Wednesday, October 26, 2022

New Library 2.0 Webinar: "Twenty-Five Service, Safety, and Security Tips for All Librarians"

"Twenty-Five Service, Safety, and Security Tips for All Librarians"
Part of the Library 2.0 Series with Dr. Steve Albrecht

OVERVIEW

It’s time to refresh your knowledge of our most effective tools for your service, safety, and security toolkit while doing library work.

Let’s talk about what works - and what doesn’t - when it comes to dealing with challenging patrons. Let’s look at service situations, including some scenarios where you need your best patience, listening skills, and empathy. Let’s focus on safety - coming to work, leaving work at day’s end, working all around the inside of your building, and making that important transition from the library floor back to the “Employees Only” area, so you can get a break from people and recharge your batteries. 

And let’s address some of the most timely security situations, pulled from the headlines from around the country: book banners and protesters disrupting the library and its programs; threats from patrons; patrons who assault each other and may threaten you; and how do we de-escalate, communicate, and negotiate with patrons who have entitlement, mental health, or sobriety issues.

This is a 60-minute training webinar presented by Library 2.0 and hosted by ALA author and library service, safety, and security expert, Dr. Steve Albrecht. This overview session is another in our “Essential Library Series” for all library leaders and employees. A handout copy of the presentation slides will be available to all who participate.

LEARNING AGENDA: 

  • Service Tools
  • Safety Tools
  • Security Tools
  • Communication and de-escalation tips.
  • Negotiating a safe departure from the library for our most problematic patrons.

DATE: Thursday, November 17, 2022, at 2:00 pm US - Eastern Time

COST:

  • $99/person - includes any-time access to the recording and the presentation slides and receiving a participation certificate. To arrange group discounts (see below), to submit a purchase order, or for any registration difficulties or questions, email admin@library20.com.
  • FREE for those on individual or group all-access passes (see below).

TO REGISTER: 

Click HERE to pay. You can pay by credit card, and will receive an email within a day with information on how to attend the webinar live and then your permanent access to the webinar recording. If you have any trouble registering for a webinar, if you need to be invoiced or pay by check, or if you have any questions, please email admin@library20.com. NOTE: please check your spam folder if you don't receive your confirmation email right away.

SPECIAL GROUP RATES (email admin@library20.com to arrange):

  • Multiple individual log-ins and access from the same organization paid together: $75 each for 3+ registrations, $65 each for 5+ registrations. Unlimited and non-expiring access for those log-ins.
  • The ability to show the webinar (live or recorded) to a group located in the same physical location or in the same virtual meeting from one log-in: $299.
  • Large-scale institutional access for viewing with individual login capability: $499 (hosted either at Library 2.0 or in Niche Academy). Unlimited and non-expiring access for those log-ins.

ALL-ACCESS PASSES:

  • All-access annual passes include unlimited access to the recordings of all of Dr. Albrecht's previous Library 2.0 webinars, plus live and recorded access to his new webinars for one year. These are hosted either at Library 2.0 or Niche Academy (if preferred).
  • For a $499 individual all-access annual pass to all of Dr. Albrecht's live webinars and recordings for one year, please click here
  • Inquiries for all-access organizational contracts should be directed to admin@library20.com.
Also Coming Up:





DR. STEVE ALBRECHT

Since 2000, Dr. Steve Albrecht has trained thousands of library employees in 28+ states, live and online, in service, safety, security, and supervision. His programs are fast, entertaining, and provide tools that can be put to use immediately in the library workspace with all types of patrons. In 2015, the ALA published his book, Library Security: Better Communication, Safer Facilities. He is currently writing the sequel, The Safe Library: Keeping Users, Staff, and Collections Secure, for Rowman & Littlefield.

Steve holds a doctoral degree in Business Administration (D.B.A.), an M.A. in Security Management, a B.A. in English, and a B.S. in Psychology. He is board-certified in HR, security management, employee coaching, and threat assessment.

He has written 24 books on business, security, and leadership topics. He lives with six dogs, two cats, and three chickens. (Not all in the same room, of course.)

Friday, October 21, 2022

Please Tell Us Your Topic Ideas for the 2023 Library 2.0 Mini-Conferences and Webinars

We're planning our 2023 Library 2.0 mini-conference and webinar series, and we want to know what topic requests or ideas you have for us!

You can fill out the very short survey HERE.

Library 2.0 Mini-Conferences: everyone is invited to participate in our free Library 2.0 topic-specific mini-conference events, designed to foster collaboration and knowledge sharing among information professionals worldwide. We hold three mini-conferences each year (typically in March, June, and October). These are three-hour events that usually consist of a keynote panel, 10-15 crowd-sourced thirty-minute presentations, and a closing 30-minute keynote. A list of the conference topics from previous years is below. The School of Information at San José State University is the founding conference sponsor and the recordings from previous years are available under the Archives tab at Library20.com and on the Library 2.0 YouTube channel.

Library 2.0 Webinars: Dr. Steve Albrecht posts twice-monthly Library "Service, Safety, and Security" podcasts and blog posts that are available for free on Library 2.0. We also offer a series of paid webinars and recordings by "Dr. Steve," and a reference list of all past webinars is also available below. 

Again, we hope you will consider giving us your opinions and ideas for topics for both the mini-conferences and the webinars HERE

Thank you, and "see you online!"

