Wednesday, March 04, 2020

Final Schedule - "Wholehearted Libraries" Online Mini-Conference on Tuesday, March 10th

Our first Library 2.020 mini-conference of the year is next week: "Wholehearted Libraries," online (and for free) on Tuesday, March 10th, from 12:00 - 3:00 pm US-Pacific Daylight Time (click for your own time zone). The final schedule is below!
We should bring our hearts to work, and qualities such as open-mindedness, emotional intelligence, and reflective action are all part of this process. Services steeped in humanism, compassion, and understanding should be the cornerstone of what we do, and why we do it, for all members of our communities, including the underserved. Not only do libraries need high tech, they also need staff who approach their work with a wholehearted attitude. 
This mini-conference will explore the human side of 21st-Century information work. We will define what soft skills are, how and when to use various soft skills, types of training that can improve soft skills, and how to share emotionally engaging stories. Learn what libraries are doing now to extend services, create welcoming spaces, and engage users with soft skills such as compassion, empathy, creativity, curiosity, and finding balance. Sessions will focus on how we can nurture a positive mindset in our employees, use the power of stories to promote understanding, and extend our reach into our global communities. Soft skills are heart skills.
This event is being organized in partnership with iSchool Associate Professor Michael Stephens.

This is a free event, being held live online and also recorded.
to attend live and/or to receive the recording links afterward.
Please also join the Library 2.0 network to be kept updated on this and future events. 

We invite all library professionals, employers, LIS students, and educators to participate in this event. Participants are encouraged to use #library2020 and #wholeheartedlibraries on their social media posts leading up to and during the event.


Michael Stephens
Associate Professor in the School of Information at San Jose State University

Dr. Michael Stephens is Associate Professor in the School of Information at San Jose State University. He has delivered keynotes, papers, and workshops throughout the US and internationally on topics related to creative and open uses of technology to support and drive library services and learning. ALA Editions has published two collections of his writings: The Heart of Librarianship: Attentive, Positive, and Purposeful Change (2016) and Wholehearted Librarianship: Finding Hope, Inspiration, and Balance (2019). Michael resides in Traverse City, Michigan.

Loida Garcia-Febo
International Library Consultant

Loida Garcia-Febo is an international library consultant, researcher and expert on topics such as human rights, advocacy and services to multicultural populations. She is the Immediate Past President of the American Library Association. Garcia-Febo has served communities as academic, public, school, and special librarian in Puerto Rico and New York. She has taught in 27 countries and has advocated on behalf of libraries at the United Nations, European Union Parliament, US Congress, New York City’s City Hall, New York State Senate and on streets and sidewalks of New York. She completed two terms on the IFLA Governing Board where she Chaired the Action for Development through Libraries Programme (ALP). At IFLA, she also co-founded IFLA New Professionals SIG, served in FAIFE and CPDWL, and is currently a member of the Management of Library Associations Section. Garcia-Febo is the recipient of the 2015 REFORMA Elizabeth Martinez Lifetime Achievement Award. She was named a Notable Member of ALA’s International Relations Round Table, received the ALA Elizabeth Futas Catalyst for Change Award in 2010 and was named a Library Journal Mover + Shaker Freedom Fighter in 2007. Garcia-Febo holds a BA in Business Education and MLS from the University of Puerto Rico. She was born, raised and educated in the Caribbean island of Puerto Rico.

Christian Lauersen
Director of Libraries and Citizens services, Roskilde Municipality, Denmark

Christian is based in Copenhagen and is Director of Libraries and Citizen Services in Roskilde Municipality, Denmark. He believe that libraries are crucial institution in every community, public as academic to create a more open, more diverse, inclusive and equal world. One of Christians main professional interests is how shared public places like libraries foster stronger communities. He is proud founder of Library Planet ( - a crowdsourced travel guide to libraries of the world - and the very first library bossa nova song. Alongside his libraries Christian likes cycling, LEGO and socks.

Stacie Ledden
Closing Keynote

Stacie Ledden is the Director of Strategic Partnerships at Anythink Libraries. After joining the district in 2008, Stacie assisted in launching the Anythink brand that in 2011 garnered the John Cotton Dana Award for Outstanding Public Relations in Libraries. Previous to her work at Anythink, Stacie was an editor for a global newswire service, freelance writer and faithful library customer. In 2012, she helped launch R-Squared – The Risk + Reward Conference, which focused on creativity and taking smart risks to move libraries forward. She is also one of the creators and former chair of the planning committee for Outside the Lines: Libraries Reintroduced, a nationwide initiative demonstrating the creativity and innovation happening in libraries. Stacie was named one of Library Journal’s Movers and Shakers for 2013. She oversees the Innovations Department at Anythink and recently took on the role of Director of Strategic Partnerships, focusing on development and building key partnerships to further Anythink’s vision.

