Thursday, February 28, 2019

Library 2.0 Webinar - Stress Management for Library Staff: Real Tools for Work and Life Balance


"STRESS MANAGEMENT FOR LIBRARY STAFF: REAL TOOLS FOR WORK AND LIFE BALANCE"


A 60-minute webinar recorded in a special Library 2.0 series with Dr. Steve Albrecht, held on Thursday, March 21st, 2019, at 4:00 pm Eastern Standard Time. 


In these interesting times, stress certainly can affect us in a lot of ways, both personally and professionally.  Whether it’s from stress on or off the job, there is no shortage of situations, people, or conflicts that can attack your mind and body from the inside out. This 60-minute webinar session will provide you with strategies to help you cope with what’s on your “Bug List.” Using the
BREADS stress management tool, Dr. Steve Albrecht will discuss getting better balance, boundaries, and control.

The key to realistic stress management is your use of the
BREADS model in your daily life: Breathing | Relaxation | Exercise | Attitude | Diet | Sleep. The last part of this program will include a quick and easy relaxation exercise led by Steve.

Audience
: All library and school employees.

Learning Objectives
: Is All Stress Bad For You? | Stress and Your Body | The Business Impact of Stress | Making Your Bug List | The Personal Side of Stress | The List of Seven Choices | Mind + Body Reactions | Cutting Out Toxic People | BREADS | A Focused Relaxation Technique.

A participant in Steve's Coaching Webinar: "It truly was a great session."

DR. STEVE ALBRECHT: Dr. Steve Albrecht has taught his half and full-day workshops for thousands of library managers, supervisors, and employees around the country. He is best known for his ALA 2015 book, Library Security, and his programs on library safety and security. 

Steve holds a coaching certificate from the Fielding Graduate Institute, as well as a doctoral degree in Business Administration, an M.A. in Security Management, a B.S. in Psychology, and a B.A. in English. He is board certified in HR, security management, employee coaching, and threat assessment.

He has written 21 books on business, security, and law enforcement subjects.

COST: $74/person - includes access to the live session as well as the recording, access to the attendee discussion forum, and a certificate of attendance. (For group or other purchases, to submit a purchase order, or for any registration difficulties or questions, email steve@learningrevolution.com.

TO REGISTER: Click on the JOIN WEBINAR button to the top right. You will first need to be a member of Library 2.0 (free) and be logged in. Please click "Sign Up" on the top right and we'll get you approved quickly.

PAST WEBINARS AVAILABLE TO PURCHASE:




Wednesday, February 27, 2019

Announcing the Library 2.019 "Open Data" Mini-Conference - June 5th


We're excited to announce our second Library 2.019 mini-conference: "Open Data," which will be held online (and for free) on Wednesday, June 5th, from 12:00 - 3:00 pm US-Pacific Daylight Time (click for your own time zone).

Local, state and federal governments are releasing data - the public's data - in new ways. Property maps, 311 data, school quality information and census statistics - all of these are examples of open data that give people the tools they need to learn and advocate for their causes. This web conference will explore how librarians are using open data, teaching others about it, and even creating it. You’ll learn about tools you can implement in your own library and hear stories from libraries that have partnered with their local and state governments. Armed with practical tools and experiences, you’ll be ready to start diving into open data to help your library and community!

This is a free event, being held live online and also recorded.
REGISTER HERE
to attend live and/or to receive the recording links afterward.
Please also join this Library 2.0 network to be kept updated on this and future events.

We invite all library professionals, employers, LIS students, and educators to participate in this event. The call for proposals opens on Friday, March 1st.

Participants are encouraged to use #library2019 and #libraryopendata on their social media posts leading up to and during the event.

KEYNOTE PANEL: (organized and moderated by Anne Neville-Bonilla and Will Saunders - more to come!)



Anne Neville-Bonilla
Director, of the California Research Bureau, California State Library

Anne Neville-Bonilla is director of the California Research Bureau where she and her team develop non-partisan, independent research for the Governor and Legislature. As part of the California State Library’s Executive team, she is co-director a Knight Foundation grant to support open data literacy in public libraries and communities and serves on the board of CENIC, California’s research and education broadband network. Previously, she directed the State Broadband Initiative at the National Telecommunications & Information Administration (NTIA) at the US Department of Commerce. At NTIA, she was responsible for the National Broadband Map, the largest open dataset of its kind, and $300M in grants to support the digital economy. Before this she was a Global Leadership Fellow at the World Economic Forum in Geneva, Switzerland, and prior to this served as Assistant Secretary for Economic Development and Technology for the State of California. Anne served as a Senate Fellow and as an AmeriCorps*VISTA volunteer, founding a community technology training center in San Diego. Anne holds an MPA from the University of Southern California and a BA (Hons) from the University of North Carolina at Chapel Hill.