Steve

Steve Hargadon

Library 2.0 (library20.com)

PREVIOUS LIBRARY 2.0 MINI-CONFERENCES

PREVIOUS DR. ALBRECHT LIBRARY 2.0 WEBINARS

Monday, October 17, 2022

New Library 2.0 Webinar: "Bomb Threats and Bullets in the Book Drop: What to Do About Threats to the Library"

"Bomb Threats and Bullets in the Book Drop: What to Do About Threats to the Library"
Part of the Library 2.0 Series with Dr. Steve Albrecht

OVERVIEW

Recent protests over content and programs at libraries around the country have seen the use of verbal and electronic threats, both overt and covert, as a method to disrupt library operations or try to force the facility to close for a time. All threats matter and mean something, but we should not be held hostage by threats or threateners, especially when their only goal is to create fear (the easy part), not to harm (the harder part).

Angry and disturbed people can use their words or their keyboards to frighten library leaders and employees. These threats range from bomb threats called in to the main telephone line; phone threats left on various employees’ voice mails; face-to-face threats shouted over the counter or on the library floor; phone threats to “shoot up the place;” or non-specific threats like “I’m gonna get you!” All of these can create a lot of fear, anxiety, and even hesitancy to keep the library open.

The usual response in the US to a bomb threat is to call 9-111, close the building, have the Fire Department, Police or Sheriff, or Bomb Squad search the entire facility, then re-open once they have given the “all clear” signal. But is this the right thing to do every time? The short answer is NO and in this webinar, Dr. Steve Albrecht, who has handled hundreds of these types of threats in his career, along with “active shooter” situations, will explain why.

This is a 60-minute training webinar presented by Library 2.0 and hosted by ALA author and library service, safety, and security expert, Dr. Steve Albrecht. This overview session is another in our “Essential Library Series” for all library leaders and employees. A handout copy of the presentation slides will be available to all who participate.

LEARNING AGENDA: 

  • When is it the right thing to do when it comes to a library evacuation?
  • When should a library close for threats made to the building, staff, leaders, and programs?
  • Discuss direct threats; conditional threats; overt versus cover threats; and improbably threat. Language, context, and content matter.
  • Hunters versus Howlers: Who makes a threat versus who poses a threat? The difference is critical.
  • What is the best response to a bomb threat versus a suspicious package, box, or device found in or near a library?
  • How serious are threats related to domestic violence, involving staff or a patron?
  • What is the best way to work with your local first responders for threat incidents?

DATE: Thursday, October 27, 2022, at 2:00 pm US - Eastern Time

COST:

  • $99/person - includes any-time access to the recording and the presentation slides and receiving a participation certificate. To arrange group discounts (see below), to submit a purchase order, or for any registration difficulties or questions, email admin@library20.com.
  • FREE for those on individual or group all-access passes (see below).

TO REGISTER: 

Click HERE to pay. You can pay by credit card, and will receive an email within a day with information on how to attend the webinar live and then your permanent access to the webinar recording. If you have any trouble registering for a webinar, if you need to be invoiced or pay by check, or if you have any questions, please email admin@library20.com. NOTE: please check your spam folder if you don't receive your confirmation email right away.

SPECIAL GROUP RATES (email admin@library20.com to arrange):

  • Multiple individual log-ins and access from the same organization paid together: $75 each for 3+ registrations, $65 each for 5+ registrations. Unlimited and non-expiring access for those log-ins.
  • The ability to show the webinar (live or recorded) to a group located in the same physical location or in the same virtual meeting from one log-in: $299.
  • Large-scale institutional access for viewing with individual login capability: $499 (hosted either at Library 2.0 or in Niche Academy). Unlimited and non-expiring access for those log-ins.

ALL-ACCESS PASSES:

  • All-access annual passes include unlimited access to the recordings of all of Dr. Albrecht's previous Library 2.0 webinars, plus live and recorded access to his new webinars for one year. These are hosted either at Library 2.0 or Niche Academy (if preferred).
  • For a $499 individual all-access annual pass to all of Dr. Albrecht's live webinars and recordings for one year, please click here
  • Inquiries for all-access organizational contracts should be directed to admin@library20.com.


DR. STEVE ALBRECHT

Since 2000, Dr. Steve Albrecht has trained thousands of library employees in 28+ states, live and online, in service, safety, security, and supervision. His programs are fast, entertaining, and provide tools that can be put to use immediately in the library workspace with all types of patrons. In 2015, the ALA published his book, Library Security: Better Communication, Safer Facilities. He is currently writing the sequel, The Safe Library: Keeping Users, Staff, and Collections Secure, for Rowman & Littlefield.

Steve holds a doctoral degree in Business Administration (D.B.A.), an M.A. in Security Management, a B.A. in English, and a B.S. in Psychology. He is board-certified in HR, security management, employee coaching, and threat assessment.

He has written 24 books on business, security, and leadership topics. He lives with six dogs, two cats, and three chickens. (Not all in the same room, of course.)

Library 2.0 Libraries and Privacy Conference - Recordings Posted!

 

Last week's Library 2.0 mini-conference, "Libraries and Privacy: Critical Issues for Information Professionals," went very well and we had terrific feedback!

The video recordings for the conference have been posted, along with the presentation session chat logs and (where provided) the presentation slide decks.

The recordings page is at https://www.library20.com/libraries-and-privacy. The page does require a free Library 2.0 registration. If you want to access the recordings without joining Library 2.0, you can find them at the Library 2.0 YouTube page at https://www.youtube.com/c/Library20 – you just won't have access to the chat logs, slide decks, or the ability to communicate with presenters or any of the other 48,000 members of the site.

 Please enjoy and share widely! We'll hope to see you again for a future event.

Best, 

Steve

Steve Hargadon
LIBRARY 2.0
steve@hargadon.com
https://www.stevehargadon.com
@stevehargadon

Monday, October 10, 2022

Schedule Announced - Thursday's "Libraries and Privacy" Library 2.0 Mini-Conference

Our third Library 2.022 mini-conference: "Libraries and Privacy: Critical Issues for Information Professionals," will be held online (and for free) on Thursday, October 13th, 2022, from 12:00 - 3:00 pm US-Pacific Time.

