Monday, August 26, 2019

500 of My Interviews and Recordings Now Posted on YouTube and SoundCloud | Future of Education | Classroom 2.0 | Ed Tech Live

This summer I enlisted the help of my daughter to finally get all of my previous interview series recordings uploaded and easy to access. Most are hour-long recordings, which has made me realize how much our attention spans have been reduced over the past few years as the volume of online content has exploded.


I've held five interview series:
  • Classroom 2.0 (www.classroom20.com), 2009 - 2012, 71 interviews / sessions;
  • Conversations.net, 2009 - 2010, 17 interviews;
  • The Week in Ed Tech / Hack Education Weekly with Audrey Watters, 2011 - 2013, 55 shows;
  • EdTechLive (often about Open Source Software in Education) 2006 - 2014, 57 interviews.
All of the recordings are listed by series HERE, and in a complete alphabetical list HERE.

All the recordings have YouTube and SoundCloud links, and most have links to the original posts about them (because of service closures, some of those links no longer work). I'm working with iTunes to get the full series up there. The quality of many of the recordings is not what I'd wish--sometimes because my tech at the time just wasn't great, but sometimes because they were recordings of live online sessions held in early platforms where the audio options were limited.

The memories and learning associated with these interviews and recordings are phenomenal for me. Thanks to all who participated. (There's more to come as I get ready to start my new "How to Win at the Game of School" project--student, teacher, and parent interviews; webinars; an online course; and an online community.)

"See you online!"

