We've posted a new blog post from Dr. Albrecht in our "Library Service, Safety, & Security" section of Library 2.0: "THE PERILS OF THE PARKING LOT--Part 1."
As the operators of the library building, we also have an extended legal duty to care for the appearance and safety of the parking lot and must pay attention to what goes on there. That doesn't mean you have to move your desk to the parking lot and sit watching what happens, but since the parking lot is the place where our "invitees" (our patrons, customers, vendors, and visitors) make their access to our building, we can't ignore what goes on out there.
There is a concept in the law known as "foreseeability" and while I'm not a lawyer and I'm not here to give you legal advice, the definition is important to us. Foreseeability means "a reasonable anticipation of the possible results of an action, such as what may happen if one is negligent."... (click for full post)
Dr. Albrecht's other recent blog posts are available here, including: "Schedule Regular Inspection Days," "The Need for a Library Vendor/Visitor Policy: Not Everyone Should Be Able to Roam Around Your Library" and "Creating the Perfect Library Security Officer."
Also posted this week was his most recent podcast, "A Guided Meditation for Stress Management and Relaxation." Recent podcasts episodes include "Stop Apologizing for Library Security," "Let's Talk About Talking," and "Guns in Your Library." You can listen directly on the site or you should also be able to access the podcast in SoundCloud here or in your own podcast app using the RSS feed here.
WEBINARS IN JANUARY:
"Better Communications with Our Patrons and Employees: What is Your "I-Speak Your Language" Type?"
"Service Leadership for Librarians: Six Strategies for Success"
As a trainer, speaker, author, and consultant, Dr. Steve Albrecht is internationally known for his expertise in high-risk HR issues. He specializes in workplace and school violence awareness and crisis response programs for private-sector firms, municipal and state government, K-12 schools, and colleges and universities. His clients include the two biggest municipal insurers in California.
In 1994, Dr. Albrecht co-wrote Ticking Bombs: Defusing Violence in the Workplace, one of the first business books on workplace violence. Besides his work as a conference presenter and keynote speaker, he appears in the media and on the Internet, as a source on workplace violence, security, and crime. His 21 business and police books include Library Security; Tough Training Topics; Added Value Negotiating; Service, Service, Service!; and Fear and Violence on the Job.
He holds a doctoral degree in Business Administration (D.B.A.), an M.A. in Security Management, a B.A. in English, and a B.S. in Psychology. He is board-certified in HR, security management, employee coaching, and threat assessment.
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