The mini-conference will highlight the many different kinds of privacy (and privacy problems) that information institutions and professionals face, with an emphasis on how these professionals can and should engage with the critical dimensions of privacy in their work.

Privacy as a field has undergone tremendous change in the past few years as information and communication technologies have become increasingly distributed, with data and records flowing through multiple jurisdictions, under uncertain custody and control, and with the increasing use of automated techniques and agents to make decisions about and through that information. The problems with privacy range from fundamental questions of definition and scope, to questions of equity and inclusion, to intensely technical questions about law and technology.

This is a free event, being held live online and also recorded.
REGISTER HERE
to attend live and/or to receive the recording links afterward.
Please also join this Library 2.0 network to be kept updated on this and future events. 

Everyone is invited to participate in our Library 2.0 conference events, which are designed to foster collaboration and knowledge sharing among information professionals worldwide. Each three-hour event consists of a keynote panel, 10-15 crowd-sourced thirty-minute presentations, and a closing keynote. 

Participants are encouraged to use #library2022 and #librariesandprivacy on their social media posts about the event.

KEYNOTE PANEL

 
Darra L. Hofman, JD, MSLS, PhD
Assistant Professor, School of Information | Program Coordinator, Master of Archives and Records Administration | San José State University
OPENING KEYNOTE PANEL & SPECIAL ORGANIZER

Dr. Darra Hofman received her Ph.D. in library, archival, and information science from The University of British Columbia in 2020. She completed her M.L.I.S. from the University of Kentucky and her J.D. and B.A. (honors) from Arizona State University. Her research examines the intersection of archives, technology, and law. In particular, she is interested in privacy, blockchain technologies, and health records.

 

K Royal, PhD, JD (heartofprivacy)
Global Privacy Officer for Outschool
OPENING KEYNOTE PANEL

K Royal is an attorney and global privacy professional with 25 years of experience in the legal and health-related fields. K received her law degree from the Sandra Day O'Connor College of Law at Arizona State University and her PhD in public policy from the University of Texas at Dallas. She is currently the Global Privacy Officer for Outschool, an online education platform. She is certified through the IAPP as a Fellow of Information Privacy (FIP), Privacy Management (CIPM), and US and EU Privacy Law (CIPP/US, CIPP/E) and as a Data Privacy Solutions Engineer through ISACA. K also serves on the boards of several non-profit organizations and teaches privacy at ASU.

 

Rebecca Tsosie, JD
Regents Professor and Morris K. Udall Professor of Law
OPENING KEYNOTE PANEL

Rebecca Tsosie is a Regents Professor at the James E. Rogers College of Law at the University of Arizona. Professor Tsosie, who is of Yaqui descent, is a faculty member for the Indigenous Peoples’ Law and Policy Program at the University of Arizona, and she is widely known for her work in the fields of Federal Indian law and indigenous peoples’ human rights. Prior to joining the UA faculty, Professor Tsosie was a Regents' Professor and Vice Provost for Inclusion and Community Engagement at Arizona State University. Professor Tsosie was the first faculty Executive Director for ASU’s Indian Legal Program and served in that position for 15 years. Professor Tsosie has published widely on sovereignty, self-determination, cultural pluralism, environmental policy and cultural rights. She teaches in the areas of Federal Indian Law, Property, Constitutional Law, Critical Race Theory, and Cultural Resources Law. Professor Tsosie is a member of the Arizona Bar Association and the California Bar Association. Professor Tsosie serves as a Supreme Court Justice for the Fort McDowell Yavapai Nation and as an Associate Judge on the San Carlos Tribal Court of Appeals. She received her B.A. and J.D. degrees from the University of California, Los Angeles.

 

Michael Zimmer, PhD (michaelzimmer)
Associate Professor, Marquette University
OPENING KEYNOTE PANEL

Michael Zimmer, PhD, is a privacy and data ethics scholar whose work focuses on digital privacy & surveillance, the ethics of big data, internet research ethics, and the broader social & ethical dimensions of emerging digital technologies. Dr. Zimmer is an Associate Professor in the Department of Computer Science at Marquette University in Milwaukee, Wisconsin, where he also serves as Director of Marquette’s Center for Data, Ethics, and Society. Recent projects have focused on both quantitative and qualitative investigations into the privacy and ethical dimensions of big data and computational social science research, wearable fitness trackers, intelligent personal assistants, the application of artificial intelligence in various healthcare settings, and surveillance practices during the COVID-19 pandemic.

SCHEDULE:

Thursday, October 13th, 2022
12:00 - 3:00 pm US - Pacific Daylight Time

The conference is being held on the Zoom platform. Please test to make sure that your computer or mobile device is configured for Zoom by visiting https://zoom.us/test. There is a link to support services at that site if you have any difficulties. Recordings of the conference sessions will be available at Library20.com the week after the conference. The schedule is below. The links for the individual Zoom rooms are emailed to those who register

12:00 pm US - Pacific Daylight Time
(Click here to see in your local time zone)

  • OPENING KEYNOTE, Darra L. Hofman, K Royal, Rebecca Tsosie, & Michael Zimmer

1:00 pm US - Pacific Daylight Time
(Click here to see in your local time zone)

  • Privacy-aware Intelligent Conversational Systems, Dr. Souvick "Vic" Ghosh
  • Crash Test Dummies: AI Privacy without Seatbelts, Jim Suderman & Kisun Kim

 1:30 pm US - Pacific Daylight Time
(Click here to see in your local time zone)

  • Tensions in digital privacy: Cultural Competence as a catalyst for change, Dr. Michele A. L. Villagran
  • Text-to-Image: A Hands-on Primer on the Tech and Implications, Jeff Jockisch

 2:00 pm US - Pacific Daylight Time
(Click here to see in your local time zone)

  • Protecting Privacy as Freedom of Thought, Wayne Unger

 2:30 pm US - Pacific Daylight Time
(Click here to see in your local time zone)

  • CLOSING KEYNOTE: Can privacy save us? Libraries, privacy, and intellectual freedom in times of crisis, Darra L. Hofman, JD, MSLS, PhD

 

CONCURRENT SESSIONS

The final schedule for the conference sessions will be published the week of the conference.