Steve

Steve Hargadon
stevehargadon.com
twitter.com/stevehargadon

Here are the names of those who are interviewed or part of an interview/recording: Aaron Miller, Adam Bessie, Adam Frey, Al Upton, Alan Blankstein, Alan Michel, Alan November, Alec Couros, Alex Chisholm, Alex Leavitt, Alfie Kohn, Allan Collins, Allan Weis, Allyson Rockwell, Alvin Trusty, Amber Kowatch, Amber Mac, Amy Saltzman, Amy Sandvold, Amy Ulen, Anastasia Goodstein, Andrea Saveri, Andreas Schleicher, Andrew Hargadon, Angela Maiers, Angie McAllister, Ann Michaelsen, Anne Frank, Anne Gilleran, Anne Mirtschin, Anne Schreiber, Annelise Wunderlich, Anya Kamenetz, April, Aron Solomon, Arthus, Ashley McDonald, Audrey Watters, Barbara Bray, Barbara Diamond, Barnett Berry, Barry Schwartz, Ben Daley, Ben Horst, Ben Rimes, Benjamin Wilkoff, Benoit St-André, Bernajean Porter, Bernard Robin, Bernie Trilling, Beth Baker, Bill Ferriter, Bill Fitzgerald, Bill Kist, Bill Mathis, Blake Boles, Bob Burg, Bob Compton, Bob Gliner, Brian Behlendorf, Bruce Umpstead, Bryan Alexander, Buffy Hamilton, Cable Green, Cal Newport, Carla Arena, Carol Black, Carol Broos, Carol Dweck, Carol Yeager, Caroline Le Poole, Carolyn Foote, Cathy Davidson, Cathy Nelson, Cecilia d'Oliveira, Chad Wick, Charles Fadel, Charles Hayes, Charles Mojkowski, Chris Bigenho, Chris Dede, Chris Denido, Chris Farina, Chris Guillebeau, Chris Lehmann, Chris Mercogliano, Chris O'Neal, Chris Runde, Christine DiPaulo, Christopher Chabris, Christopher Shamburg, Clarence Fisher, Clark Aldrich, Clay Shirky, Clint Robinson, Colette Cassinelli, Community, Connie Weber, Connie Yowell, Curtis Bonk, Cyberchase, Cyrus Rangan, Dale Stephens, Dan Pink, Dan Schawbel, Dan Willingham, Danah Boyd, Daniel Coyle, Daniel Howard, Daniel Lichtblau, Daniel Simons, Dave Cormier, Dave Dobias, Dave Edyburn, Dave Tosh, David Deubelbeiss, David Garland, David Grubin, David Kahn, David Loertscher, David Maxfield, David Mrazek, David Perkins, David Risher, David Shenk, David Thornburg, David Warlick, David Weinberger, David Wiley, David Wood, Debbie Abilock, Deborah Meier, Denise Pope, Denise Wolk, Dennis Littky, Design Squad, Diana Kimball, Diane Ravitch, Dick Gale, DK, Doan Winkel, Doc Searls, Don Smithmier, Don Tapscott, Donna Deeds, Doug Johnson, Doug Lemov, Douglas Rushkoff, Drew Davidson, Ed Gragert, Elaine Freedman, Eliza Licht, Elizabeth Kanna, Elizabeth Merritt, Elliot Washor, Eric Harrison, Eric Langhorst, Eric S. Raymond, Erica Goldson, Erin Reilly, Esther Wojcicki, Fenton L. Broadhead, Frances Jacobson Harris, Frans Johansson, Frederick Hess, Gailene Nelson, Gary Obermeyer, Gary Putland, Gary Small, Gary Stager, Gavin Dudenay, Gavin Dykes, George Couros, George Siemens, Gerald Aungst, Gina Bianchini, Glen Taylor, Gordon Bell, Gordon Dryden, Graham Glass, Gwyneth Jones, Halle Stanford, Heather Staker, Heidi Hayes Jacobs, Helen Barrett, Henry Eyring, Henry Jenkins, Henry Louis Gates, Jr., Hilton Theunissen, Holly Epstein Ojalvo, Holly Reynolds, Howard Gardner, Howard Rheingold, Hugh McGuire, Hunter Brown, Ian Jukes, Idit Harel Caperton, Inge de Waard, Ira David Socol, Ira Socol, Jackie Gerstein, James Bach, James Beeghley, James Gee, James Paul Gee, James Sloan, Jamie McMillin, Jamie Vollmer, Jane Krauss, Jane Nelsen, Jay Cross, Jean Johnson, Jean-Michel Costeau, Jeff Applegate, Jeff Elkner, Jeff Mao, Jeff Piontek, Jenifer Fox, Jennifer Dorman, Jenny Bradbury, Jerome Burg, Jerry Mintz, Jesse Moyer, Jim Bosco, Jim Burke, Jim Dachos, Jim Gemmell, Jim Groom, Jim Hirsch, Jim Knight, Jim Mayfield, Jim McQuillan, Jim Popham, Joe Fatheree, John "Maddog" Hall, John Chubb, John Hattie, John Hunter, John Katzman, John Palfrey, John Seely Brown, John Selmys, John Taylor Gatto, Jole Seroff, Jon Rappoport, Jonathan Finkelstein, Jonny Dyer, Jordan D. Brown, Joseph DiMartino, Joseph Grenny, Josh Cabat, Joyce Valenza, Judi Fusco, Judy FrescoPatty Shanks, Julie Evans, Julie Lindsay, Julie Wood, Julie Young, Karen Cator, Karen Fasimpaur, Karen Greenwood Henke, Karen Hume, Karl Speak, Kate Fridkis, Katherine Mackey, Katherine Prince, Kathleen Cushman, Kathleen McClaskey, Kathryn Keranen, Kathryn Moyle, Kathy Cassidy, Katie Cleary, Keith Devlin, Keith Krueger, Kelly Burgener, Kembrew McLeod, Kerry Purcell, Kevin Honeycutt, Kevin Johnson, Kevin Kelly, Khalid Smith, Kieran Egan, Kim Caise, Kiran Birsethi, Kirsten Olson, Kristian Still, Kristin Fontichiaro, Kristin Hokanson, Kyle Ruddick, Larry Augustin, Larry Cuban, Larry Ferlazzo, Larry Johnson, Laura Evans, Laura Grace Weldon, Laura Malbogat, Laura Taylor, Lauren Zucker, Laurence Peters, Laurette Lynn, Lee Crockett, Lee Rainie, Leland Anderson, Leonard Waks, Leslie Rule, Linda Darling Hammond, Lisa Cooley, Lisa Dabbs, Lisa Gillis, Lisa Nalbone, Lisa Nielsen, Lisa Thumann, Lorna Costantini, Lucas Gillespie, Lucy Gray, Lyn Malone, Madeline Levine, Maggie Tsai, Manny Hernandez, Marc Andreessen, Marc Prensky, Marc Tucker, Marcelo Rodrigues, Marcia Conner, Marcie Hull, Mark Bauerlein, Mark Fenske, Mark Surman, Mark Treadwell, Martin Dougiamas, Mary Ellen Dakin, Mary Maguire, Matt Levinson, Matt Montagne, Maurice Gibbons, Maya Frost, Melia Dicker, Michael Fullan, Michael Horn, Michael Issa, Michael Karnjanaprakorn, Michael LoMonico, Michael Moe, Michael Strong, Michael Wesch, Michelle Luhtala, Michelle Moore, Michelle Packansky Brock, Miguel Guhlin, Mike Huffman, Mike Lawrence, Mike Marriner, Mike Russell, Milton Chen, Mimi Ito, Mirabai Bush, Mitch Pearlstein, Mitch Resnick, Moises Roman, Monika Hardy, Nancy White, Nancy Willard, Neeru Khosla, Nicole Tucker-Smith, Nikhil Goyal, Noble Kelly, Ocean Robbins, Pam Moran, Pasi Sahlberg, Pat Farenga, Patrick Ferenga, Paul Kimmelman, Paul Peterson, Paul Thomas, Paulo Blikstein, Peggy George, Peggy Sheehy, Peter Brown, Peter Gray, Peter Jaszi, Peter W. Cookson, Jr., Phil Schlechty, Rachel Dretzin, Ragavan Srinivasan, Randy Orwin, Ray McNulty, Richard Halverson, Richard Stallman, RichardRebecca DuFour, Richie Norton, Rick Ruden, Rita Kop, Robert Arkiletian, Robert Epstein, Robert Young, Rodd Lucier, Roger Schank, Ron Ritchhart, Ron Wolk, Rushton Hurley, Ruth Reynard, Ruth Suehle, Sam Chaltain, Sandy Hirsh, Sarah Beeghley, Sarah McPherson, Sarah Robbins, Scot Osterweil, Scott Cameron, Scott McLeod, Scott Nine, Scott Rosenberg, Scott Sampson, Seth Godin, Shamblesguru (Chris Smith), Shane Lovellette, Shannon Miller, Sharon Peters, Shawn Adams, Sheila Gatling, Shelly Blake-Plock, Shelly Terrell, Sheryl Nussbaum-Beach, Sir Ken Robinson, Solveig Haugland, Stacey Roshan, Stephen Bezruchka, Stephen Downes, Steve Dembo, Steve Denning, Steve Wheeler, Steven Farr, Sue Waters, Sugata Mitra, Susan Lister, Susan Manning, Susan Patrick, Suzie Boss, Sylvia Martinez, Tammy Moore, Tara Hunt, Tasha Bergson-Michelson, Ted Kolderie, Terry, Terry Moe, Thomas Cook, Thomas Frey, Thomas Friedman, Tim Fahlberg, Tim Magner, Tim O'Reilly, Tim Wilson, Tom Cook, Tom Johnson, Tom Vander Ark, Tom Whitby, Tomaz Lasic, Tony Jackson, Tony Wagner, Tracey Wilen-Daugenti, Travis Alber, Troy Hicks, Turadg Aleahmad, Veronica Boix-Mansilla, Vicki Abeles, Vicki Davis, Vivien Stewart, Wayne MacKintosh, Wes Fryer, Will Richardson, William Fragakis, Yale Wishnick, Yong Zhao, and Zak Malamed.