Wilford (“Will”) Saunders
Open Data Guy, State of Washington Office of Privacy & Data Protection

Will Saunders leads the State of Washington's Open Data program in the Office of Privacy and Data Protection. He has worked on communications and technology issues for the state since 2005, including telephone regulation, broadband, economic development, central services management, data governance and technology assessment. He is a co-author of Data Equity for Main Street, an open data curriculum for public libraries, and co-sponsor of a variety of civic technology projects including BCAT – the Broadband Community Assessment Toolkit. A graduate of Bowdoin college and the University of Maine School of Law, he is admitted to the bar in Washington and Maine, and serves on the board of OBee Credit Union.


MORE INFORMATION:
The School of Information at San José State University is the founding conference sponsor. Please register as a member of the Library 2.0 network to be kept informed of future events. Recordings from previous years are available under the Archives tab at Library 2.0 and at the Library 2.0 YouTube channel.

Tuesday, February 19, 2019

Thursday Webinar - "Library Advocacy: Everyday Marketing Tools and Techniques" with Dr. Sue Alman


Please consider joining us for this special Library 2.0 75-minute webinar (live and recorded) with Dr. Sue Alman, this Thursday, February 21st, 2019, at 4:00 pm Eastern Standard Time. You do not need to attend the live session to purchase this webinar, but doing so allows you to participate in the Q+A.

OVERVIEW: Library marketing can be effective without the expense of hiring a marketing and PR firm. Promoting the library can be a fun and productive task for all employees and library users IF time is spent on developing a communication plan and providing content for print materials, social media, and word-of-mouth interactions.

In this Webinar, you will learn some ways to advocate your library's resources and services for your constituencies of users, non-users, and administrators/funders. This speed-marketing session will provide an overview of the need to have a communications plan for sending your messages to the intended audiences through a variety of mediums, and WOM (Word-of-Mouth) marketing, social media, and print formats will be discussed. At the end of the session, participants will have ideas about ways to create a library buzz online, f2f, and inside/outside the library.

AUDIENCE: This program is suited to all levels of library staff and administrators who interact with users, non-users, and internal and external funders. However, it is the responsibility of organizational leaders to develop the communication strategies and messages that others will deliver to the constituencies.

COST: $95/person - includes access to the live session as well as the recording, access to the attendee discussion forum, and a certificate of attendance. (For group or other purchases, please email steve@learningrevolution.com.)

TO REGISTER: Click HERE and then click on the "JOIN WEBINAR" button to the top right. You will first need to be a member of Library 2.0 (free) and be logged in. Please click "Sign Up" on the top right and we'll get you approved quickly. To submit a purchase order, or with any registration difficulties, questions, or interest in group rates, contact steve@learningrevolution.com.

LEARNING OBJECTIVES: 
  • To recognize the components that are needed to develop a communications plan for your library
  • Identify resources and services offered by your library that need to be promoted
  • Determine group(s) of users, non-users, or funders that need to know about library successes
  • Explore methods that should be used to advocate the library: print materials; social media; conversation starters; and, 1-minute elevator speeches
  • Understand how to teach staff to be frontline advocates for your branch library.
  • Create a bi-weekly or monthly message(s) to promote your library and its resources/services to the target audience(s).

DR. SUE ALMAN

Dr. Sue Alman has taught graduate courses, webinars, and workshops in marketing and public relations for libraries for nearly 20 years, and her students have created award-winning marketing and PR projects.  Dr. Alman’s book, Marketing for Libraries, is in its second edition.
Sue earned her PhD from the University of Pittsburgh and has held positions in a variety of library types. Prior to her appointment as a full-time faculty member at the San Jose State University iSchool in 2012, Sue coordinated the Library Associates Program (University of Michigan) and the LIS online program (University of Pittsburgh.)  As an online educator she developed and offered a MOOC for the SJSU iSchool, and she coordinated two Library 2.0 online conferences, The Emerging Future (2015) and Blockchain (2018). 