SESSION TITLE: Privacy-aware Intelligent Conversational Systems

DESCRIPTION: The recent popularity of conversational systems requires exploration and development of privacy-aware intelligent systems. Such user-system interactions can lead to the system storing, processing, and using personal data to make algorithmic decisions. This necessitates design, development and deployment of intelligent systems in such a way that the privacy rights of individuals and communities are respected and that biased results—through either disparate treatment or disparate impact—are avoided when possible, and easily identified and rectified when not. In this session, we discuss some of those privacy challenges and ways of mitigating them when designing intelligent conversational systems.

Dr. Souvick "Vic" Ghosh (@ohmyghosh_)
Assistant Professor, School of Information, San Jose State University | Program Coordinator, Bachelor of Science in Information Science and Data Analytics, School of Information, San Jose State University
Souvick ‘Vic’ Ghosh is a Tenure-Track Assistant Professor at the School of Information, SJSU. His scholarship involves the development of research models and methods that extend the traditional view of information seeking into voice-based and interactive environments. His research involves extensive use of techniques and approaches in Machine Learning, Natural Language Processing, Deep Neural Networks, and Human-Computer Interaction. Check out his lab page to know more about ongoing projects and research opportunities.

Prior to joining SJSU, Souvick has completed his Ph.D. at the School of Communication and Information, Rutgers University. His dissertation, titled Exploring Intelligent Functionalities of Spoken Conversational Search Systems, is a mixed-methods approach towards understanding the information-seeking behaviors of individuals in a voice-based conversational setting. Souvick was awarded the Outstanding Graduating Student Award in 2020, for his all-round achievements in research, teaching, and service. Before joining the doctoral school, Souvick completed his Bachelor’s and Master’s degree in Computer Science with a focus on Natural Language Processing and Machine Learning. In his work, Souvick loves using technology for social good.

Souvick has a strong teaching record at Rutgers School of Communication and Information, having taught multiple graduate-level and undergraduate-level courses, both online and on-campus, on Data Science, Programming, and Computer Science concepts. He prefers a hands-on style of teaching, where the focus is on the application of knowledge over rote learning.


SESSION TITLE: Crash Test Dummies: AI Privacy without Seatbelts

DESCRIPTION: The session will report on privacy-focused studies underway under the umbrella of the InterPARES Trust AI Project, an inter-disciplinary, international research project examining preservation of authentic records in the context of Artificial Intelligence. Juxtaposing the importance of privacy protection as an ethical principle common to the AI, archives, and library communities with the speed of AI innovation, especially in machine learning, the session will start with a survey of the literature on privacy protection and AI, identifying broad themes noted, such as e-Discovery. It will touch on how emerging technologies are affecting privacy rights and protection mechanisms. It will also consider the need for and importance of "fit for purpose" data to train machine models to predict the presence of personal information.

Jim Suderman
Former Archivist/Program Manager at Archives of Ontario and the City of Toronto
Jim Suderman recently retired from the position of Director of Information Access at the City of Toronto where he oversaw the operations of the City's records management, archives, and information and privacy protection programs. Prior to that he was a Senior Archivist and the Coordinator the of Electronic Records Program at the Archives of Ontario. He is a researcher with the InterPARES Trust AI Project, based at the University of British Columbia.

 

Kisun Kim
Graduate Research Assistant, InterPARES Trust AI
Kisun Kim (she/her) recently completed her MASLIS at the University of British Columbia (UBC), where she has been supporting studies on privacy in archives as a Graduate Research Assistant for the InterPARES Trust AI Project. Kisun also holds MA in History from the University of Western Ontario. In addition to her work with InterPARES Trust AI, she is currently working as the Learning Services Librarian at Okanagan College.

 

SESSION TITLE: Tensions in digital privacy: Cultural Competence as a catalyst for change

DESCRIPTION: Digital privacy has become the hydra of legal and ethical problems in information and communications technology – each new form of communication, each new type of data aggregation and analysis, seems to create new privacy problems. Successfully addressing privacy problems requires developing approaches that are responsive to the many dimensions – legal, social, cultural, and technical – of a concept that operates, variously, as a right, a privilege, a way of mediating relationships, and a source of identity. Romzek and Dubnick’s “Types of Accountability Systems” provides a useful framework for making explicit the power dynamics and potential conflicts at play in systems. Developed in the context of public agency accountability, Romzek and Dubnick’s framework has been refined in the literature to integrate cultural competence. Making systems more culturally aware and intelligent has been a concern of scholars as technologies have advanced. There is a great deal of importance in understanding “culture” to understand individuals’ behaviors within systems. Cultural competence and intelligence are necessary to help evade poor quality concerning system interactions and good decisions in developing and utilizing systems, even more so when considering privacy. In this session, we will discuss how cultural competence can assist in building appropriately responsive solutions to counteract problematically embedded norms.

Dr. Michele A. L. Villagran (@dr_malvillagran)
Assistant Professor, School of Information, San José State University
Dr. Michele A. L. Villagran is an accomplished educator, innovative speaker, entrepreneur, consultant, cultural intelligence and diversity & inclusion expert with over 24+ years of experience in the public and private sectors. Dr. Villagran’s research focuses on diversity and social justice in library and information science and cultural intelligence phenomena within libraries.

