Some patrons come into the library drunk, some come in high on meth or opiates, like heroin or fentanyl. Maybe they don't cause any behavioral or security problems for you or other patrons. But what if they do? Watch Dr. Steve Albrecht's 30-minute video interview with internationally-known trainer for bars, nightclubs, and restaurants, Robert Smith, CEO and President of Nightclub Security Consultants.
Since 2000, Dr. Steve Albrecht has trained thousands of library employees in 25+ states, live and online, in service, safety, and security. His programs are fast, entertaining, and provide tools that can be put to use immediately in the library workspace with all types of patrons.
In 2015, the ALA published his book, Library Security: Better Communication, Safer Facilities.
His new book, The Safe Library: Keeping Users, Staff, and Collections Secure, is published by Rowman & Littlefield.
Steve holds a doctoral degree in Business Administration (D.B.A.), an M.A. in Security Management, a B.A. in English, and a B.S. in Psychology. He is board-certified in HR, security management, employee coaching, and threat assessment.
He has written 25 books on business, security, and leadership topics. He lives in Springfield, Missouri, with six dogs and two cats.
His professional webite is at http://drstevealbrecht.com.
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