Wednesday, August 14, 2019

Webinar - "Sexual Harassment of Library Staff" on September 17th



"SEXUAL HARASSMENT OF LIBRARY STAFF: RESPONDING TO INCIDENTS BY PATRONS OR OTHERS." A 60-minute webinar, recorded in a special Library 2.0 series with Dr. Steve Albrecht, held live on Tuesday, September 17th, 2019, at 4:00 pm Eastern Standard Time.
Register to attend live or to have access to the recordings by clicking on the "Join WEBINAR" on THIS PAGE.
You will need to be logged into Library 2.0--if you are not yet a member, you can join for free here.

OVERVIEW: The following questions come up in libraries around the country: “Why didn’t you tell your boss you were being sexually or racially harassed by a patron? Do your co-workers know about this? Why did you wait so long to report this? Can we ban a patron for this type of repeated behavior?”

The short answers are: “I was afraid or embarrassed”; “Yes, and they have their own stories to tell about being harassed”; “I didn’t want to cause problems; I just wanted it to stop”; and “Yes!”

Library staff members have the right to work in a workplace environment where the directors, managers, and supervisors: pay attention to harassment situations; listen to employee concerns; intervene and investigate as necessary; and use various HR or Code of Conduct-related tools, based on the severity of the incidents, to stop the problem.

Library leaders must create the kind of culture where employees aren’t afraid of or are unsure of how to report patron harassment; to help to manage staff fears on this issue; and be ready to take the right steps on behalf of their staffs. Staff members must have the courage to know how and when to tell their bosses (or HR, or their city/county/agency attorneys, among others) if they are being harassed by other patrons. In other words, we can’t fix what we don’t know about.