Tuesday, February 12, 2019

March 13th Library 2.0 Mini-Conference "Shaping the Future of Libraries with Instructional Design"




We hope you'll consider joining our first Library 2.019 mini-conference: "Shaping the Future of Libraries with Instructional Design," which will be held online (and for free) on Wednesday, March 13th, from 12:00 - 3:00 pm US-Pacific Daylight Time (click for your own time zone). You can also watch the recordings at any time by signing up.

(We have had an incredible response to this program, but there are no registration limitations, so sign right up! At the bottom of this email is a list of the general sessions that have currently been accepted.)

This is a conference for librarians, instructional designers and educators to share their work and challenges, as well as for those who believe in the value of integrating instructional design into their practice to help them innovate and evolve library services for the future. We invite all library professionals, employers, LIS students, and educators to participate in this event.

This is a free event, being held live online and also recorded.
REGISTER HERE
to attend live and/or to receive the recording links afterward.
Please also join the Library 2.0 network to be kept updated on this and future events.

Instructional Designers, technologists, and online learning specialists are in high demand across all levels of education as it shifts online. In 2004, the Blended Librarians Online Learning Community was established to promote the adoption of instructional design and technology as a vital skill set for librarians seeking to more deeply integrate their teaching and learning initiatives into the curriculum and community. Since then, instructional design and dedicated staff positions to support it, have become more commonplace in and critical to libraries, particularly at colleges and universities, but they are by no means ubiquitous.

This edition of Library 2.019 will bring together the community of librarians, instructional designers and other educators whose work happens at the intersection of instructional design, educational technology, learning, and libraries. This is also a conference for those wanting to learn more about how instructional designers are advancing the educational mission of their libraries and institutions, how the latest innovations in educational technology are being applied in libraries and classrooms, and what we can expect as instructional design and technology transitions from a peripheral to core function within libraries. While the future of libraries may be uncertain and unpredictable, this is an opportunity to explore how library professionals and their colleagues can shape it through the application of instructional design and technology.

Participants are encouraged to use #library2019 and #libraryid on their social media posts leading up to and during the event.

KEYNOTE PANEL: (organized and moderated by John Shank and Steven Bell)



Dana Bryant
Lead Instructional Technologist for Academic Technology Services, Woodruff Library, at Emory University

Dana Bryant, Ph.D., is the Lead Instructional Technologist for Academic Technology Services, Woodruff Library, at Emory University. Dr. Bryant has 12+ years of faculty instructional design support and undergraduate teaching experience, all while engaging in scholarship and research. Previous roles include Science Education Technology Specialist, Howard Hughes Medical Institute, at Spelman College and Instructional Designer at Emory’s Rollins School of Public Health, in the Center of Public Health Preparedness. In her current role, Dr. Bryant focuses on promoting best practices in course design for higher education, instructional support for Emory’s learning management system (Canvas), and managing the Instructional Design + Technology Community of Practice (IDTCoP) for faculty, support professionals and course content developers across Emory University and Emory Healthcare. Dr. Bryant is an active member of Educause, and the Online Learning Consortium (OLC); she also served as an Exemplary Course Program reviewer for Blackboard, Inc. She has a Ph.D. in Instructional Technology from Georgia State University, and earned an M.S. and BS in Industrial Engineering/Human Computer Interaction from University of Alabama and North Carolina A+T State University, respectively.
https://www.linkedin.com/in/dana-bryant-phd-36078b29/




Michael Flierl
Assistant Professor of Library Science, Purdue University

Michael Flierl is an Assistant Professor of Library Science and Learning Design Specialist at Purdue University Libraries and School of Information Studies. In this position, he aims to enable Purdue students in transition (e.g. first-year and international students) to use information intentionally and creatively to learn. His research interests include informed learning, self-determination theory, and student-centered teaching and learning environments. He has published in Library + Information Science Research, portal: Libraries and the Academy, and The Journal of Academic Librarianship.
https://www.lib.purdue.edu/people/mflierl




Lindsay O'Neill
Faculty, California State University, Fullerton’s Master of Science in Instructional Design and Technology Program

