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We've just posted a new blog post by Dr. Steve Albrecht in our "The Safe Library" section of Library 2.0: "Make Yourself Multi-Lingual for Better Patron Communications."
Our connection with people is built on mutual communication that is respectful and that shows listening skills on both sides. A little patience, a little practice, and a little courage to show that you are trying to learn their language can really set the most positive tone with the patrons you serve.
You can read to the whole post here.
Dr. Albrecht's twice-monthly Library 2.0 podcasts, interviews, and blog posts are available for free, as are: access to 51,000+ other library professionals, our regular mini-conferences, and all the conference recordings. We also offer a series of Dr. Albrecht and other paid webinars and recordings which are available for individual or group viewing here.
UPCOMING EVENTS:
December 14th, 2023
December 28th, 2023
January 2024 - "Feel Safe, Be Safe"
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