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Tuesday, December 30, 2025

New Webinar - "Keeping Predatory People Out of the Library: Know the Signs of Harm"

Keeping Predatory People Out of the Library:
Know the Signs of Harm

Part of the Library 2.0 Service, Safety, and Security Series with Dr. Steve Albrecht

OVERVIEW

This webinar covers predatory individuals in your library who pose threats to patrons, staff, and others through dangerous behaviors and activities. This particularly includes those who groom minors or at-risk women for sexual exploitation, as well as a small subset of highly unstable people potentially among your library’s homeless patrons (where housing status is not the root cause of the danger but is identifiably correlated with underlying issues).

  • An example of grooming behavior. A disturbing story from Portland, Oregon details the December 6, 2025 arrest of a 23-year-old man at the Central Library for sexually assaulting a 15-year-old girl who had run away from home. The suspect had met the girl outside the library and had assaulted her over a span of three days in a motel. She was able to get help when she went into the library to use the restroom and notified the staff, who called Portland Police.
  • Homeless patrons identified as predatory. We can define these individuals as having four distinct behaviors: untreated and out-of-control drug/alcohol use; untreated and out-of-control mental illness; frequent and hostile criminal justice system contact; and long-term, chronic homelessness. They often use violence to threaten, steal, or harm others. They are completely different than the majority of homeless patrons who use the library correctly.

These two types illustrate the concern all library leaders and staff should have when they see individuals inside the library who may be engaging in grooming behaviors, aimed at at-risk women or minor children, or the small number of homeless who seek to prey on other patrons or staff with aggressive, or even life-threatening behaviors.

Much of our response as library staff to these potentially harmful situations will involve careful observations, awareness of warning signs, confirmation conversations with co-workers and bosses, and the power of intuition–when things and people seem wrong.

All staff need to know what to do, who to call, when to do it, and how to intervene, safely and effectively. And we will need to create good relationships with the police to make sure they respond appropriately.

LEARNING AGENDA

  • Child exploitation cases connected to the library can range from in-person or online grooming behaviors from pedophiles targeting minor children, to prostitution recruitment efforts by pimps, to sexual assaults in the restrooms or hidden parts of the stacks.
  • All library staff must be aware of grooming or contact-seeking behaviors and not rely only on “profiles” of loitering men who seek conversations with children not related to them or with at-risk women.
  • How to intervene without making a public scene, but before it’s too late.
  • Grooming prevention resources like the National Center for Missing and Exploited Children (NCMEC), the Internet Crimes Against Children (ICAC) taskforces, and the Department of Homeland Security (DHS) websites.
  • How to identify and prevent disruptive access by predatory homeless people.

DATE: Thursday, Jan 15, 2026, 2:00 - 3:00 pm US - Eastern Time

COST:

  • $99/person - includes live attendance and any-time access to the recording and the presentation slides and receiving a participation certificate.
  • To arrange group discounts (see below), to submit a purchase order, or for any registration difficulties or questions, email admin@library20.com.

TO REGISTER: 

Click HERE to register and pay. You can pay by credit card. You will receive an email within a day with information on how to attend the webinar live and how you can access the permanent webinar recording. If you are paying for someone else to attend, you'll be prompted to send an email to admin@library20.com with the name and email address of the actual attendee.
 
If you need to be invoiced or pay by check, if you have any trouble registering for a webinar, or if you have any questions, please email admin@library20.com.

NOTE: Please check your spam folder if you don't receive your confirmation email within a day.

SPECIAL GROUP RATES (email admin@library20.com to arrange):

  • Multiple individual log-ins and access from the same organization paid together: $75 each for 3+ registrations, $65 each for 5+ registrations. Unlimited and non-expiring access for those log-ins.
  • The ability to show the webinar (live or recorded) to a group located in the same physical location or in the same virtual meeting from one log-in: $299.
  • Large-scale institutional access for viewing with individual login capability: $499 (hosted either at Library 2.0 or in Niche Academy). Unlimited and non-expiring access for those log-ins.
DR. STEVE ALBRECHT

Since 2000, Dr. Steve Albrecht has trained thousands of library employees in 28+ states, live and online, in service, safety, and security. His programs are fast, entertaining, and provide tools that can be put to use immediately in the library workspace with all types of patrons.

He has written 27 books, including: Library Security: Better Communication, Safer Facilities (ALA, 2015); The Safe Library: Keeping Users, Staff, and Collections Secure (Rowman & Littlefield, 2023); The Library Leader’s Guide to Human Resources: Keeping it Real, Legal, and Ethical (Rowman & Littlefield, May 2025); and The Library Leader's Guide to Employee Coaching: Building a Performance Culture One Meeting at a Time (Rowman & Littlefield, June 2026).