Dr. Villagran earned her Doctorate of Education in Organizational Leadership with her dissertation focusing on cultural intelligence in 2015 with Pepperdine University. She also completed her Masters of Dispute Resolution and Certificate of Dispute Resolution with Pepperdine. At the University of North Texas, Dr. Villagran completed her M.L.S. degree in Legal Informatics and her M.B.A. in Strategic Management.

Dr. Villagran serves as CEO of CulturalCo, LLC consulting in areas of cultural competency, diversity & inclusion, conflict resolution, and emotional intelligence. She is an advanced certified cultural intelligence and unconscious bias facilitator through the Cultural Intelligence Center, and Conflicts Dynamic Profile consultant. She is involved with numerous associations in the fields of library and information science, conflict management and leadership.

 

SESSION TITLE: Text-to-Image: A Hands-on Primer on the Tech and Implications

DESCRIPTION: In this session, Jeff reviews the major tools, helps you understand how the AI does what it does (diffusion models), shows you live examples of image generation, and discusses potential societal implications (workforce shifts, copyright infringement, privacy violations, deep fakes, bias). Do we need safeguards, opt-out procedures? How might tools like text-to-image impact libraries?

Jeff Jockisch (@Privacy_Stan)
Data Privacy Researcher and CEO of PrivacyPlan
Jeff Jockisch is a data privacy researcher and the CEO of PrivacyPlan. He does original research, consults on privacy strategy and data governanace, advises privtech startups, and hosts a live weekly show called Your Bytes Your Rights. He is the Lead Data Steward at the Data Collaboration Alliance, helping build a Collaborative Privacy community.

What makes Jeff unique is his work creating and managing data sets about data privacy. His independent research focuses on privacy-enhancing tech, privacy regulations, AI, and more, all in an effort to gain insight into the privacy landscape.

Before focusing on privacy and certifying as a CIPP/US, Jeff studied Organizational Behavior at Cornell and spent 20+ years in tech startups, including building mortgage information systems and search engines. His understanding of data, data science, and data governance is academic and operational, deriving from experience designing knowledge graphs, working with big data, creating taxonomies and classifiers, managing data quality, and building content management systems.

Jeff is passionate about issues such as digital identity, data brokers, and data subject access requests. He also tracks, rates, and ranks privacy podcasts and runs his own show, Your Bytes = Your Rights, a weekly audio event that brings experts from different disciplines together to discuss, data ownership, digital rights, and data privacy.

 

SESSION TITLE: Protecting Privacy as Freedom of Thought

DESCRIPTION: In our constitutional system, no official, high or petty, should prescribe what shall be orthodox in politics, nationalism, religion, or other matters of opinion or force citizens to confess by word or act their faith therein. Intellectual exploration is a prequisite to a free society; it shall not be infringed by government proscription as such proscription is a step towards authoritarianism. This session explores the constitutional relationships between intellectual curiosity and exploration, the right to privacy, the right to receive information, and the freedom of thought.

Wayne Unger (@ProfUnger)
Visiting Assistant Professor of Law, Gonzaga University School of Law
Wayne Unger is a Visiting Assistant Professor of Law and Fellow with the Center for Law, Ethics and Commerce at Gonzaga University School of Law. Before joining the Gonzaga law faculty in 2021, Professor Unger taught at and held an appointment as an Executive Education Academic Associate for Arizona State University’s W.P. Carey School of Business.

Professor Unger’s research and writing focus on intersection of constitutional law, emerging technologies, and civil rights. More specifically, Professor Unger looks at the erosion of civil rights, liberties, and democracy as technology advances, and he explores how the erosion occurs and what we can do about it. His scholarship has been published in the Columbia Science & Technology Law Review, the Richmond Journal of Law & Technology, and the Hastings Science & Technology Law Journal. Prior to entering academia, Professor Unger started his own law firm in Arizona where he practiced business law and civil litigation and served as Of Counsel for Gilson Daub.

Before law school, he worked in Silicon Valley where he managed multimillion dollar corporate transformation initiatives for Cisco Systems; directed sales for the financial services and technology industry segments for a SaaS startup (acquired by LexisNexis Risk Solutions for $480M in 2020); and led strategic partnerships and account management for a second startup. Professor Unger holds a J.D. and a B.S. in Supply Chain Management from Arizona State University.

 

CLOSING KEYNOTE:

SESSION TITLE: Can privacy save us? Libraries, privacy, and intellectual freedom in times of crisis


DESCRIPTION: Drawing on the themes from the day's talks, this closing keynote will ask whether privacy can save us. Can it help us serve our patrons, protect our institutions, or advance intellectual freedom? And how do we square privacy commitments with other commitments, such as social justice, and with the reality of resource constraints and fast evolving technology? This closing keynote will build on insights from the day's presentations to offer an idea of privacy that, while sometimes complex, can serve to enable broader ethical goals if we have moral courage.


Darra L. Hofman, JD, MSLS, PhD
Assistant Professor, School of Information | Program Coordinator, Master of Archives and Records Administration | San José State University
Dr. Darra Hofman received her Ph.D. in library, archival, and information science from The University of British Columbia in 2020. She completed her M.L.I.S. from the University of Kentucky and her J.D. and B.A. (honors) from Arizona State University. Her research examines the intersection of archives, technology, and law. In particular, she is interested in privacy, blockchain technologies, and health records.

 

This is a free event, being held live online and also recorded.
REGISTER HERE
to attend live and/or to receive the recording links afterward.
Please also join this Library 2.0 network to be kept updated on this and future events. 

FOUNDING CONFERENCE SPONSOR:

The School of Information at San José State University is the founding conference sponsor. Please register as a member of the Library 2.0 network to be kept informed of future events. Recordings from previous years are available under the Archives tab at Library 2.0 and at the Library 2.0 YouTube channel.