This 60-minute webinar-based training program is suitable for all library directors, managers, supervisors, and (full and part-time) employees.

KEY LEARNING POINTS DURING THE WEBINAR:
  • Pre-Quiz
  • The Big Picture: Boundaries, Behaviors, Support, and Consequences
  • The New Workplace: Expanding the Concept of “Protected Classes”
  • Hostile Work Environment Examples
  • Multiple Channels of Reporting
  • Harassment and Bullying by Patrons: Enough is Enough
  • When Does Flirting Go Too Far?
  • Stalking or Staring Behaviors by Patrons
  • Reviewing Your Agency Policy
  • Defining Sexual and Racial Harassment
  • Quid Pro Quo Harassment
  • Defining Workplace Bullying
  • The Perils of Gossip
  • Organizational Red Flags
  • The Supervisor’s Intervention Process
  • The Employee’s Reporting Process: Having the Courage to Tell the Truth
  • Avoiding Litigation
  • Safe E-Mail and Social Media Usage
COST: $99/person - includes access to the recording and access to the attendee discussion forum. For group discounts, to submit a purchase order, or for any registration difficulties or questions, email steve@learningrevolution.com.

TO REGISTER: Click on the "Join WEBINAR" button to the top right on THIS PAGE. You will first need to be a member of Library 2.0 (free) and be logged in. Please click "Sign Up" on the top right and we'll approve you quickly.

DR. STEVE ALBRECHT: As a trainer, speaker, author, and consultant, Dr. Steve Albrecht is internationally known for his expertise in high-risk HR issues. He specializes in workplace and school violence awareness and crisis response programs for private-sector firms, municipal and state government, K-12 schools, and colleges and universities. His clients include the two biggest municipal insurers in California.

In 1994, Dr. Albrecht co-wrote Ticking Bombs: Defusing Violence in the Workplace, one of the first business books on workplace violence. Besides his work as a conference presenter and keynote speaker, he appears in the media and on the Internet, as a source on workplace violence, security, and crime. His 21 business and police books include Library Security; Tough Training Topics; Added Value Negotiating; Service, Service, Service!; and Fear and Violence on the Job.

He holds a doctoral degree in Business Administration (D.B.A.), an M.A. in Security Management, a B.A. in English, and a B.S. in Psychology. He is board-certified in HR, security management, employee coaching, and threat assessment.

Thursday, August 08, 2019

Last Two Days Summer Sale | Rural Librarian Security Webinar Next Week | Emerging Technology Mini-Conference

Today and tomorrow are the last two days of the "Summer Sale on Library 2.0 Webinar Recordings." 

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All Library 2.0 webinar recordings are on sale for $45 (half-price or slightly less) when you purchase one full-priced recording, or if you have done so in the past. More information at Library20.com or CLICK HERE TO ORDER

The Library 2.0 webinar recordings include:


"SECURITY FOR RURAL LIBRARIANS: STAYING SAFE AT WORK WHEN HELP IS FAR."

This 60-minute webinar, recorded in a special Library 2.0 series with Dr. Steve Albrecht, held live next Tuesday, August 13th, 2019, at 4:00 pm Eastern Standard Time.

Register to attend live or to have access to the recordings by clicking on the JOIN WEBINAR here. You will need to be logged into Library 2.0--if you are not yet a member, you can join for free here.

OVERVIEW: If you define yourself as a Rural Librarian, see if these scenarios sound familiar:
  • A man comes in and asks you for the time. You tell him and he nods and goes to sit at a nearby table, where he just stares at you for the next two hours . . .
  • A woman comes in and tells you she is living on the streets. She asks if she can use your restroom. She goes inside and locks the door. An hour later and she’s still in there . . .
  • A group of local teenagers come into your library and start messing with your displays, rolling the book carts around, and making noise. You ask them to leave and they refuse . . .
  • A man who is angry at the county comes into your library to ask you for legal advice. When you tell him you cannot give him that type of help, he takes a gun out of his backpack and places it on the counter.
If you work in a city or county library in an active neighborhood in a larger community, you would know how to address each of these by getting help from a co-worker, by asking a supervisor to speak to these people, by disengaging and doing your work at another part of the facility, or even by going into a back room and calling the police from a safe place. However, if you work in a rural library location--which can be defined as having a police or sheriff’s response that could be 20 minutes to an hour away, working alone in the building, or working in a one-room facility, with only one way in or out--these options aren’t always available.