Steve holds a doctoral degree in Business Administration (D.B.A.), an M.A. in Security Management, a B.A. in English, and a B.S. in Psychology. He is board-certified in HR, security management, employee coaching, and threat assessment.
He lives in Springfield, Missouri, with seven dogs and two cats.

More on The Safe Library at thesafelibrary.com. Follow on X (Twitter) at @thesafelibrary and on YouTube @thesafelibrary. Dr. Albrecht's professional website is drstevealbrecht.com.


OTHER UPCOMING EVENTS:

 January 14, 2026

 January 20, 2026

 Starts January 21, 2026

Monday, December 29, 2025

New Online Workshop - "AI DOES BOOKS: Creating Nonfiction & Creative Works With GenAI"

AI Does Books: Creating Nonfiction & Creative Works With GenAI
A Library 2.0 / Learning Revolution Online Workshop with Reed Hepler

OVERVIEW

This 90-minute online session explores how generative AI tools, particularly Large Language Models (LLMs), can be leveraged to create meaningful nonfiction books for learning and creative reading materials for educational and therapeutic purposes. As AI capabilities expand, the ability to generate book-length content has shifted from months-long endeavors to iterative, collaborative processes that blend human creativity with machine assistance.

The session addresses both the practical mechanics and the ethical considerations of AI-assisted book creation. Participants will learn how to move beyond simple prompt-and-response interactions to develop comprehensive manuscripts that serve genuine learning needs, support educational objectives, or provide therapeutic value. This is not about replacing human authorship—it's about understanding how AI can serve as a collaborative partner in the creative and intellectual work of writing and its ability to provide increasingly authoritative research content.

Book creation with AI presents unique challenges: maintaining coherent narrative arcs, ensuring factual accuracy in nonfiction, creating authentic voice and style, and navigating the complex landscape of authorship, copyright, and citation. The session provides frameworks for addressing these challenges while maintaining the human-centered perspective that separates meaningful content from generic output.

Through examination of successful examples, analysis of common pitfalls, and a hands-on exercise, participants will gain practical experience in conceptualizing, structuring, drafting, and refining book-length content. The session concludes with a 30-minute guided exercise in which participants begin their own book projects, applying the learned principles in real time with instructor support.

The ultimate goal is to empower participants to see books not as insurmountable projects but as achievable goals when approached with the right strategies, tools, and human-AI collaboration techniques. Whether creating training materials, educational resources, therapeutic narratives, or knowledge compilations, participants will leave with actionable methods for transforming ideas into structured, book-length content.

LEARNING OBJECTIVES:

  • Understand the capabilities and limitations of LLMs in creating book-length content, including issues of coherence, factual accuracy, and voice consistency.
  • Explore methodologies for structuring nonfiction books that serve learning objectives and creative works that support educational or therapeutic goals.
  • Identify ethical considerations including authorship attribution, copyright implications, citation requirements, and responsible use of AI-generated content.
  • Recognize the iterative process of human-AI collaboration in book creation, including prompting strategies, content refinement, and quality control measures.

LEARNING OUTCOMES:

  • Conceptualize book projects that leverage AI assistance while maintaining human authorship, purpose, and quality standards.
  • Apply structural frameworks to organize nonfiction content for learning progression and creative content for narrative coherence.
  • Develop prompting strategies that generate useful long-form content while maintaining consistency in voice, style, and factual accuracy.
  • Implement quality control processes including fact-checking, bias detection, and iterative refinement of AI- generated content.
  • Create the foundation of a book project during the hands-on exercise, including outline, sample chapters, and revision plan.

The recording and presentation slides will be available to all who register. 

DATE: Tuesday, January 20th, 2025, 2:00 - 3:30 pm US - Eastern Time

COST:

  • $99/person - includes live attendance and any-time access to the recording and the presentation slides and receiving a participation certificate. To arrange group discounts (see below), to submit a purchase order, or for any registration difficulties or questions, email admin@library20.com.

TO REGISTER: 

Click HERE to register and pay. You can pay by credit card. You will receive an email within a day with information on how to attend the webinar live and how you can access the permanent webinar recording. If you are paying for someone else to attend, you'll be prompted to send an email to admin@library20.com with the name and email address of the actual attendee.

If you need to be invoiced or pay by check, if you have any trouble registering for a webinar, or if you have any questions, please email admin@library20.com.

NOTE: Please check your spam folder if you don't receive your confirmation email within a day.