Rivkah K. Sass
Library Director + CEO, Sacramento Public Library

Rivkah Sass holds a Master’s degree in Library and Information Science from the University of Washington and serves as Library Director/CEO of Sacramento Public Library Authority, California’s fourth largest public library system, the first public library in the United States to receive the Gerald M. Kline Community Impact Prize. Rivkah is passionate about the role libraries play in lifelong learning, civic engagement and as democracy’s public square. Sacramento’s libraries offer more than 8,000 programs each year to help children ages 0-5 get ready for school, STEM programming, the opportunity to hear first-class authors and the chance to borrow everything from books to pressure washers. Rivkah was named Librarian of the Year by the Library Journal in 2006, 2018 Woman Who Means Business by the Sacramento Business Journal and 2018 University of Washington iSchool Distinguished Alumna and 2018 Unsung Hero, by Senator Dr. Richard Pan (CA Senate District 6).

(Register to get the actual session links)

12:00 pm US-Pacific Daylight Time
(Click here for international times)

Opening Keynote Panel
Michael Stephens, Associate Professor in the School of Information at San Jose State University | Loida Garcia-Febo, International Library Consultant | Christian Lauersen, Director of Libraries and Citizens services, Roskilde Municipality, Denmark | Rivkah K. Sass, Library Director + CEO, Sacramento Public Library

1:00 pm US-Pacific Daylight Time

Finding the Heart of Library Service
Hope Decker, Member Library Liaison, Pioneer Library System

Library Leaders Are Failing Librarianship: Soft Skills Needed for Human Library Leadership
Steven Bell, Associate University Librarian, Temple University Libraries

Mindfulness in the Public Library: a Secular Buddhist Approach
Jeremy Morelock, Database Maintenance and SysAdmin Assistant, Superiorland Library Cooperative

Radical Transparency in the Library Classroom
Bria Sinnott, Arts + Communication Librarian, Albert S. Cook Library, Towson University | Elisabeth White, Science, Technology + Mathematics Librarian

The Library Workplace Bully Versus the Wholehearted Librarian
Sharon Clapp, Associate Librarian, Information Systems and Resources, Central Connecticut State University

1:30 pm US-Pacific Daylight Time

Bibliotecas de todo corazón - Nuestro sistema bibliotecario al servicio de la comunidad a través de las diferentes habilidades de aprendizaje y enseñanza.
Judith de Méndez, Librarian, Learning Resources Centre (LRC) Academia Britanica Cuscatleca | Jennifer Garcia, Melissa Hernández, Hilda Gómez y estudiantes.

Empathy from the Inside Out
Rene Tanner, Associate Liaison Librarian for Sustainability and Life Sciences, Arizona State University

The Healing Library: Nontraditional Lending in Response to Trauma
Megan Schadlich, Creator, The Healing Library

Libraries: Places for wholehearted social change
Suji DeHart, Director of Educational Programs, Make A Difference Travel (MAD Travel)

Wholehearted Hypergrowth: Scaling Up in Silicon Valley
Elizabeth Borghi, Knowledge Program Manager, Knowledge Bee Knowledge Management Consulting

2:00 pm US-Pacific Daylight Time

Challenging Unwritten Rules Using Practical Wisdom
Joe Stoner, Branch Manager, Newark Library, part of Alameda County Library

Library Cat Herding: Holding the Herd Together Without Getting Ripped to Shreds
Raelynn V. Richardson, Library Services Coordinator for Circulation and Reserves, University of New Mexico University Libraries

Putting the heart [back] into an online library
Lise M. Dyckman, Executive Director, PlaneTree Health Library

The Power of Stories
Kylie Carlson, Senior Coordinator Library Services and Partnerships, Yarra Libraries, Yarra Council | Dr Michael Stephens, San Jose State University | Felicity Macchion, Manager Libraries, Arts, Culture and Venues

Wholehearted Training: Fostering Connection, Compassion and Joy in Digital Literacy
Leana Mayzlina, Senior Program Manager, NTEN | Emily Flores, Training Officer, San Antonio Public Library

2:30 pm US-Pacific Daylight Time

Closing Keynote
Michael Stephens, Associate Professor in the School of Information at San Jose State University | Stacie Ledden, Director of Strategic Partnerships at Anythink Libraries

The School of Information at San José State University is the founding conference sponsor.
Please register as a member of the Library 2.0 network to be kept informed of future events. Recordings from previous years are available under the Archives tab at Library 2.0 and at the Library 2.0 YouTube channel.

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