 

Wednesday, October 05, 2022

"Hispanic Heritage Month Symposium" - Tuesday, October 11th, an SJSU iSchool Online Event


The School of Information at San José State University is the founding sponsor of the Library 2.0 conference series, a partnership we have had for 12 years. Please consider attending their free upcoming symposium. 

Hispanic Heritage Month SymposiumUnifying the Information Community

Please save the date of October 11, 2022, for the SJSU School of Information’s free online symposium in celebration of Hispanic Heritage Month with keynote speaker Dr. Romelia Salinas. Registration is free and the session will be recorded. Register to attend! 

Agenda

I. Welcome (10:00 – 10:05 a.m.) - Dr. Anthony Chow

II. Keynote Speaker (10:05 – 10:50 a.m.)

III. Focusing on the Hispanic/Latinx experience/culture/diversity (10:50 – 11:15 a.m.)

IV. How libraries can better support their communities (11:15 – 11:45 a.m.)

V. Q&A (11:45 – 11:55 a.m.)

VI. Concluding Remarks (11:55 a.m. – 12:00 p.m.)

The agenda is subject to change.

Individuals requiring real-time captioning/closed captions or other accommodations should contact Sue Alman as soon as possible.

Tuesday, October 04, 2022

NEXT WEEK: Library 2.0 Mini-Conference on "Libraries and Privacy: Critical Issues for Information Professionals"

Our third Library 2.022 mini-conference: "Libraries and Privacy: Critical Issues for Information Professionals," will be held online (and for free) on Thursday, October 13th, 2022, from 12:00 - 3:00 pm US-Pacific Time.

The mini-conference will highlight the many different kinds of privacy (and privacy problems) that information institutions and professionals face, with an emphasis on how these professionals can and should engage with the critical dimensions of privacy in their work.

Privacy as a field has undergone tremendous change in the past few years as information and communication technologies have become increasingly distributed, with data and records flowing through multiple jurisdictions, under uncertain custody and control, and with the increasing use of automated techniques and agents to make decisions about and through that information. The problems with privacy range from fundamental questions of definition and scope, to questions of equity and inclusion, to intensely technical questions about law and technology.

This is a free event, being held live online and also recorded.
REGISTER HERE
to attend live and/or to receive the recording links afterward.
Please also join this Library 2.0 network to be kept updated on this and future events. 

Everyone is invited to participate in our Library 2.0 conference events, which are designed to foster collaboration and knowledge sharing among information professionals worldwide. Each three-hour event consists of a keynote panel, 10-15 crowd-sourced thirty-minute presentations, and a closing keynote. 

Participants are encouraged to use #library2022 and #librariesandprivacy on their social media posts about the event.

KEYNOTE PANEL

 
Darra L. Hofman, JD, MSLS, PhD
Assistant Professor, School of Information | Program Coordinator, Master of Archives and Records Administration | San José State University
OPENING KEYNOTE PANEL & SPECIAL ORGANIZER

Dr. Darra Hofman received her Ph.D. in library, archival, and information science from The University of British Columbia in 2020. She completed her M.L.I.S. from the University of Kentucky and her J.D. and B.A. (honors) from Arizona State University. Her research examines the intersection of archives, technology, and law. In particular, she is interested in privacy, blockchain technologies, and health records.

 

K Royal, PhD, JD (heartofprivacy)
Global Privacy Officer for Outschool
OPENING KEYNOTE PANEL

K Royal is an attorney and global privacy professional with 25 years of experience in the legal and health-related fields. K received her law degree from the Sandra Day O'Connor College of Law at Arizona State University and her PhD in public policy from the University of Texas at Dallas. She is currently the Global Privacy Officer for Outschool, an online education platform. She is certified through the IAPP as a Fellow of Information Privacy (FIP), Privacy Management (CIPM), and US and EU Privacy Law (CIPP/US, CIPP/E) and as a Data Privacy Solutions Engineer through ISACA. K also serves on the boards of several non-profit organizations and teaches privacy at ASU.

 

Rebecca Tsosie, JD
Regents Professor and Morris K. Udall Professor of Law
OPENING KEYNOTE PANEL

Rebecca Tsosie is a Regents Professor at the James E. Rogers College of Law at the University of Arizona. Professor Tsosie, who is of Yaqui descent, is a faculty member for the Indigenous Peoples’ Law and Policy Program at the University of Arizona, and she is widely known for her work in the fields of Federal Indian law and indigenous peoples’ human rights. Prior to joining the UA faculty, Professor Tsosie was a Regents' Professor and Vice Provost for Inclusion and Community Engagement at Arizona State University. Professor Tsosie was the first faculty Executive Director for ASU’s Indian Legal Program and served in that position for 15 years. Professor Tsosie has published widely on sovereignty, self-determination, cultural pluralism, environmental policy and cultural rights. She teaches in the areas of Federal Indian Law, Property, Constitutional Law, Critical Race Theory, and Cultural Resources Law. Professor Tsosie is a member of the Arizona Bar Association and the California Bar Association. Professor Tsosie serves as a Supreme Court Justice for the Fort McDowell Yavapai Nation and as an Associate Judge on the San Carlos Tribal Court of Appeals. She received her B.A. and J.D. degrees from the University of California, Los Angeles.

 

Michael Zimmer, PhD (michaelzimmer)
Associate Professor, Marquette University
OPENING KEYNOTE PANEL

Michael Zimmer, PhD, is a privacy and data ethics scholar whose work focuses on digital privacy & surveillance, the ethics of big data, internet research ethics, and the broader social & ethical dimensions of emerging digital technologies. Dr. Zimmer is an Associate Professor in the Department of Computer Science at Marquette University in Milwaukee, Wisconsin, where he also serves as Director of Marquette’s Center for Data, Ethics, and Society. Recent projects have focused on both quantitative and qualitative investigations into the privacy and ethical dimensions of big data and computational social science research, wearable fitness trackers, intelligent personal assistants, the application of artificial intelligence in various healthcare settings, and surveillance practices during the COVID-19 pandemic.