Lindsay O'Neill is a faculty member in California State University, Fullerton’s Master of Science in Instructional Design and Technology program. She was previously the Instructional Design Librarian at the campus’ Pollak Library. Lindsay holds a Master of Education, specializing in Educational Technology/Instructional Design, as well as a Master of Library and Information Science. Under her side business, Lone Pine Learning, Lindsay consults and trains faculty and librarians on effective pedagogy, instructional design, educational technology, elearning development, open licensing, and accessibility.
http://lonepinelearning.com/




Steven J. Bell (moderator)
Associate University Librarian for Research and Instructional Services at Temple University

Steven J. Bell is the Associate University Librarian for Research and Instructional Services at Temple University. He writes and speaks about academic librarianship, learning technologies, library leadership, textbook affordability, higher education, design thinking and user experience. Steven is a past-president of ACRL. He currently writes at Designing Better Libraries, a blog about design thinking and library user experiences. He authors weekly columns for Library Journal Academic Newswire, "From the Bell Tower" and "Leading From the Library." He is co-author of the book “Academic Librarianship by Design” and editor of the book “Crucible Moments: Inspiring Library Leadership.” Steven is an adjunct instructor for San Jose State University's iSchool where he teaches the Design Thinking seminar.
http://stevenbell.info




John D. Shank (moderator)
Head of the Boscov-Lakin Information Commons + Thun Library at Penn State University Libraries

John D. Shank is currently the Head of the Boscov-Lakin Information Commons + Thun Library. He was one of the first Instructional Design Librarians in the country and was promoted to the rank of Full Librarian in 2013. He also is the founding Director of The Center for Learning + Teaching at Penn State Berks. Prior to his appointment in July 2001, he held positions at Bryn Mawr, Haverford, and Montgomery County Community College. He was selected by Library Journal in 2005 as a Mover and Shaker.

His responsibilities include teaching, administration, research, and service. He has taught courses on Communications + Information Technology as well as Culture + Technology. His faculty development efforts include developing the Berks Educational Technology Grant Curriculum Program in 2002. Over the past decade he has directed more than 90 grant projects that have been awarded to 60 faculty, initially impacting over 100 courses and more than 3500 students. These initiatives focus on enhancing teaching pedagogy and the learner-centered educational environment. His research interests include the role, use, and impact of instructional technologies in higher education, online teaching and academic libraries.

He has given hundreds of presentations at conferences, meetings, webinars, and workshops. Additionally, he has authored and coauthored books, book chapters, and articles that focus on library integration into learning management systems, Learning Objects (OERs + Interactive Learning Materials), and the development of instructional design librarian positions. He is the co-founder and Advisory Board Co-Chair of the Blended Librarian Online Community (http://blendedlibrarian.learningtimes.net/), as well as a reviewer for the Journal College + Research Libraries.
https://about.me/BlendedLibrarian


GENERAL SESSIONS (you'll be able to attend live or watch the recordings of any of the following):

Ad hoc instructional design: Being an internal consultant
Thomas Weeks, MLIS, MS (IDT), Reference and Instruction Librarian, Reese Library, Augusta University

An Accidental Instructional Design Librarian
Jade Geary, Instructional Design Librarian, University of South Carolina, Thomas Cooper Library

Bootstrapping an Instructional Design Librarian Position
Pam Gladis, University Librarian, Southwest Minnesota State University, McFarland Library | Kate Borowske, Instructional Design Librarian

Collaborating Deeply: Librarian and Instructional Technology Partnerships
Rebecca Johnson, Virtual Instruction + Emerging Technologies Librarian, Manchester University + Private Academic Library Network of Indiana (PALNI) | Noah Brubaker, PALNI Associate Director

Collaborating in the cold: connecting learners across a Canadian province
Josh Seeland, ACC Library, Assiniboine Community College | Lynn Cliplef (Faculty Development Coach) | Caitlin Munn (Director, Learning Commons)

Designing, Delivering, and Evaluating an Interactive Online Learning Experience
Matthew LaBrake, Senior Director, Online Library + Technology Services, Berkeley College | Amanda Piekart, Director, Research + Instructional Services

Gamifying Instruction: Breakouts and Badges!
Dr. Brenda Boyer, Kutztown Area School District and Rutgers University

Improving Library Tutorials: The Multimedia Design Principles
Darlene Aguilar, Instructional Design Librarian, Loyola Marymount University