SPECIAL GROUP RATES (email admin@library20.com to arrange):

  • Multiple individual log-ins and access from the same organization paid together: $75 each for 3+ registrations, $65 each for 5+ registrations. Unlimited and non-expiring access for those log-ins.
  • The ability to show the webinar (live or recorded) to a group located in the same physical location or in the same virtual meeting from one log-in: $299.
  • Large-scale institutional access for viewing with individual login capability: $499 (hosted either at Learning Revolution or in Niche Academy). Unlimited and non-expiring access for those log-ins.

REED C. HEPLER

Reed Hepler is a digital initiatives librarian, instructional designer, copyright agent, artificial intelligence practitioner and consultant, and PhD student at Idaho State University. He earned a Master's Degree in Instructional Design and Educational Technology from Idaho State University in 2025. In 2022, he obtained a Master’s Degree in Library and Information Science, with emphases in Archives Management and Digital Curation from Indiana University. He has worked at nonprofits, corporations, and educational institutions encouraging information literacy and effective education. Combining all of these degrees and experiences, Reed strives to promote ethical librarianship and educational initiatives.

Currently, Reed works as a Digital Initiatives Librarian at a college in Idaho and also has his own consulting firm, heplerconsulting.com. His views and projects can be seen on his LinkedIn page or his blog, CollaborAItion, on Substack. Contact him at reed.hepler@gmail.com for more information.
 

OTHER UPCOMING EVENTS:

 January 14, 2026

 Starts January 21, 2026

Tuesday, December 02, 2025

New Webinar - "Traumatic Events in the Library: Coping Skills and Tools for Library Leaders and Staff"

Traumatic Events in the Library:
Coping Skills and Tools for Library Leaders and Staff

Part of the Library 2.0 Service, Safety, and Security Series with Dr. Steve Albrecht

OVERVIEW

Bad things can happen in good libraries. Whether it’s a patron having a serious medical incident in the building, or a staff member passing away after a long illness, or a screaming threat from a patron to “shoot up the place,” or a bomb threat sent through social media--we are all just one event away from the fears, anxieties, and the connected traumatic feelings these can create.

We know from stories around the country that libraries have had to deal with an elderly patron being run over and killed by another elderly patron in the parking lot. They have had to watch paramedics work in vain to revive a fentanyl user. They have had to deal with domestic violence perpetrators threatening patrons or staff. And they have had to deal with the death of a longtime and beloved staff member.

We need to have policies and protocols in place, including access to trauma-trained mental health professionals, who may need to debrief groups of employees who have witnessed something horrible and stressful.

LEARNING AGENDA

  • Understanding normal human reactions to highly abnormal events. “Getting back to work” might take a lot of time.
  • Discussing the value and need for Employee Assistance Programs (EAPs) to provide confidential support to all staff.
  • How trauma specialists run small-group debriefs after a disturbing incident.
  • How and where library staff can get access to other mental health resources, especially if you don’t have an EAP provider.
  • Stress management and trauma awareness tools to help build resilience for all employees.

DATE: Thursday, December 11, 2025, 2:00 - 3:00 pm US - Eastern Time

COST:

  • $99/person - includes live attendance and any-time access to the recording and the presentation slides and receiving a participation certificate.
  • To arrange group discounts (see below), to submit a purchase order, or for any registration difficulties or questions, email admin@library20.com.

TO REGISTER: 

Click HERE to register and pay. You can pay by credit card. You will receive an email within a day with information on how to attend the webinar live and how you can access the permanent webinar recording. If you are paying for someone else to attend, you'll be prompted to send an email to admin@library20.com with the name and email address of the actual attendee.

If you need to be invoiced or pay by check, if you have any trouble registering for a webinar, or if you have any questions, please email admin@library20.com.

NOTE: Please check your spam folder if you don't receive your confirmation email within a day.

SPECIAL GROUP RATES (email admin@library20.com to arrange):

  • Multiple individual log-ins and access from the same organization paid together: $75 each for 3+ registrations, $65 each for 5+ registrations. Unlimited and non-expiring access for those log-ins.
  • The ability to show the webinar (live or recorded) to a group located in the same physical location or in the same virtual meeting from one log-in: $299.
  • Large-scale institutional access for viewing with individual login capability: $499 (hosted either at Library 2.0 or in Niche Academy). Unlimited and non-expiring access for those log-ins.
DR. STEVE ALBRECHT

Since 2000, Dr. Steve Albrecht has trained thousands of library employees in 28+ states, live and online, in service, safety, and security. His programs are fast, entertaining, and provide tools that can be put to use immediately in the library workspace with all types of patrons.

He has written 27 books, including: Library Security: Better Communication, Safer Facilities (ALA, 2015); The Safe Library: Keeping Users, Staff, and Collections Secure (Rowman & Littlefield, 2023); The Library Leader’s Guide to Human Resources: Keeping it Real, Legal, and Ethical (Rowman & Littlefield, May 2025); and The Library Leader's Guide to Employee Coaching: Building a Performance Culture One Meeting at a Time (Rowman & Littlefield, June 2026).

