Thursday, November 12, 2020

Library 2.0 Webinar: "The Safe Library: Lessons (I’ve Learned) in Keeping Staff and Patrons Better Protected" by Dr. Steve Albrecht #library20

"The Safe Library: Lessons (I’ve Learned) in Keeping Staff and Patrons Better Protected"
Part of a special Library 2.0 series with Dr. Steve Albrecht


We invite you to join us for a 90-minute webinar next Friday, November 20th, presented by Library 2.0 and Dr. Steve Albrecht.

This webinar covers what Steve has learned in the 20 years he has been a library security consultant and what has changed, become better, or gotten worse since the publication of his Library Security book five years ago.


  • What They Don’t Teach You in Library School
  • Lessons I’ve Learned in 20 Years as a Library Security Consultant and Trainer
  • Patrons Harassing Staff: A Shadow Issue
  • 20 Challenging Patrons
  • Responding to Mentally Ill Patrons
  • Serving Patrons Experiencing Homelessness
  • Managing Substance Abusing Patrons
  • An Active Shooter at the Library
  • The New Police Response Model for Your Library
  • Working Safely in a Rural Library Location 
  • Training Your Library Staff on Security: Start With a Survey 
  • An Updated Facility Plan (Starts with a Security Assessment) 
  • Running Large-Group Library Events Safely
  • Security, Safety, and Service Q&A with Steve 
  • Subject Quizzes!
  • Your Final Exam

DATE: Friday, November 20, 2020, at 4:00 pm Eastern Standard Time. Recorded for viewing at any time.

COST: $99/person - includes any-time access to the recording and the presentation slides. For group discounts, to submit a purchase order, or for any registration difficulties or questions, email

TO REGISTER: Click HEREYou will first need to be a member of Library 2.0 (free) and be logged in. Please click "Sign Up" on the top right and we'll approve you quickly.


As a trainer, speaker, author, and consultant, Dr. Steve Albrecht is internationally known for his expertise in high-risk HR issues. He specializes in workplace and school violence awareness and crisis response programs for private-sector firms, municipal and state government, K-12 schools, and colleges and universities. His clients include the two biggest municipal insurers in California.

In 1994, Dr. Albrecht co-wrote Ticking Bombs: Defusing Violence in the Workplace, one of the first business books on workplace violence. Besides his work as a conference presenter and keynote speaker, he appears in the media and on the Internet, as a source on workplace violence, security, and crime. His 21 business and police books include Library Security; Tough Training Topics; Added Value Negotiating; Service, Service, Service!; and Fear and Violence on the Job.

He holds a doctoral degree in Business Administration (D.B.A.), an M.A. in Security Management, a B.A. in English, and a B.S. in Psychology. He is board-certified in HR, security management, employee coaching, and threat assessment.

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