Incorporating Instructional Design Principles to Create Faculty Development Programming
Jane Hammons, Teaching and Learning Engagement Librarian, Ohio State University

Normalizing Universal Design for Learning in Library Instruction
Samantha Cook, Instructional Design Librarian, University of Wyoming Libraries | Kristina Clement, Student Success Librarian

Supporting Learning Technology Initiatives by using Backward Design and the Reference Interview
Jacqueline Burger, Associate Professor, Learning Technologies Librarian, Bucks County Community College

The Intersection of Instructional Design and Libraries
Leanna Fry Balci, Instructional Design Librarian, Brigham Young University | Matt Armstrong, Innovation and Online Learning Assistant

Trial + Error: Using Articulate Storyline to build interactive learning modules for information literacy instruction
Stephanie A. Jacobs, Blended Instructional Design Librarian at the University of South Florida

Two Times an Instructional Design Librarians
Maya Hobscheid, Instructional Design Librarian, Grand Valley State University

Using a Quality Course Framework to Design Instruction and Librarian-Faculty Collaboration Tools
Donna H Ziegenfuss

When a Hurricane Blows Your Instruction Online
Tammy Ivins, Online + Distance Education Librarian, University of North Carolina Wilmington (UNCW)


MORE INFORMATION:
The School of Information at San José State University is the founding conference sponsor. Please register as a member of the Library 2.0 network to be kept informed of future events. Recordings from previous years are available under the Archives tab at Library 2.0 and at the Library 2.0 YouTube channel.

Monday, January 28, 2019

The Parenting 2.0 Workshop - Helping You Become the Parent You Want to Be!

[Please distribute where you feel appropriate! This is a Steve Hargadon / Learning Revolution event.]

Hello, Devoted Parent!

Do you sometimes feel worried and discouraged, or maybe even helpless, hopeless, despairing, and defeated? Do you worry you might actually be "messing up" your child?!

We believe that being a parent is the hardest, but the most rewarding, thing we do in our lives. You can feel hope and confidence again as a parent, knowing that there is a good path forward and that you’re doing the best for your child. 

In our work with parents, we find that almost everybody has at least one parenting challenge that they are anxious to solve. "Please just give me a tool to fix this problem I'm having..." is something we hear a lot! Our Parenting 2.0 Workshop is designed to help you build up your mental and emotional parenting "tool set" so that you feel more confident and capable of being the parent you want to be!

We hope you will consider joining us for this six-week online, video-conference program. You can attend the sessions live and interact with us and with others, or you can choose to just watch the recordings. Either way, we think you'll find that there are simple steps you can take to be a more confident and positive parent.

We look forward to helping you!

Paul Peterson
Steve Hargadon



THE PARENTING 2.0 WORKSHOP
60-minute live sessions (also recorded) on Tuesdays, starting February 19, 2019, for six weeks from 9:00 - 10:00 pm Eastern Time (6:00 - 7:00 pm Pacific / 7:00 - 8:00 pm Mountain / 8:00 - 9:00 pm Central). Live with each session recording posted later that same night.


COST:

$99 per person / $150 for a couple

REGISTRATION:
To register for the workshop, please click on the "Sign Up" button at www.Parenting20.com. You can pay by credit card. To take advantage of the "couple/partners" discount, or with any questions, email steve@learningrevolution.com.

OVERVIEW:
"Parenting 2.0" is about parenting at a higher level. Most parents are doing a better job than they give themselves credit for, and a big part of our Parenting 2.0 workshop is helping you to recognize what you're already doing well, and then to strengthen and build on those things.

Parenting at a higher level also means gaining new perspectives on parenting, and we'll dive deeply into ways that small and simple changes in how we think can dramatically improve our happiness and our family life.

Finally, Parenting 2.0 also recognizes that we live in a new, connected, online and social world--and so do our children. We'll discuss the critical decisions and methods for parenting to create peace and fulfillment in our electronically-saturated era, which often produces the opposite of peace and fulfillment for most people.

