If you are planning on using Monday, October 10th, Indigenous Peoples' Day / Columbus Day in the United States, as a training day for your staff, you can select one or more of our Dr. Steve Albrecht recorded training webinars to show for $199 on that day.
This is $100 off our regular group showing fee, which gives you the license for a one-time showing of the recording to a group located in the same physical location or in the same virtual meeting. A list of the recorded training webinars is below and is also available at https://www.library20.com/page/webinars. To make purchase arrangements for this special offer, please email admin@library20.com with the recording(s) you are interested in showing and we'll send you an electronic invoice and confirmation link(s) for that day.
Please also consider our annual all-access pass program for groups or individuals for Dr. Albrecht's training videos. Significant group discounts are available that allow a certain number, or all, of your staff to watch any of his training videos at any time during the year. This is a great program and can be managed, for groups that prefer, through Niche Academy as well as at Library 2.0. For more information email admin@library20.com with the number of staff you would like us to base a quote on, or if you would like for us to call and give you more information. If you serve a predominantly low-income or rural area, please let us know at the time you reach out.
Dr. Albrecht "Service, Safety, and Security" Webinar Recordings:
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- Good Kids, Bad Behaviors: What to Do About Unruly Young People in the Library
- Librarians as Mandated Reporters: Child Abuse, Dependent Adult Abuse, and Elder Abuse
- Ten Library Service Myths Every Librarian Should Challenge
- Porn and Patrons in the Library: What to Do About a Vexing Issue
- Handling Complaints or Protests About Content: Service, Security, and Training for All Staff and Library Leaders
- Protecting Yourselves and Your Patrons: Important Lessons for Library Leaders and Staff from School Shootings
- Ten Security Myths That Every Librarian Needs to Know Are Wrong - and Exactly Why
- Customer Service in Stressful Situations: Step-by-Step to Better Interactions with Patrons
- Dangerous Situations: Handling Real Challenges and Keeping Everyone Safe
- Library Civility: Taking Care of Each Other
- Awkward Conversations & Difficult Situations: How to the Hardest Discussions with Patrons
- Diversity, Equity, and Inclusion in Your Library: How to Start Talking About DEI
- Collection Protection: Preventing Thefts, Vandalism, Fires, and Other Large and Small Library Disasters
- Gangs in the Library: A Serious Security Issue
- Team Success: Better Results Through Focused Team Building, Internal Support, Clear Communication, and Conflict Resolution
- Becoming a Resilient Librarian: Taking the Path Away From Stress and Burnout
- Ten Tools for the (New) Library Supervisor: Starting Out Right
- Post-Pandemic Staff Development and Training: How Can We Best Support It?
- Serving Patrons with Mental Health Issues: Support, Empathy, and Safety
- Customer Service All-Staff Skills Refresher: Library Interactions and the Moments of Truth
- The Substance Abusing Patron: Staff Safety and the Public Health
- Helping Library Patrons with Autism: Start with Understanding
- Serving Library Patrons with a Trauma History: An Awareness-Building Seminar
- Service Leadership for Librarians: Six Strategies for Success
- Diversity, Equity, and Inclusion (DEI) in the Library: Expectations and Awareness
- Better Communications with Our Patrons and Employees: What is Your 'I-Speak Your Language' Type?
- Performance Evaluations: A Skill-Building Refresher for Library Leaders
- The Safe Library: Lessons (I’ve Learned) in Keeping Staff and Patrons Better Protected
- Tools for Tense Situations: Reducing Conflicts With Patrons As Libraries Return to the New Normal
- Your Library and the Police: Time for a New Relationship
- Library Emergencies - Doing the Right Things When Things Go Wrong
- Library Safety & Security 2020 (Expanded)
- Interacting with the Homeless
- Sexual Harassment of Library Staff
- Security for Rural Librarians
- How to Handle Challenging Patrons
- Stress Management for Library Staff
- Coaching Skills for Library Managers and Supervisors: Getting Better Performance and Behavior From Your Employees One Meeting at a Time
- Responding to an Active Shooter in the Library: Protecting Patrons and Staff From a Rare But Catastrophic Event
Since 2000, Dr. Steve Albrecht has trained thousands of library employees in 28+ states, live and online, in service, safety, security, and supervision. His programs are fast, entertaining, and provide tools that can be put to use immediately in the library workspace with all types of patrons. In 2015, the ALA published his book, Library Security: Better Communication, Safer Facilities. He is currently writing the sequel, The Safe Library: Keeping Users, Staff, and Collections Secure, for Rowman & Littlefield.
Steve holds a doctoral degree in Business Administration (D.B.A.), an M.A. in Security Management, a B.A. in English, and a B.S. in Psychology. He is board-certified in HR, security management, employee coaching, and threat assessment.
He has written 24 books on business, security, and leadership topics. He lives with six dogs, two cats, and three chickens. (Not all in the same room, of course.)
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