This webinar is here to help. MORE INFORMATION + TO SIGN UP HERE.



We're excited to announce our third Library 2.019 mini-conference: "Emerging Technology," which will be held online (and for free) on Wednesday, October 30th, from 12:00 - 3:00 pm US-Pacific Daylight Time (click for your own time zone).

Tomorrow’s technologies are shaping our world today, revolutionizing the way we live and learn. Virtual Reality, Augmented Reality, Artificial Intelligence, Machine Learning, Blockchain, Internet of Things, Drones, Personalization, the Quantified Self. Libraries can and should be the epicenter of exploring, building and promoting these emerging techs, assuring the better futures and opportunities they offer are accessible to everyone. Learn what libraries are doing right now with these cutting-edge technologies, what they’re planning next and how you can implement these ideas in your own organization.

This is a free event, being held live online and also recorded. MORE INFORMATION + TO REGISTER HERE.

Monday, August 05, 2019

Announcing the 2019 Global Education Conference | Global Collaboration Week | Partner + Member Support!




1. The 9th Annual Global Education Conference
2. Global Collaboration Week
3. Member and Partner Support!

1. The 9th Annual Global Education Conference (GEC)
November 18 - 20, 2019


The Global Education Conference Network's ninth annual world-wide collaboration on globally-connected education will take place around the clock starting Monday, November 18th, and continuing through Wednesday, November 20th. Mark your calendars now!

This conference is a collaborative, inclusive, world-wide community initiative involving students, educators, and organizations at all levels. Our activities are designed to significantly increase opportunities for connecting classrooms while supporting cultural awareness and recognition of diversity and educational access for all. For more information about the GEC and to access educational resources, click here to visit our online community.

This free event takes place entirely online around the clock from November 18 - 20, 2019. (And please consider supporting this work by making a donation--see below!).

This event is FREE to attend, but does require that you REGISTER!
Please register HERE

The GEC features thought leaders from the world of education and beyond, is completely free to attend, and all events take place online in webinar format. We invite you to join the 27,500 GEC community members (from 170+ countries) and actively participate in dozens of sessions focused on international education topics.

The Call for Proposals Is Open!

Proposals can be submitted until November 10, 2019, and we will begin accepting proposals on a rolling basis starting September 2, 2019. We encourage you to submit your proposal as early as possible because as soon as a proposal is accepted, you are given the ability to select from the available presentation times (the time choices become increasingly limited closer to the event).

You may submit more than one proposal. We encourage all to submit by following the detailed directions listed here. If accepted, you can present in your time zone at a time that is convenient to you!


2. Global Collaboration Week


Students, teachers, and organizations will get online to celebrate global collaboration during the week of September 23 - 27, as back-to-school season begins in the northern hemisphere.

During this week, experienced global educators and other professionals will design and host connective projects and events and invite public participation. The primary goals of this week-long event are to demonstrate the power of global connectivity in classrooms, schools, institutions of informal learning and universities around the world, and to introduce others to the tools, resources, projects, and networks that are available to educators today.

This is an opportunity for educators new to globally connected teaching and learning to participate in virtual activities designed by more experienced teachers. It's also a great way for educators running ongoing global projects to find project partners!

For more information and to sign up, go to globalcollaborationweek.org or see this informational flyer.

3. Member and Partner Support

We need your help to make our events possible!

In April of this year we moved to a member + partner support model. After ten years of holding fantastic grass-roots virtual events to help students, teachers, and organizations connect globally, we're asking our members and partners to help us fund the effort.

Please consider supporting us! We know that many of our members who are committed to global education face the same budget constraints that we do, so you do not have to contribute to stay a member of the conference network or attend our free events. However, for those that are in a position to help, we have created a structure for $10, $25, $50, $100, and $250 donations, with some fun ways of recognizing contributions.

Please click HERE to see the member-contribution information page that also allows you to contribute immediately.




We have also set up a structure for very-reasonable non-profit or non-commercial “partner” commitments. If your organization is open to helping in this way, or you represent a commercial organization wanting to help, please email steve@learningrevolution.com.

Our thanks to our premier partners:


Our thanks to our partners:


Here's to a more globally-connected world!