OUTLINE:
  • Week 1: "YOUR PARENTING STORY"
    We all have a "story" of what parenting is. We'll explore our own stories, the stories of our parents and significant others, and our cultural stories of parenting. Once you realize that you have a story, you begin to have some control over it. We'll explore the ways in which stories can be "broken" or harmful, how to repair or re-write them, and how this relates to "Parenting 2.0."
  • Week 2: "NAMASTE PARENTING"
    The word "Namaste" is a customary Hindu greeting that has been popularized because it conveys something very significant. One translation is "the divine in me recognizes the divine in you." When we start with a core belief in the inherent worth and value of ourselves and our children, it helps us to see and act in ways that accomplish what we really want with our children.
  • Week 3: "THE SCIENCE OF (LITTLE) PEOPLE"
    There is so much science about how we and our children learn and feel and act that can be really helpful to parenting. We'll talk about temperament, attachment, and attunement as core ways to understand our children and our relationships with them. We'll also explore how this can help us guide our children through their school and life experiences.
  • Week 4: "IT'S ACTUALLY ABOUT YOU"
    This week we'll explore one of the hardest, but most rewarding, things we learn about parenting: that helping our children is more about changing ourselves than it is about changing them. We save this for week four because sometimes we're not ready to hear that until we've dug a little deeply and are comfortable being honest with ourselves. This session is a life-changer.
  • Week 5: "BUILDING CAPABLE PEOPLE"
    What do we really want to accomplish as parents? What is our ultimate hope for our children? Is it to help our children navigate the world and to then become happy, healthy, and productive in their own lives? Being clear about our long-term goals helps us focus on the ways that we can accomplish them, facilitates building a culture in our families that is a lasting gift and legacy to our children, and helps them to craft their own family and parenting stories.
  • Week 6: "WORLD 2.0"
    Just as television dramatically shifted the world of families and parenting for most of our own parents, we're experiencing even more monumental changes to our lives and our children's lives with the advent of the Internet, mobile devices, and social media. Our previous sessions provide us some grounding for having confidence that we can manage the many social and emotional challenges of "World 2.0," and help our children to learn how to self-manage, survive, and thrive in this new world.
HOSTS

Paul Peterson: I'm interested in fostering wellness and health through conversation, hypnosis, and experiential practices like meditation, body movement, and art. I'm a Licensed Associate Marriage and Family Therapist in Arkansas and run my own private practice in Bella Vista. I've published research in a national therapy journal and been invited to present research at two national conferences. I continually try to expand my understanding of how humans change, mostly through wrangling my toddler twins and picking the brain of my brilliant and beautiful wife. And, of course, through study, research, and practice. More at paulwpeterson.com.

Steve Hargadon: My wife and I are the parents of four now-grown children (the oldest of whom is married to Paul!) and the grandparents to four grandchildren. I run large online educational conferences for teachers and librarians, and I started some of the first modern social networks for education. More on my professional site at stevehargadon.com.

Thursday, January 24, 2019

Two New Library 2.0 Webinars: Library Advocacy + Marketing | Coaching Skills for Managers + Supervisors | ALSO: Active Shooter Response Recording

We have two new Library 2.0 Webinars coming up in February.

First is the return of Dr. Steve Albrecht with "Coaching Skills for Library Managers and Supervisors: Getting Better Performance and Behavior From Your Employees One Meeting at a Time" on February 11th.

Then, being announced today, is "Library Advocacy: Everyday Marketing Tools and Techniques" with Dr. Sue Alman on  February 21st.


More details on both are below. Registering for one of the Library 2.0 Webinars gives you access to the live Webinar, as well as any-time access to the recording afterward. To submit a purchase order, or with any registration difficulties, questions, or interest in group rates, contact steve@learningrevolution.com.

The recording of Dr. Albrecht's "Responding to an Active Shooter in the Library: Protecting Patrons and Staff From a Rare But Catastrophic Event" is still available here. ("The active shooter training was fantastic!" said a participant who then bought a site license for all her staff.)



"LIBRARY ADVOCACY: EVERYDAY MARKETING TOOLS AND TECHNIQUES"

A 75-minute webinar (live and recorded) in a special Library 2.0 series with Dr. Sue Alman, being held on Thursday, February 21st, 2019, at 4:00 pm Eastern Standard Time. You do not need to attend the live session to purchase this webinar, but doing so allows you to participate in the Q+A.

OVERVIEW: Library marketing can be effective without the expense of hiring a marketing and PR firm. Promoting the library can be a fun and productive task for all employees and library users IF time is spent on developing a communication plan and providing content for print materials, social media, and word-of-mouth interactions.

