Up" on the top right and we'll approve you quickly.




DR. STEVE ALBRECHT

As a trainer, speaker, author, and consultant, Dr. Steve Albrecht is internationally known for his expertise in high-risk HR issues. He specializes in workplace and school violence awareness and crisis response programs for private-sector firms, municipal and state government, K-12 schools, and colleges and universities. His clients include the two biggest municipal insurers in California.

In 1994, Dr. Albrecht co-wrote Ticking Bombs: Defusing Violence in the Workplace, one of the first business books on workplace violence. Besides his work as a conference presenter and keynote speaker, he appears in the media and on the Internet, as a source on workplace violence, security, and crime. His 21 business and police books include Library Security; Tough Training Topics; Added Value Negotiating; Service, Service, Service!; and Fear and Violence on the Job.

He holds a doctoral degree in Business Administration (D.B.A.), an M.A. in Security Management, a B.A. in English, and a B.S. in Psychology. He is board-certified in HR, security management, employee coaching, and threat assessment.

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