Steve + Lucy

Steve Hargadon
steve@learningrevolution.com
www.stevehargadon.com

Lucy Gray
lucy@lucygrayconsulting.com
www..lucygrayconsulting.com

Wednesday, July 24, 2019

Bring Dr. Albrecht to Speak | Big Summer Webinar Sale | Rural Librarian Security

A quick mid-summer note (for those in the northern hemisphere!) from the Library 2.0 webinar team. Details on each item below!
  • Dr. Steve Albrecht is available for local staff training
  • Starting August 5th we'll have a special summer sale on webinar recordings (five days only)
  • The "Security for Rural Librarians" webinar is August 13th



From Dr. Albrecht: "As a member of Library 2.0, I appreciate your attendance at our webinars! And your support of my 2015 ALA book, Library Security.

"Besides my webinar work, I also teach a live half-day staff training program called The Challenging Patron Workshop: Library Security, Safety, and Service at the Moments of Truth.

"I have taught this program around the country for the past 19 years. I continually update the material to match the current challenges I see in the news and hear when talking with library staffers. I'm often brought in for Staff Development days, library conferences, and other scheduled training days.

"You can see the workshop agenda here: https://bit.ly/2YINxnF. I often customize the content based on the biggest security challenges your staff face. In some libraries, it's the mentally ill patron or the
overly-aggressive homeless patron. For others, it's the drug or alcohol user or the entitled, angry, or sexually-harassing patron. I cover how to deal with all of these types, using good service skills and staying safe.

"I'm happy to talk about my workshop fees, your training needs, and to help you with the security issues your staff faces each working day. PS - One way to bring me in and share the cost is to invite your neighboring library systems to attend."

You can contact Dr. Albrecht at DrSteve@DrSteveAlbrecht.com.



We've had four great Library 2.0 webinars with Dr. Albrecht this past year: "How to Handle Challenging Patrons," "Stress Management for Library Staff," "Coaching Skills for Library Managers and Supervisors," and "Responding to an Active Shooter in the Library."

The week of August 5th, for five days only, if you purchase one of the Dr. Albrecht webinar recordings, you can get any of the others for half-price. Those individuals or organizations that have previously purchased a webinar or a recording, or who are purchasing the upcoming "Security for Rural Librarians," don't worry, we've got you covered--you are already qualified and will be able choose one or more additional recording to buy for half-price at that time. Details and purchase links will be available on Monday, August 5th, but we're letting you know now for those who need to arrange for purchase approval. Get the whole set! Five days only.



"SECURITY FOR RURAL LIBRARIANS: STAYING SAFE AT WORK WHEN HELP IS FAR."

This 60-minute webinar, recorded in a special Library 2.0 series with Dr. Steve Albrecht, held live on Tuesday, August 13th, 2019, at 4:00 pm Eastern Standard Time.

Register to attend live or to have access to the recordings by clicking on the JOIN WEBINAR here. You will need to be logged into Library 2.0--if you are not yet a member, you can join for free here.

OVERVIEW: If you define yourself as a Rural Librarian, see if these scenarios sound familiar:
  • A man comes in and asks you for the time. You tell him and he nods and goes to sit at a nearby table, where he just stares at you for the next two hours . . .
  • A woman comes in and tells you she is living on the streets. She asks if she can use your restroom. She goes inside and locks the door. An hour later and she’s still in there . . .
  • A group of local teenagers come into your library and start messing with your displays, rolling the book carts around, and making noise. You ask them to leave and they refuse . . .
  • A man who is angry at the county comes into your library to ask you for legal advice. When you tell him you cannot give him that type of help, he takes a gun out of his backpack and places it on the counter.
If you work in a city or county library in an active neighborhood in a larger community, you would know how to address each of these by getting help from a co-worker, by asking a supervisor to speak to these people, by disengaging and doing your work at another part of the facility, or even by going into a back room and calling the police from a safe place. However, if you work in a rural library location--which can be defined as having a police or sheriff’s response that could be 20 minutes to an hour away, working alone in the building, or working in a one-room facility, with only one way in or out--these options aren’t always available.

This webinar is here to help.

AUDIENCE: This webinar program is for all library employees who work in rural areas, as well as the library leadership that supervises these facilities, especially from a distance.

LEARNING OBJECTIVES:
  • Know how and when to use “high-risk customer service skills” with difficult or challenging patrons.
  • Being firm, fair, consistent, reasonable, and assertive in your application of your Code of Conduct. 
  • Trusting your intuition when working alone. Should you stay or go?
  • Setting up help systems: phone trees, code words, exit and evacuation plans.
  • Improving your physical security: panic alarms, OC pepper spray, better door hardware, remote locking devices, safe rooms.
  • The value of Security Incident Reports.
  • How to get better results from your law enforcement agencies.