In this Webinar, you will learn some ways to advocate your library's resources and services for your constituencies of users, non-users, and administrators/funders. This speed-marketing session will provide an overview of the need to have a communications plan for sending your messages to the intended audiences through a variety of mediums, and WOM (Word-of-Mouth) marketing, social media, and print formats will be discussed. At the end of the session, participants will have ideas about ways to create a library buzz online, f2f, and inside/outside the library.

DR. SUE ALMAN has taught graduate courses, webinars, and workshops in marketing and public relations for libraries for nearly 20 years, and her students have created award-winning marketing and PR projects.  Dr. Alman’s book, Marketing for Libraries, is in its second edition.

Sue earned her PhD from the University of Pittsburgh and has held positions in a variety of library types. Prior to her appointment as a full-time faculty member at the San Jose State University iSchool in 2012, Sue coordinated the Library Associates Program (University of Michigan) and the LIS online program (University of Pittsburgh.)  As an online educator she developed and offered a MOOC for the SJSU iSchool, and she coordinated two Library 2.0 online conferences, The Emerging Future (2015) and Blockchain (2018).




"COACHING SKILLS FOR LIBRARY MANAGERS AND SUPERVISORS: GETTING BETTER PERFORMANCE AND BEHAVIOR FROM YOUR EMPLOYEES ONE MEETING AT A TIME."

A 60-minute webinar (live and recorded) in a special Library 2.0 series with Dr. Steve Albrecht, being held on Monday, February 11th, 2019, at 4:00 pm Eastern Standard Time. You do not need to attend the live session to purchase this webinar, but doing so allows you to participate in the Q+A.

OVERVIEW: You can create a library workplace where focused, motivated, and self-directed employees want to come to work, do their work, interact effectively, and develop and grow. You can use coaching to get these results. Coaching is the use of a series of one or more formal and informal pre-disciplinary meetings, that focus on an employee's performance or behavior. The goals range from career development and promotion to correcting problematic behaviors, to improving performance in specific areas. It’s an employee-centered and time-focused process, using “homework” (projects given to the employees to complete at work), to move the process forward. and setting milestones.

Working together with employees who want or need to change, you can mutually create a realistic prescription for change using tools, shared experiences, guidance, career-path mentoring, and continuing support. When using coaching interventions, employees can be taught to build their skills, redirect unproductive behaviors, and become more self-reliant. This webinar will focus more on coaching tools rather than coaching theories, and will help you solve a complex organizational problem: how to get the very best from your employees, at every level.

As a subject, coaching is often picked up “on the job,” as opposed to more formal training programs or workshops. Coaching skills are not always well-developed, even in senior managers or supervisors, and especially with new ones, who may be good a the technical parts of their jobs but not as much on the “people” side. Some managers and supervisors often feel uncomfortable confronting poor performance or bad behavior, so they let these problems escalate until they become an HR issue or a discipline meeting. This session helps them to have these conversations, using a structured process. We’ll discuss how to overcome excuses, denial, objections, and rationalizations with employees.

DR. STEVE ALBRECHT has taught his half and full-day workshops for thousands of library managers, supervisors, and employees around the country. He is best known for his ALA 2015 book, Library Security, and his programs on library safety and security.

Steve holds a coaching certificate from the Fielding Graduate Institute, as well as a doctoral degree in Business Administration, an M.A. in Security Management, a B.S. in Psychology, and a B.A. in English. He is board certified in HR, security management, employee coaching, and threat assessment.

He has written 21 books on business, security, and law enforcement subjects.




ALSO, RECORDINGS AVAILABLE - "RESPONDING TO AN ACTIVE SHOOTER IN THE LIBRARY: PROTECTING PATRONS AND STAFF FROM A RARE BUT CATASTROPHIC EVENT"

FOR MORE INFORMATION OR TO ORDER, CLICK HERE.

Thursday, January 10, 2019

Library 2.0 Webinar - Coaching Skills for Library Managers and Supervisors: Getting Better Performance and Behavior From Your Employees One Meeting at a Time


"Coaching Skills for Library Managers and Supervisors: Getting Better Performance and Behavior From Your Employees One Meeting at a Time." This is a 60-minute webinar (live and recorded) in a special Library 2.0 series with Dr. Steve Albrecht, being held on Monday, February 11th, 2018.