Steve holds a doctoral degree in Business Administration (D.B.A.), an M.A. in Security Management, a B.A. in English, and a B.S. in Psychology. He is board-certified in HR, security management, employee coaching, and threat assessment.
He lives in Springfield, Missouri, with seven dogs and two cats.

More on The Safe Library at thesafelibrary.com. Follow on X (Twitter) at @thesafelibrary and on YouTube @thesafelibrary. Dr. Albrecht's professional website is drstevealbrecht.com.

OTHER UPCOMING EVENTS:

 December 5, 2025 (Encore)

 December 9, 2025 (Encore)

 Next Class December 10, 2025

 December 12, 2025

 January 14, 2026

 Starts January 21, 2026

New Webinar: "Staying Current With Generative AI" with Nicole Hennig

Staying Current With Generative AI
A Library 2.0 / Learning Revolution Webinar with Nicole Hennig

OVERVIEW: 

Developments in generative AI are happening very quickly! And it can be difficult to sort out truth from hype in media coverage.

In this session, we’ll look at examples of misleading news stories, statistics taken out of context, scientific studies with significant errors, expert predictions that were wrong, and disagreement among experts.

We’ll then look at some methods for sorting through it all to get a more balanced view. You can use these methods when teaching information literacy skills to others.

Finally, we’ll offer tips for finding reliable sources from diverse and global viewpoints and tips for managing information overload. We’ll include a list of reliable sources to follow, along with ideas for compiling your own list.

LEARNING AGENDA:

  • News literacy: how to recognize both positive and negative hype.
  • Examples of news stories that were wrong.
  • Statistics in context: looking for meaningful comparisons.
  • Why predictions often fail: limits of expert forecasts.
  • Experts disagree: sorting well-known experts into categories.
  • Methods for exploring context: Deep Background, Three Moves with Seven Tips, and The Hype Detector.
  • Finding reliable sources: including global sources and diverse viewpoints.
  • Managing information overload: practical tips and tools.
  • Recommended best sources to follow.

This 60-minute online webinar is part of our AI Series. The recording and presentation slides will be available to all who register. 

DATE: Friday, December 19, 2:00 pm to 3:00 pm US - Eastern Time

COST:

  • $99/person - includes live attendance and any-time access to the recording and the presentation slides and receiving a participation certificate. To arrange group discounts (see below), to submit a purchase order, or for any registration difficulties or questions, email admin@library20.com.

TO REGISTER: 

Click HERE to register and pay. You can pay by credit card. You will receive an email within a day with information on how to attend the webinar live and how you can access the permanent webinar recording. If you are paying for someone else to attend, you'll be prompted to email admin@library20.com with the attendee's name and email address.
 
If you need to be invoiced or pay by check, if you have any trouble registering for a webinar, or if you have any questions, please email admin@library20.com.
 
NOTE: Please check your spam folder if you don't receive your confirmation email within a day.
 
SPECIAL GROUP RATES (email admin@library20.com to arrange):
  • Multiple individual log-ins and access from the same organization paid together: $75 each for 3+ registrations, $65 each for 5+ registrations. Unlimited and non-expiring access for those log-ins.
  • The ability to show the webinar (live or recorded) to a group located in the same physical location or in the same virtual meeting from one log-in: $299.
  • Large-scale institutional access for viewing with individual login capability: $499 (hosted either at Learning Revolution or in Niche Academy). Unlimited and non-expiring access for those log-ins.

ALL-ACCESS PASSES: This webinar is part of the AI All-Access program but not a part of the Safe Library or Wellness All-Access programs.

NICOLE HENNIG

Nicole Hennig is an expert in instructional design, user experience, and emerging technologies. She is currently an e-learning developer and AI education specialist at the University of Arizona Libraries.

Previously, she worked for the MIT Libraries as head of the user experience department. In her 14 years of experience at MIT, she won awards for innovation and worked to keep academics up to date with the best new technologies.

She is the author of several books, including Keeping Up with Emerging Technologies, Apps for Librarians, and Privacy & Security Online.

Librarians who take her courses are applying what they’ve learned in their communities. See their testimonials.

To stay current with the latest developments in AI, sign up for her email newsletter, Generative AI News, and follow her on Bluesky or Mastodon, where she posts daily about libraries, artificial intelligence, and other technologies.

 

OTHER UPCOMING EVENTS:

 December 5, 2025 (Encore)

 December 9, 2025 (Encore)

 Next Class December 10, 2025

 December 11, 2025

 December 12, 2025

 January 14, 2026

 Starts January 21, 2026