COST: $98/person - includes access to the recording and access to the attendee discussion forum. For group discounts, to submit a purchase order, or for any registration difficulties or questions, email steve@learningrevolution.com.

TO REGISTER: Click on the JOIN WEBINAR button to the top right here. You will first need to be a member of Library 2.0 (free) and be logged in. Please click "Sign Up" on the top right and we'll approve you quickly.



See you online!

Steve

Steve Hargadon
http://www.stevehargadon.com
https://www.twitter.com/stevehargadon

Monday, July 22, 2019

Announcing the Library 2.0 "Emerging Technology" Mini-Conference



We're excited to announce our third Library 2.019 mini-conference: "Emerging Technology," which will be held online (and for free) on Wednesday, October 30th, from 12:00 - 3:00 pm US-Pacific Daylight Time (click for your own time zone).

Tomorrow’s technologies are shaping our world today, revolutionizing the way we live and learn. Virtual Reality, Augmented Reality, Artificial Intelligence, Machine Learning, Blockchain, Internet of Things, Drones, Personalization, the Quantified Self. Libraries can and should be the epicenter of exploring, building and promoting these emerging techs, assuring the better futures and opportunities they offer are accessible to everyone. Learn what libraries are doing right now with these cutting-edge technologies, what they’re planning next and how you can implement these ideas in your own organization.

This is a free event, being held live online and also recorded.
REGISTER HERE
to attend live and/or to receive the recording links afterward.
Please also join this Library 2.0 network to be kept updated on this and future events.

We invite all library professionals, employers, LIS students, and educators to participate in this event. The call for proposals is now open.

Participants are encouraged to use #library2019 and #libraryemergingtech on their social media posts leading up to and during the event.

KEYNOTE PANEL:


Christina Mune
Associate Dean of Innovation and Resource Management, University Library at San Jose State University
@bibliopathic

Christina Mune is the Associate Dean of Innovation and Resources Management at San Jose State University's King Library. Her passion is supporting discovery, creativity and digital scholarship by designing technology-enabled spaces and services in libraries. She is currently working on her upcoming book Libraries Supporting Online Learning: Digital Literacy, Open Access and Local Connectivity from ABC-CLIO. Her research interests include online instructional design, discovery and digital literacy.
https://www.linkedin.com/in/christinamune/



Jim Hahn
Associate Professor, Orientation Services & Environments Librarian
@phobiaofthis

Jim Hahn is an Associate Professor in the Undergraduate Library at the University of Illinois. His research into technology-enhanced learning has led to many software development projects within library settings and provides unique insights into new student’s expectations and needs and helps inform the work that he does as the Orientation Services and Environments Librarian for undergraduate students at the University of Illinois. He founded and manages the Minrva project (https://minrvaproject.org) and currently serves as project PI for a research & development grant funded through the University of Illinois Campus Research Board, entitled, “Information and Environment: Integration of an IoT-powered recommender system within the FOLIO open source platform,” the aims of which are to incorporate Internet of Things functionality into a FOLIO wayfinder application (https://github.com/minrva/ui-wayfinder) and make the resulting software available in the open source.
www.library.illinois.edu



Ida Joiner
Librarian at the Universal Academy, TX
@ida_joiner

Ida Arlene Joiner is the Senior Librarian at the Universal Academy in Texas. She is the author of the book Emerging Library Technologies: It's Not Just for Geeks (Elsevier, 2018). Her forthcoming book on Drones in Libraries will be available in July 2020 (Elsevier). Ida has published numerous articles on emerging technologies. She is an international and national presenter on emerging technologies. Ida is a member of MIT’s Technology Review Global Panel. She discussed Are Drones Coming to Your Library on the Drone Radio Show. Ida is currently pursuing doctoral studies in Texas Wesleyan University’s Curriculum and Instruction program. She is a member of LITA’s Information Technology and Libraries board where she peer reviews articles for their peer reviewed open source journal. Ida peer reviews technology-related book proposals for Elsevier. She formerly co-chaired the Publications Committee for ALA’s International Relations Roundtable (IRRT). Ida holds her MLIS from the University of Pittsburgh and a BA degree in Business Management from Chatham University. Her research focuses on emerging technologies such as drones, robotics, driverless vehicles, artificial intelligence, augmented/virtual reality, and their use in libraries and education. In her role as a project management consultant, Ida saved PNC Bank, PPG, Tucker Arensberg, Las Colinas Cancer, and Texas Breast Care thousands of dollars in technical and training costs.
https://www.linkedin.com/in/idajoiner/