 

CONCURRENT SESSIONS

The final schedule for the conference sessions will be published the week of the conference.

SESSION TITLE: Privacy-aware Intelligent Conversational Systems

DESCRIPTION: The recent popularity of conversational systems requires exploration and development of privacy-aware intelligent systems. Such user-system interactions can lead to the system storing, processing, and using personal data to make algorithmic decisions. This necessitates design, development and deployment of intelligent systems in such a way that the privacy rights of individuals and communities are respected and that biased results—through either disparate treatment or disparate impact—are avoided when possible, and easily identified and rectified when not. In this session, we discuss some of those privacy challenges and ways of mitigating them when designing intelligent conversational systems.

Dr. Souvick "Vic" Ghosh (@ohmyghosh_)
Assistant Professor, School of Information, San Jose State University | Program Coordinator, Bachelor of Science in Information Science and Data Analytics, School of Information, San Jose State University
Souvick ‘Vic’ Ghosh is a Tenure-Track Assistant Professor at the School of Information, SJSU. His scholarship involves the development of research models and methods that extend the traditional view of information seeking into voice-based and interactive environments. His research involves extensive use of techniques and approaches in Machine Learning, Natural Language Processing, Deep Neural Networks, and Human-Computer Interaction. Check out his lab page to know more about ongoing projects and research opportunities.

Prior to joining SJSU, Souvick has completed his Ph.D. at the School of Communication and Information, Rutgers University. His dissertation, titled Exploring Intelligent Functionalities of Spoken Conversational Search Systems, is a mixed-methods approach towards understanding the information-seeking behaviors of individuals in a voice-based conversational setting. Souvick was awarded the Outstanding Graduating Student Award in 2020, for his all-round achievements in research, teaching, and service. Before joining the doctoral school, Souvick completed his Bachelor’s and Master’s degree in Computer Science with a focus on Natural Language Processing and Machine Learning. In his work, Souvick loves using technology for social good.

Souvick has a strong teaching record at Rutgers School of Communication and Information, having taught multiple graduate-level and undergraduate-level courses, both online and on-campus, on Data Science, Programming, and Computer Science concepts. He prefers a hands-on style of teaching, where the focus is on the application of knowledge over rote learning.


SESSION TITLE: Crash Test Dummies: AI Privacy without Seatbelts

DESCRIPTION: The session will report on privacy-focused studies underway under the umbrella of the InterPARES Trust AI Project, an inter-disciplinary, international research project examining preservation of authentic records in the context of Artificial Intelligence. Juxtaposing the importance of privacy protection as an ethical principle common to the AI, archives, and library communities with the speed of AI innovation, especially in machine learning, the session will start with a survey of the literature on privacy protection and AI, identifying broad themes noted, such as e-Discovery. It will touch on how emerging technologies are affecting privacy rights and protection mechanisms. It will also consider the need for and importance of "fit for purpose" data to train machine models to predict the presence of personal information.

Jim Suderman
Former Archivist/Program Manager at Archives of Ontario and the City of Toronto
Jim Suderman recently retired from the position of Director of Information Access at the City of Toronto where he oversaw the operations of the City's records management, archives, and information and privacy protection programs. Prior to that he was a Senior Archivist and the Coordinator the of Electronic Records Program at the Archives of Ontario. He is a researcher with the InterPARES Trust AI Project, based at the University of British Columbia.

 

Kisun Kim
Graduate Research Assistant, InterPARES Trust AI
Kisun Kim (she/her) recently completed her MASLIS at the University of British Columbia (UBC), where she has been supporting studies on privacy in archives as a Graduate Research Assistant for the InterPARES Trust AI Project. Kisun also holds MA in History from the University of Western Ontario. In addition to her work with InterPARES Trust AI, she is currently working as the Learning Services Librarian at Okanagan College.

 

SESSION TITLE: Tensions in digital privacy: Cultural Competence as a catalyst for change

DESCRIPTION: Digital privacy has become the hydra of legal and ethical problems in information and communications technology – each new form of communication, each new type of data aggregation and analysis, seems to create new privacy problems. Successfully addressing privacy problems requires developing approaches that are responsive to the many dimensions – legal, social, cultural, and technical – of a concept that operates, variously, as a right, a privilege, a way of mediating relationships, and a source of identity. Romzek and Dubnick’s “Types of Accountability Systems” provides a useful framework for making explicit the power dynamics and potential conflicts at play in systems. Developed in the context of public agency accountability, Romzek and Dubnick’s framework has been refined in the literature to integrate cultural competence. Making systems more culturally aware and intelligent has been a concern of scholars as technologies have advanced. There is a great deal of importance in understanding “culture” to understand individuals’ behaviors within systems. Cultural competence and intelligence are necessary to help evade poor quality concerning system interactions and good decisions in developing and utilizing systems, even more so when considering privacy. In this session, we will discuss how cultural competence can assist in building appropriately responsive solutions to counteract problematically embedded norms.

Dr. Michele A. L. Villagran (@dr_malvillagran)
Assistant Professor, School of Information, San José State University
Dr. Michele A. L. Villagran is an accomplished educator, innovative speaker, entrepreneur, consultant, cultural intelligence and diversity & inclusion expert with over 24+ years of experience in the public and private sectors. Dr. Villagran’s research focuses on diversity and social justice in library and information science and cultural intelligence phenomena within libraries.