TO REGISTER, click HERE and then on the JOIN WEBINAR button to the top right. (If you are not already, you will first need to be a free member of Library 2.0 and be logged in. Please click "Sign Up" on the top right and we'll get you approved quickly.)


DR. STEVE ALBRECHT

Dr. Steve Albrecht has taught his half and full-day workshops for thousands of library managers, supervisors, and employees around the country. He is best known for his ALA 2015 book, Library Security, and his programs on library safety and security.

Steve holds a coaching certificate from the Fielding Graduate Institute, as well as a doctoral degree in Business Administration, an M.A. in Security Management, a B.S. in Psychology, and a B.A. in English. He is board certified in HR, security management, employee coaching, and threat assessment.

He has written 21 books on business, security, and law enforcement subjects.

COST: $75/person - includes access to the live session as well as the recording, access to the attendee discussion forum, and a certificate of attendance. (For group or other purchases, please email steve@learningrevolution.com.)

OVERVIEW: You can create a library workplace where focused, motivated, and self-directed employees want to come to work, do their work, interact effectively, and develop and grow. You can use coaching to get these results. Coaching is the use of a series of one or more formal and informal pre-disciplinary meetings, that focus on an employee's performance or behavior. The goals range from career development and promotion to correcting problematic behaviors, to improving performance in specific areas. It’s an employee-centered and time-focused process, using “homework” (projects given to the employees to complete at work), to move the process forward. and setting milestones.

Working together with employees who want or need to change, you can mutually create a realistic prescription for change using tools, shared experiences, guidance, career-path mentoring, and continuing support. When using coaching interventions, employees can be taught to build their skills, redirect unproductive behaviors, and become more self-reliant. This webinar will focus more on coaching tools rather than coaching theories, and will help you solve a complex organizational problem: how to get the very best from your employees, at every level.

As a subject, coaching is often picked up “on the job,” as opposed to more formal training programs or workshops. Coaching skills are not always well-developed, even in senior managers or supervisors, and especially with new ones, who may be good a the technical parts of their jobs but not as much on the “people” side. Some managers and supervisors often feel uncomfortable confronting poor performance or bad behavior, so they let these problems escalate until they become an HR issue or a discipline meeting. This session helps them to have these conversations, using a structured process. We’ll discuss how to overcome excuses, denial, objections, and rationalizations with employees.

AUDIENCE: This program works best for library directors, managers, and supervisors, or staff employees who are acting supervisors or are in line to promote in the near future. These skills work best for employees who will guide the direction of others, at some point in their careers. Library directors can send their line-level supervisor and even future leaders to this session, to best be able to help their success with coaching situations and interventions.

LEARNING OBJECTIVES: 
  • The need for coaching skills: what is is and isn’t.
  • How to have coaching conversations with a range of employees at all levels.
  • How to use a structured process, “homework,” and follow-ups to coach.
  • Coaching methods: in-person, over the phone, by e-mail.
  • Know how and when to assign homework as part of coaching: articles, books, instruments, or web site reviews.
  • How to overcome coaching objections by employees.
  • Making the business case for coaching: how to prove ROI success.
  • Defining and using “event-driven” coaching as an intervention method with reluctant, hostile, or apprehensive employees.
  • Coaching employees outside your department: how and why.
  • Knowing how to use pre-coaching interview techniques and/or self-assessment tools to build rapport and lessen resistance to new ideas.
  • Discussing and following ethical ground rules for coaching, related to disclosure, privacy, confidentiality, and reporting to senior management.
  • Knowing when to use the four coaching methodologies: strategic, developmental, corrective, and special needs.
  • Understanding the four possible coaching employee archetypes: the Rising Star, the Problem Child, the Plow Horse, and the Smart Slacker.
  • Using “Personal Accountability Meetings” when coaching is not working.
  • Creating and use feedback tools for post-coaching follow-ups.

TO REGISTER, click HERE and then on the JOIN WEBINAR button to the top right. (If you are not already, you will first need to be a free member of Library 2.0 and be logged in. Please click "Sign Up" on the top right and we'll get you approved quickly.)

You can also still purchase and access the recordings of Dr. Albrecht's webinar "Responding to an Active Shooter in the Library: Protecting Patrons and Staff From a Rare But Catastrophic Event" from this past November. Click HERE to do so.