Bohyum Kim
CTO & Associate Professor, University of Rhode Island Libraries
@bohyunkim

Bohyun Kim is the Chief Technology Officer and an Associate Professor at the University of Rhode Island Libraries. She is the author of two books, Understanding Gamification and Library Mobile Experience: Practices and User Expectations and the founding editor of ACRL TechConnect Blog. She is the Past-President of the Library and Information Technology Association (LITA) and serves on the advisory boards and committees of the ALA Office for Information Technology Policy, San Jose State University School of Information, and Library Pipeline. She holds a MA in philosophy from Harvard University and a MSLIS from Simmons College.
http://www.bohyunkim.net

MORE INFORMATION:
The School of Information at San José State University is the founding conference sponsor. Please register as a member of the Library 2.0 network to be kept informed of future events. Recordings from previous years are available under the Archives tab at Library 2.0 and at the Library 2.0 YouTube channel.

Tuesday, June 18, 2019

Library 2.0 Webinar - "Security for Rural Librarians" on August 13th



"SECURITY FOR RURAL LIBRARIANS: STAYING SAFE AT WORK WHEN HELP IS FAR."

Join us for a 60-minute webinar, recorded in a special Library 2.0 series with Dr. Steve Albrecht, live on Tuesday, August 13th, 2019, at 4:00 pm Eastern Standard Time. 



Register to attend live, or to have access to the recordings, by clicking on the JOIN WEBINAR button HERE.
(
You will need to be logged into Library 2.0--if you are not yet a member, you can join for free here.)

OVERVIEW: If you define yourself as a Rural Librarian, see if these scenarios sound familiar:
  • A man comes in and asks you for the time. You tell him and he nods and goes to sit at a nearby table, where he just stares at you for the next two hours . . .
  • A woman comes in and tells you she is living on the streets. She asks if she can use your restroom. She goes inside and locks the door. An hour later and she’s still in there . . .
  • A group of local teenagers come into your library and start messing with your displays, rolling the book carts around, and making noise. You ask them to leave and they refuse . . .
  • A man who is angry at the county comes into your library to ask you for legal advice. When you tell him you cannot give him that type of help, he takes a gun out of his backpack and places it on the counter.
If you work in a city or county library in an active neighborhood in a larger community, you would know how to address each of these by getting help from a co-worker, by asking a supervisor to speak to these people, by disengaging and doing your work at another part of the facility, or even by going into a back room and calling the police from a safe place. However, if you work in a rural library location--which can be defined as having a police or sheriff’s response that could be 20 minutes to an hour away, working alone in the building, or working in a one-room facility, with only one way in or out--these options aren’t always available.

This webinar is here to help.

AUDIENCE: This webinar program is for all library employees who work in rural areas, as well as the library leadership that supervises these facilities, especially from a distance.

LEARNING OBJECTIVES:
  • Know how and when to use “high-risk customer service skills” with difficult or challenging patrons.
  • Being firm, fair, consistent, reasonable, and assertive in your application of your Code of Conduct. 
  • Trusting your intuition when working alone. Should you stay or go?
  • Setting up help systems: phone trees, code words, exit and evacuation plans.
  • Improving your physical security: panic alarms, OC pepper spray, better door hardware, remote locking devices, safe rooms.
  • The value of Security Incident Reports.
  • How to get better results from your law enforcement agencies.

COST: $98
/person - includes access to the recording and access to the attendee discussion forum. For group discounts, to submit a purchase order, or for any registration difficulties or questions, email steve@learningrevolution.com.

TO REGISTER: Click on the JOIN WEBINAR button HERE. You will first need to be a member of Library 2.0 (free) and be logged in. Please click "Sign Up" on the top right and we'll approve you quickly.
DR. STEVE ALBRECHT
Dr. Steve Albrecht has trained library audiences for 19 years. In 2015, the ALA published his book, Library Security. He holds a doctoral degree in Business Administration, an MA in Security Management, a BS in Psychology, and a BA in English. He is board certified in HR, security, coaching, and threat management. He worked for the San Diego Police Department for 15 years. He has written 21 books on business, security, and criminal justice subjects.