Dr. Villagran earned her Doctorate of Education in Organizational Leadership with her dissertation focusing on cultural intelligence in 2015 with Pepperdine University. She also completed her Masters of Dispute Resolution and Certificate of Dispute Resolution with Pepperdine. At the University of North Texas, Dr. Villagran completed her M.L.S. degree in Legal Informatics and her M.B.A. in Strategic Management.

Dr. Villagran serves as CEO of CulturalCo, LLC consulting in areas of cultural competency, diversity & inclusion, conflict resolution, and emotional intelligence. She is an advanced certified cultural intelligence and unconscious bias facilitator through the Cultural Intelligence Center, and Conflicts Dynamic Profile consultant. She is involved with numerous associations in the fields of library and information science, conflict management and leadership.

 

SESSION TITLE: Text-to-Image: A Hands-on Primer on the Tech and Implications

DESCRIPTION: In this session, Jeff reviews the major tools, helps you understand how the AI does what it does (diffusion models), shows you live examples of image generation, and discusses potential societal implications (workforce shifts, copyright infringement, privacy violations, deep fakes, bias). Do we need safeguards, opt-out procedures? How might tools like text-to-image impact libraries?

Jeff Jockisch (@Privacy_Stan)
Data Privacy Researcher and CEO of PrivacyPlan
Jeff Jockisch is a data privacy researcher and the CEO of PrivacyPlan. He does original research, consults on privacy strategy and data governanace, advises privtech startups, and hosts a live weekly show called Your Bytes Your Rights. He is the Lead Data Steward at the Data Collaboration Alliance, helping build a Collaborative Privacy community.

What makes Jeff unique is his work creating and managing data sets about data privacy. His independent research focuses on privacy-enhancing tech, privacy regulations, AI, and more, all in an effort to gain insight into the privacy landscape.

Before focusing on privacy and certifying as a CIPP/US, Jeff studied Organizational Behavior at Cornell and spent 20+ years in tech startups, including building mortgage information systems and search engines. His understanding of data, data science, and data governance is academic and operational, deriving from experience designing knowledge graphs, working with big data, creating taxonomies and classifiers, managing data quality, and building content management systems.

Jeff is passionate about issues such as digital identity, data brokers, and data subject access requests. He also tracks, rates, and ranks privacy podcasts and runs his own show, Your Bytes = Your Rights, a weekly audio event that brings experts from different disciplines together to discuss, data ownership, digital rights, and data privacy.

 

SESSION TITLE: Protecting Privacy as Freedom of Thought

DESCRIPTION: In our constitutional system, no official, high or petty, should prescribe what shall be orthodox in politics, nationalism, religion, or other matters of opinion or force citizens to confess by word or act their faith therein. Intellectual exploration is a prequisite to a free society; it shall not be infringed by government proscription as such proscription is a step towards authoritarianism. This session explores the constitutional relationships between intellectual curiosity and exploration, the right to privacy, the right to receive information, and the freedom of thought.

Wayne Unger (@ProfUnger)
Visiting Assistant Professor of Law, Gonzaga University School of Law
Wayne Unger is a Visiting Assistant Professor of Law and Fellow with the Center for Law, Ethics and Commerce at Gonzaga University School of Law. Before joining the Gonzaga law faculty in 2021, Professor Unger taught at and held an appointment as an Executive Education Academic Associate for Arizona State University’s W.P. Carey School of Business.

Professor Unger’s research and writing focus on intersection of constitutional law, emerging technologies, and civil rights. More specifically, Professor Unger looks at the erosion of civil rights, liberties, and democracy as technology advances, and he explores how the erosion occurs and what we can do about it. His scholarship has been published in the Columbia Science & Technology Law Review, the Richmond Journal of Law & Technology, and the Hastings Science & Technology Law Journal. Prior to entering academia, Professor Unger started his own law firm in Arizona where he practiced business law and civil litigation and served as Of Counsel for Gilson Daub.

Before law school, he worked in Silicon Valley where he managed multimillion dollar corporate transformation initiatives for Cisco Systems; directed sales for the financial services and technology industry segments for a SaaS startup (acquired by LexisNexis Risk Solutions for $480M in 2020); and led strategic partnerships and account management for a second startup. Professor Unger holds a J.D. and a B.S. in Supply Chain Management from Arizona State University.

 

SESSION TITLE: CLOSING KEYNOTE: Can privacy save us? Libraries, privacy, and intellectual freedom in times of crisis


DESCRIPTION: Drawing on the themes from the day's talks, this closing keynote will ask whether privacy can save us. Can it help us serve our patrons, protect our institutions, or advance intellectual freedom? And how do we square privacy commitments with other commitments, such as social justice, and with the reality of resource constraints and fast evolving technology? This closing keynote will build on insights from the day's presentations to offer an idea of privacy that, while sometimes complex, can serve to enable broader ethical goals if we have moral courage.


Darra L. Hofman, JD, MSLS, PhD
Assistant Professor, School of Information | Program Coordinator, Master of Archives and Records Administration | San José State University
Dr. Darra Hofman received her Ph.D. in library, archival, and information science from The University of British Columbia in 2020. She completed her M.L.I.S. from the University of Kentucky and her J.D. and B.A. (honors) from Arizona State University. Her research examines the intersection of archives, technology, and law. In particular, she is interested in privacy, blockchain technologies, and health records.

 

This is a free event, being held live online and also recorded.
REGISTER HERE
to attend live and/or to receive the recording links afterward.
Please also join this Library 2.0 network to be kept updated on this and future events. 

FOUNDING CONFERENCE SPONSOR:

The School of Information at San José State University is the founding conference sponsor. Please register as a member of the Library 2.0 network to be kept informed of future events. Recordings from previous years are available under the Archives tab at Library 2.0 and at the Library 2.0 YouTube channel.