Let's look at the process cops use when they talk to someone inside or around the library, who they believe may be involved in a crime (like stealing or fighting) or an illegal activity (being high on illegal drugs). Note that we are using examples of persons who may have committed a crime, not just at or using the library in a normal way.
Since 2000, Dr. Steve Albrecht has trained thousands of library employees in 28+ states, live and online, in service, safety, and security. His programs are fast, entertaining, and provide tools that can be put to use immediately in the library workspace with all types of patrons.
In 2015, the ALA published his book, Library Security: Better Communication, Safer Facilities. His new book, The Safe Library: Keeping Users, Staff, and Collections Secure, was just published by Rowman & Littlefield.
Steve holds a doctoral degree in Business Administration (D.B.A.), an M.A. in Security Management, a B.A. in English, and a B.S. in Psychology. He is board-certified in HR, security management, employee coaching, and threat assessmenHe has written 25 books on business, security, and leadership topics. He lives in Springfield, Missouri, with six dogs and two cats.
His professional webite is at http://drstevealbrecht.com.
No comments:
Post a Comment
I hate having to moderate comments, but have to do so because of spam... :(